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sprint business connection not connecting

Forum Mobility Networks : Sprint PCS - sprint business connection not connecting

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Archived from groups: alt.cellular.sprintpcs (More info?)

 

Hi,

My sprint business connection software on the desktop won't connect
anymore. It could have something to do with changes in the corporate
firewall.

Anyway, here is what the log looks like... Does anyone have any idea
what is going on?

here si the log without using proxies...

2005-08-09T15:22:24-05:00 [2012:2288]: (INFO) Connecting to
127.0.0.1:8010
Tue Aug 09 15:22:34 EDT 2005 (2012-2288): *** connect to
[127:0:0:1]:8010 timedout
2005-08-09T15:22:34-05:00 [2012:2288]: (ERR) Connecting to
127.0.0.1:8010 FAILED
2005-08-09T15:22:34-05:00 [2012:2288]: (INFO) Cannot connect to server.
Not updating the cached proxies or version.
2005-08-09T15:22:34-05:00 [2012:2288]: (INFO) [Config file updated.]
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) machine id =
51873-270-0699425-09707
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) Listening for
connections on port 9995
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) spawning subprocess:
"C:\Program Files\Sprint\PCS Business Connection\Connection.exe"
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) with arguments:
[""C:\Program Files\Sprint\PCS Business Connection\Connection.exe"",
""C:\Program Files\Sprint\PCS Business Connection"", "slingshot", 9995]
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) in dir: C:\Program
Files\Sprint\PCS Business Connection
2005-08-09T15:22:34-05:00 [2012:2288]: (DEBUG) spawning new process as
the current user
2005-08-09T15:22:44-05:00 [2012:2288]: (INFO) [Config file updated.]
2005-08-09T15:22:44-05:00 [2012:2288]: (ERR)
ConnectionManager.notifyConfigChanged
2005-08-09T15:22:45-05:00 [2012:2288]: (DEBUG) Host IP did not change.
Still 127.0.0.1
2005-08-09T15:22:45-05:00 [2012:2288]: (DEBUG) host = 'localhost',
hostip = '127.0.0.1', port = 8010, ssl = 0
2005-08-09T15:22:45-05:00 [2012:2288]: (INFO) warning: using localhost
for scs host on release build


and here it is trying to use the proxy (XX'd out)

2005-08-09T16:05:41-05:00 [2012:2288]: (INFO) Connecting to
127.0.0.1:8010 via HTTP tunnel at ecoreproxy.XXX.com:80
2005-08-09T16:05:41-05:00 [2012:2288]: (DEBUG) PROXY connecting using
No Authentication
2005-08-09T16:05:42-05:00 [2012:2288]: (DEBUG) PROXY recv returned with
642 bytes
2005-08-09T16:05:42-05:00 [2012:2288]: (DEBUG) PROXY already read 589
bytes, content-length = 0, need to read -589 bytes more
2005-08-09T16:05:42-05:00 [2012:2288]: (ERR) PROXY error: cannont read
response (0)
2005-08-09T16:05:42-05:00 [2012:2288]: (ERR) PROXY connect failed:
ecoreproxy.XXX.com:80

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Archived from groups: alt.cellular.sprintpcs (More info?)

 

In article <1123632558.749673.282550@f14g2000cwb.googlegroups.com>,
nesss01@yahoo.com says...
> 2005-08-09T15:22:24-05:00 [2012:2288]: (INFO) Connecting to
> 127.0.0.1:8010
> Tue Aug 09 15:22:34 EDT 2005 (2012-2288): *** connect to
> [127:0:0:1]:8010 timedout
> 2005-08-09T15:22:34-05:00 [2012:2288]: (ERR) Connecting to
> 127.0.0.1:8010 FAILED
>

These lines concern me. I haven't worked in Vision tech support for
over a year, and even then, this call would have been an immediate
transfer to Tier 2, but it sounds like your Biz Connect client isn't
succeeding at connecting to Outlook in the above quoted lines.

Can you confirm that, at least, it's seeing Outlook?

--
RØß
O/Siris
-+-
A thing moderately good
is not so good as it ought to be.
Moderation in temper is always a virtue,
but moderation in principle is always a vice.
+Thomas Paine, "The Rights of Man", 1792+

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