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Windows 7 crash, will not recover

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Last response: in Windows 7
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July 4, 2012 8:41:10 PM

Hi guys,

I'm having some serious trouble with my desktop computer today. It froze on me when trying to start up Diablo 3. I couldn't even bring up the task manager, so I just pressed the reset button. That's when I got a boot error 0xc000000e. I've done a lot of research on this already, but nothing seems to work yet.

The first thing I did was to get my windows 7 install disk so I could repair the system. No dice...I tried Startup Repair numerous times only for it to say it cannot repair the computer automatically.

Then I opened up the command prompt and typed "bcdedit" without quotes. Here is what I got:

Windows Boot Manager

Identifier: {bootmgr}
Device: partition=c:
Path: \bootmgr
Description: windows boot manager
Locale: en-US
Inherit: {globalsettings}
Default: {default}
resumeobject: {xxxx-xxx-xx....}
Displayorder: {default}
Toolsdisplayorder: {memdiag}
Timeout: 30

Windows Boot Loader

Identifier: {default}
Device: partition=c:
Path: \Windows\system32\winload.exe
Description: windows 7
Locale: en-US
Inherit: {bootloadersettings}
recoveysequence: {xxxx-xxxx....}
recoveryenabled: yes
osdevice: partition=c:
Systemroot: \windows
Resumeobject: {xxx-xxxx-....}
nx: OptIn

System restore and system image recovery both don't work either. Im just about out of ideas other than just reinstalling windows. I'd really rather not do that. Any suggestions?

Thanks!

More about : windows crash recover

July 4, 2012 8:43:07 PM

I also forgot to mention that the boot error code 0xc000000e says "the boot selection failed because a required device is inaccessible".
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July 4, 2012 8:55:06 PM

It almost sounds like the hard drive died on you.
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July 4, 2012 8:58:13 PM

That's what I've feared. I hope your wrong! :) 

If that is the case, is there any way to recover files that are on it?
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July 4, 2012 9:06:05 PM

monsterrain said:
That's what I've feared. I hope your wrong! :) 

If that is the case, is there any way to recover files that are on it?


It depends on what went wrong with it. I cannot really say anything cause I have not had to recover a disk. All I can say is to google "Hard Drive Recovery". Sorry I cannot do much.
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July 4, 2012 9:10:18 PM

You could try a bootable Linux cd to see if you can access it from there to backup your important files.
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July 5, 2012 12:13:44 AM

Womble, thanks. I forgot about that. Time to whip out my Ubuntu and Mint CDs.
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July 5, 2012 12:14:08 AM

Best answer selected by monsterrain.
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