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Windows error Id 7000 when starting computer

Last response: in Windows 7
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July 12, 2012 2:57:14 AM

Hello. Recently I noticed an error occurring each time I start my computer and I am wondering if anyone on here knows how to correct it? The error is Event ID 7000. It says that "The ASInsHelp service failed to start due to the following error: The system cannot find the file specified. When I search on my computer for anything with "ASInsHelp" in the title it takes me to an application extension file in a folder under Asus called PC Prove II. PC probe II is a program I tried to install but was unable to due so because my mobo did not support it.

Would uninstalling Asus Suite solve this error?

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a c 416 $ Windows 7
July 12, 2012 3:01:00 AM

ASInsHelp is the Ai Booster that Asus software provides. Just install the Ai Booster application to the default location and it should clear up the error.

Reinstalling the suite should fix it too.
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July 12, 2012 3:28:33 AM

Where is the default location? and would it be solved by uninstalling ai suite? Because I dont really use that anyway.
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July 12, 2012 3:55:11 AM

Or is it something I need for the motherboard? I'd rather just not have it if possible.
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a b $ Windows 7
July 12, 2012 4:04:14 AM

Some times missing files can make uninstalling not possible...

i recommended to reinstalling it first then uninstall it later... (it usually in disk that came with mobo)


edit: if u are missing the disk, search in the asus website u can DL it from there...
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July 12, 2012 5:13:01 AM

When I tried installing the ai booster before it said that my motherboard did not support it. Also the disc did not install ai booster when i installed ai suite. There was not even an option for it.
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a b $ Windows 7
July 12, 2012 6:29:56 AM

Maybe it as it said some program in the bundle are not supported, just install what it can and uninstall it later, usually it will fix the problems...
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July 12, 2012 7:06:08 PM

I reinstalled Asus Suite and it did indeed fix the problem! So now that there are no more errors is it safe to uninstall it?
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a c 416 $ Windows 7
July 12, 2012 7:07:06 PM

Yes it should be,but i run it now with no issues.
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July 12, 2012 11:50:36 PM

you run what now? ai booster?
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a c 416 $ Windows 7
July 12, 2012 11:51:34 PM

I use the whole suite with no issues.
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July 13, 2012 12:16:06 AM

Ah. Yeah it is running fine now that I re installed, but I never actually used it to begin with.
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July 13, 2012 12:16:17 AM

Best answer selected by pilpod.
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a b $ Windows 7
July 13, 2012 12:20:13 AM

If it not needed, it's safe to uninstall

(but usually i left some like bios update, raid conf, network optimizer..., but mine from gigabyte)
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a c 416 $ Windows 7
July 13, 2012 12:36:32 AM

This topic has been closed by Area51reopened
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