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Error Report on start-up won't go away!?!?!?

  • Printers
  • Hewlett Packard
  • Windows XP
Last response: in Windows XP
May 13, 2002 4:41:57 PM

When installing the drivers for my HP Photo100 printer, I had the USB cable plugged in during install which I wasn't supposed to do. So, during the installation, my PC rebooted itself for some reason. When it restarted, I got the normal error report that said something about Windows XP shut down improperly or something and asked if I wanted to send an error report. I hit cancel. I then started the printer install over correctly this time and the printer works fine now.

BUT, EVERY time I reboot, I get this same dang error report that comes up! Why does it pop-up every time I reboot? Is there something stuck that I need to take care of? Should I un-install my printer and reinstall? What is causing this error to come up over and over? Is this a known problem with XP and the auto reporting feature?

More about : error report start

a b α HP
May 13, 2002 5:52:04 PM

Search the microsoft knowledge base, your answer is in there... I remember seeing an article with a hotfix for your problem.

Good Luck.