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Keyboard mixed wrong characters

Last response: in Windows 7
June 30, 2012 4:58:06 PM

i am confused my character functioms are all mixed up.. my question mark is for AT sign and so forth. how do i bring to original default settings. i tried to click SHIFT and CTRL but no hope
June 30, 2012 5:08:45 PM

does this work problem happen on a separate keyboard? or is it a laptop?