Archived from groups: alt.cellular.sprintpcs (More info?)
Despite what CSRs say, there are some real numbers and addresses to
some real people in SprintPCS. Here are some that I've gleaned through
various issues resulting from customer service incompetence:
>From Sprint letterhead:
Nancy L. Shelledy
Vice President, Law-Litigation
6450 Sprint Parkway
Overland Park, KS 66251
Telephone: 913-315-9913
Facsimile: 913-523-9841
Executive Services (a group that approaches real customer service):
Telephone: 866-866-7496 (ask for Executive Services; call these folks
when regular customer service doesn't work, which is most of the time)
Fax: 866-347-8988 or 817-215-3118 (I think, but am not sure, they go to
the same place).
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