I have an 2 year old 30g Maxtor HD. I began experience performace issues and lock ups so I restored my ghost image from a DVD. The transfere rate was extremly slow 13-20 meg/min so it took 5 hours to restore my ghost imaige.
After this I received a SMART error on start up so I ran Maxtors powermax and it failed the SMART test. Tech support had me write zeros to the HD which increased performace close to old benchmarks.(only took 40 min to restore ghost imaige this time) However I still receive the SMART error. The condenseding lady from Maxtor tech support told me to disable the SMART notification in my bios and said goodbye.
Frankly I find it insulting that Maxtor would tell me to disable a fail safe feature and hope I'm too stupid to care about my data. The SMART test has saved my data before. I ran some more test and the SMART error lies in the "Reallocated Sector Count" (whatever that means)
Any suggestions on how I might solve this or should I call Maxtor and demand a replacement drive? Thanks for reading
After this I received a SMART error on start up so I ran Maxtors powermax and it failed the SMART test. Tech support had me write zeros to the HD which increased performace close to old benchmarks.(only took 40 min to restore ghost imaige this time) However I still receive the SMART error. The condenseding lady from Maxtor tech support told me to disable the SMART notification in my bios and said goodbye.
Frankly I find it insulting that Maxtor would tell me to disable a fail safe feature and hope I'm too stupid to care about my data. The SMART test has saved my data before. I ran some more test and the SMART error lies in the "Reallocated Sector Count" (whatever that means)
Any suggestions on how I might solve this or should I call Maxtor and demand a replacement drive? Thanks for reading