Tom's Hardware > Forum > General Networking > General Gateways, Routers and Firewalls > MN 500 dropping signal
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jp   06-01-2004 at 09:56:59 AM

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

After performing "normally" for several months the link between my wireless
router and laptop seems to be degrading.
Over the last couple of days for a couple of hours each time it keeps
disconnecting.

This morning I carried it closer to the router for a few minutes and then
returned to my usual spot and that seemed to "cure" the problem.
Actually I have trouble believing that carrying it closer did anything ,but
as I was also seeing low signal strength I thought it worth a try.

Since nothing has changed in my setup and the router hasn't changed position
I'm confused.
Normally when I check the signal strength is between very good and
excellent.

Any suggestions ?

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Anonymous   06-01-2004 at 07:14:52 PM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Could be some interference (e.g. new phone from neighbor
or another network)

Try changing the channel on both the router and adapter.
Try with channels 1, 6, and 11 since these are non-
overlapping.

>-----Original Message-----
>
>
>After performing "normally" for several months the link
between my wireless
>router and laptop seems to be degrading.
>Over the last couple of days for a couple of hours each
time it keeps
>disconnecting.
>
>This morning I carried it closer to the router for a few
minutes and then
>returned to my usual spot and that seemed to "cure" the
problem.
>Actually I have trouble believing that carrying it
closer did anything ,but
>as I was also seeing low signal strength I thought it
worth a try.
>
>Since nothing has changed in my setup and the router
hasn't changed position
>I'm confused.
>Normally when I check the signal strength is between
very good and
>excellent.
>
>Any suggestions ?
>
>
>.
>

Reply to Anonymous
jp   06-02-2004 at 02:37:15 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

I remember reading (here I think) that 2.4 gig phones can have an effect.
Now that I think about it, I was on the phone both times this happened.
It just happened now again while I was talking on the phone and since
hanging up the signal strength is back to "good".
My laptop has a 802.11b network interface and I thought that the cordless
phone problem was 802.11g related but perhaps both ?


"JP" <jpurvisno_spam@telus.net> wrote in message
news:f8Tuc.7915$RK3.4825@clgrps13...
>
>
> After performing "normally" for several months the link between my
wireless
> router and laptop seems to be degrading.
> Over the last couple of days for a couple of hours each time it keeps
> disconnecting.
>
> This morning I carried it closer to the router for a few minutes and then
> returned to my usual spot and that seemed to "cure" the problem.
> Actually I have trouble believing that carrying it closer did anything
,but
> as I was also seeing low signal strength I thought it worth a try.
>
> Since nothing has changed in my setup and the router hasn't changed
position
> I'm confused.
> Normally when I check the signal strength is between very good and
> excellent.
>
> Any suggestions ?
>
>

Reply to jp
jp   06-02-2004 at 02:45:26 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

That's odd,
as I'm composing my last message regarding suspicions about my cordless
phone . . .
You responded .

And thanks for the response.
Unfortunately I am not savvy enough to change the channel on my adapter.
I notice that my router is set to channel 6 and it appears easy enough to
change.

I assume ?? , they both need to be on the same channel ?

<anonymous@discussions.microsoft.com> wrote in message
news:169aa01c44815$18ff3cb0$a401280a@phx.gbl...
> Could be some interference (e.g. new phone from neighbor
> or another network)
>
> Try changing the channel on both the router and adapter.
> Try with channels 1, 6, and 11 since these are non-
> overlapping.
>
> >-----Original Message-----
> >
> >
> >After performing "normally" for several months the link
> between my wireless
> >router and laptop seems to be degrading.
> >Over the last couple of days for a couple of hours each
> time it keeps
> >disconnecting.
> >
> >This morning I c
arried it closer to the router for a few
> minutes and then
> >returned to my usual spot and that seemed to "cure" the
> problem.
> >Actually I have trouble believing that carrying it
> closer did anything ,but
> >as I was also seeing low signal strength I thought it
> worth a try.
> >
> >Since nothing has changed in my setup and the router
> hasn't changed position
> >I'm confused.
> >Normally when I check the signal strength is between
> very good and
> >excellent.
> >
> >Any suggestions ?
> >
> >
> >.
> >

Reply to jp
Anonymous   06-02-2004 at 02:37:16 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Hi,

802.11g and 802.11b both use the 2.4GHz range of spectrum.
To try to avoid the wireless interference and disconnects, try changing the
wireless channel on your MN500's Base Station Management Tool.

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp

Protect Your PC: 3 steps to help ensure your PC is protected
Microsoft wants to help ensure your PC is protected from the latest
Blaster virus, as well as from future threats. Please go to
www.microsoft.com/protect and follow these steps today.

1. Use an Internet Firewall
2. Update Your Computer
3. Use Up-to-Date Antivirus Software

To get more information and resources about how to help protect
your PC, go to http://www.microsoft.com/protect





"JP" <jpurvisno_spam@telus.net> wrote in message
news:%N5vc.49$B%4.39@clgrps12...
>I remember reading (here I think) that 2.4 gig phones can have an effect.
> Now that I think about it, I was on the phone both times this happened.
> It just happened now again while I was talking on the phone and since
> hanging up the signal strength is back to "good".
> My laptop has a 802.11b network interface and I thought that the cordless
> phone problem was 802.11g related but perhaps both ?
>
>
> "JP" <jpurvisno_spam@telus.net> wrote in message
> news:f8Tuc.7915$RK3.4825@clgrps13...
>>
>>
>> After performing "normally" for several months the link between my
> wireless
>> router and laptop seems to be degrading.
>> Over the last couple of days for a couple of hours each time it keeps
>> disconnecting.
>>
>> This morning I carried it closer to the router for a few minutes and then
>> returned to my usual spot and that seemed to "cure" the problem.
>> Actually I have trouble believing that carrying it closer did anything
> ,but
>> as I was also seeing low signal strength I thought it worth a try.
>>
>> Since nothing has changed in my setup and the router hasn't changed
> position
>> I'm confused.
>> Normally when I check the signal strength is between very good and
>> excellent.
>>
>> Any suggestions ?
>>
>>
>
>

Reply to Anonymous
Anonymous   06-02-2004 at 02:37:16 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Both 802.11b and g broadcast on 2.4, JP.
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"JP" <jpurvisno_spam@telus.net> wrote in message
news:%N5vc.49$B%4.39@clgrps12...
>I remember reading (here I think) that 2.4 gig phones can have an effect.
> Now that I think about it, I was on the phone both times this happened.
> It just happened now again while I was talking on the phone and since
> hanging up the signal strength is back to "good".
> My laptop has a 802.11b network interface and I thought that the cordless
> phone problem was 802.11g related but perhaps both ?
>

Reply to Anonymous
jp   06-02-2004 at 07:45:03 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Thanks to Chris and Gary,

All right - Change the wireless channel it is.
It is presently on six so I'll try eleven.
I am not worrying now about trying to change channels on the laptop adapter,
'cause I'm sure you would have mentioned that if it were necessary or even
possible.

Thanks again.


"Chris H." <winxpnews@hotmail.com> wrote in message
news:OACLgTCSEHA.3476@tk2msftngp13.phx.gbl...
> Both 802.11b and g broadcast on 2.4, JP.
> --
> Chris H.
> Microsoft Windows MVP
> Tablet Creations - http://nicecreations.us/
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
>
> "JP" <jpurvisno_spam@telus.net> wrote in message
> news:%N5vc.49$B%4.39@clgrps12...
> >I remember reading (here I think) that 2.4 gig phones can have an effect.
> > Now that I think about it, I was on the phone both times this happened.
> > It just happened now again while I was talking on the phone and since
> > hanging up the signal strength is back to "good".
> > My laptop has a 802.11b network interface and I thought that the
cordless
> > phone problem was 802.11g related but perhaps both ?
> >
>
>

Reply to jp
jp   06-02-2004 at 09:04:06 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

Sorry.
Meant to post this here and not start a new thread.

Came across this in "Wireless Connection Properties".

At the bottom of the window is a link called "learn about setting up
wireless network configuration"
And among other things it says,

"When you enable automatic wireless network configuration, you can connect
to an existing wireless network, change wireless network connection
settings, configure a new wireless network connection, and specify preferred
wireless networks. You will be notified when new wireless networks are
available.
After you select a wireless network, your wireless network adapter
will be automatically configured to match the settings of that network, and
a network connection attempt will be made."

So I tried a few channels. A little tricky because when you change to
another channel and then click "apply" it loses the connection briefly and
the page is no longer accessible.

Waiting a couple of seconds and then refreshing the page would sometimes
reflect the change and sometimes not.
If not, a couple more tries seemed to do it.

What's interesting is that channels 1,6 and 11 are all affected by the
cordless phone. I haven't tried any others.
Good to know what the problem is.
I'll just avoid using that phone when I need to change web pages or send an
email.

Thanks again for the help.


"JP" <jpurvisno_spam@telus.net> wrote in message
news:ziavc.452$DV4.18@clgrps13...
> Thanks to Chris and Gary,
>
> All right - Change the wireless channel it is.
> It is presently on six so I'll try eleven.
> I am not worrying now about trying to change channels on the laptop
adapter,
> 'cause I'm sure you would have mentioned that if it were necessary or even
> possible.
>
> Thanks again.
>
>
> "Chris H." <winxpnews@hotmail.com> wrote in message
> news:OACLgTCSEHA.3476@tk2msftngp13.phx.gbl...
> > Both 802.11b and g broadcast on 2.4, JP.
> > --
> > Chris H.
> > Microsoft Windows MVP
> > Tablet Creations - http://nicecreations.us/
> > Associate Expert
> > Expert Zone - www.microsoft.com/windowsxp/expertzone
> >
> >
> > "JP" <jpurvisno_spam@telus.net> wrote in message
> > news:%N5vc.49$B%4.39@clgrps12...
> > >I remember reading (here I think) that 2.4 gig phones can have an
effect.
> > > Now that I think about it, I was on the phone both times this
happened.
> > > It just happened now again while I was talking on the phone and since
> > > hanging up the signal strength is back to "good".
> > > My laptop has a 802.11b network interface and I thought that the
> cordless
> > > phone problem was 802.11g related but perhaps both ?
> > >
> >
> >
>
>

Reply to jp
Anonymous   06-02-2004 at 07:45:04 AM
- 0 +

Archived from groups: microsoft.public.broadbandnet.hardware (More info?)

 

I would actually suggest you go lower, like to Channel 1. And you need to
do that on all wireless adapters using your LAN. The higher you go, the
closer you're probably going to get to the cordless phones. In fact, if
your phone system has the adjustment, you may be able to boost it up to 34
or something (I forget how high they go) to get further away from your LAN.
--
Chris H.
Microsoft Windows MVP
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone


"JP" <jpurvisno_spam@telus.net> wrote in message
news:ziavc.452$DV4.18@clgrps13...
> Thanks to Chris and Gary,
>
> All right - Change the wireless channel it is.
> It is presently on six so I'll try eleven.
> I am not worrying now about trying to change channels on the laptop
> adapter,
> 'cause I'm sure you would have mentioned that if it were necessary or even
> possible.
>
> Thanks again.
>
>
> "Chris H." <winxpnews@hotmail.com> wrote in message
> news:OACLgTCSEHA.3476@tk2msftngp13.phx.gbl...
>> Both 802.11b and g broadcast on 2.4, JP.
>> --
>> Chris H.
>> Microsoft Windows MVP
>> Tablet Creations - http://nicecreations.us/
>> Associate Expert
>> Expert Zone - www.microsoft.com/windowsxp/expertzone
>>
>>
>> "JP" <jpurvisno_spam@telus.net> wrote in message
>> news:%N5vc.49$B%4.39@clgrps12...
>> >I remember reading (here I think) that 2.4 gig phones can have an
>> >effect.
>> > Now that I think about it, I was on the phone both times this happened.
>> > It just happened now again while I was talking on the phone and since
>> > hanging up the signal strength is back to "good".
>> > My laptop has a 802.11b network interface and I thought that the
> cordless
>> > phone problem was 802.11g related but perhaps both ?
>> >
>>
>>
>
>

Reply to Anonymous
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