Hello. I just built my new computer yesterday. Today I got an OEM version of Windows 7 from Micro Center. I was able to install windows 7 successfully. Next I was going to update my drivers. I installed the LAN driver from the motherboard DVD. Then I tried to download the more current drivers from the website. This was difficult because internet explorer would crash a lot. I had to restart several times. I finally got them downloaded. Then I tried to install the driver for my radeon HD 6850. I downloaded it then clicked run. While it was installing it kept getting hung up. I restarted it then let it sit for like 4 hours and it stayed in same place. Then I restarted it...loading operating system then black screen. I let it run in startup repair for 4 hours. Figured it was going nowhere so I canceled it but it said it had to finish. I then just powered down. I then went to the windows recovery menu by pressing f8. Now i realized that I dont have any options, because i dont have a image restet and i cant do system set back to a previous point in time.
I dont think this is a virus because I only went to the gigabyte website and the AMD website. I dont hear a clicking noise from my HDD so I doubt i have a faulty HDD.
I am now currently trying to start it in safe mode but that's taking forever. Is it possible to REINSTALL windows 7 with the same DVD and product key? Would that get my back to where I was with no drivers downloaded or anything? I figured the hardest part of building a computer would be putting it together not dealing with this crap. Thanks for any help to resolve this issue, it would mean so much.
Intel i3 2120
Kingston hyperx 8gb ram (2x4)
Western Digital caviar blue
asus radeon hd 6850
You can re-install Windows as many times as you like on the same machine. When you get to 'Where do you want to Install Windows' screen, choose Drive Options (Advanced) and format the drive before installation. Install Anti Virus as soon as possible!
Should be able to install all your drivers before updating Windows, i always do! Install the ones from your disk 1st then Anti Virus,download the rest from website then I would normally use Windows Update 'Check for Updates' until all downloaded and it reports your system up-to-date