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Anyone know anything about Cricket wireless service


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Profile: enthusiast
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Ok I dont own a cell phone I haven't had one for about 5 or 6 years. I have seen ads and such about Cricket wireless, I cheked their web site and the do have some pretty bad a$$ plans, unlimited minutes and text messaging and such. I was wondering if anyone here has used their service and if so was it any good. I notice the calling areas tend to be pretty small at least here in College Station Texas where I am but has anyone had and experiences good or bad I am kind of curious.

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Profile: stranger
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Hey biohazard,
I'm actually a cricket rep in san diego here. And, your right we really do have some great plans! Starting as low as $35/month for unlimited anything. I'll be upfront with you and let you know that most people's problem with our service is that if you go outside a cricket area then your roaming and you don't get any "unlimited anytime minutes". However, the good news is that we have over 45 markets so most major cities are covered and more are being added every couple of months. Additionally, if you don't roam too much you can purchase roaming minutes as low as $5/month for 30minutes roaming time. Overall, check our coverage map to see if cricket is for you. Then you can make a deicision on whether to get a cell phone again.

Other things to keep in mind - we don't require any contracts, pretty cheap phones and overall offer great service.

Hope I helped.

Profile: enthusiast
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that is kind of what I had figured, I know your in CA but say I go from Bryan, Tx where I am from where we have cricket service now if I go from one area where we have cricket say bryan to maybe austin would I still get the unlimited everything just not inbetween the so called roaming areas?

Profile: stranger
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Quote :

that is kind of what I had figured, I know your in CA but say I go from Bryan, Tx where I am from where we have cricket service now if I go from one area where we have cricket say bryan to maybe austin would I still get the unlimited everything just not inbetween the so called roaming areas?



Well if you go directly to both places, you will have unlimited everything service yes. But, inbetween say when your driving you wouldn't. If you decided to go with cricket I'd recommend purchasing a $5/extra per month 30minute roaming plan. Because, although I'm sure you could go over 30mins in a month its fairly easy to limit yourself to "emergency" only calls on the drive.

Basically as long as you stay in the coverage map "BRIGHT GREEN" area (on the website) then your golden. It's very easy to tell when your not - your phone lets you know.

Worse comes to worse you buy the phone, try it out. You got 30days or 30minutes use of the phone to return it for a full refund. Not the best cell return policy but enough to get a decent idea about the phone IMO.

Profile: stranger
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Hope if you want a rebate on your cricket phone you don't hold your breath. You will never receive it no matter what you do. They have screwed us 2 times over a rebate and we had all the paperwork required. They also have bad ratings with the BBB concerning this issue.

Profile: stranger
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make sure your home area (or whetever they call that con) isnt limited to college station. i.e. If you go to Houston, Austin, Dallas, San Antonio, or <gasp> in-between, that whatever call you make from outside your home area isnt a long distance call.

Profile: stranger
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Beware of Cricket! They have absolutely *NO* support at all even though they try to make a big deal of their "extended hours" support in their ads. If you try to call their support line, it sends you into a menu system hell that there is no escaping from. First, anytime you call they force you to hear ads for new services that you cannot skip. Then choose any option that sounds like it might actually get you to a real person, and it says all agents are busy and sends you right back to the menu system. And if you don't chose an option to any menu, the system happily hangs up on you. About the only thing you can actually accomplish is paying your bill (suprise) and that only if you use the automated system. I've been trying to get a problem with my account fixed for a month, and it is impossible to actually get to someone. They SUCK!


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