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Windows 7 Upgrade/Reload issue

Last response: in Windows 7
July 12, 2012 2:47:10 AM


I have a Sony Vaio mini laptop with Windows 7 starter currently loaded on it. Due to malware issues (among other things), I am forced to perform a reload. I am currently trying to do a reload to Windows 7 Home Professional. When try to do an upgrade or a clean install I get the following error after it uninstalls the setup files:

The application was unalble to start correctly (0xc0000142). Click ok to close the application.

Can anyone provide solutions on what I can do so I can reload accomplished? This really frustrating me...