Dead laptop :(

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My sister just called, her laptop isn't working anymore. I went over to see if I could help in anyway but I couldn't. The power supply seems to be okay as the led is on. The battary should not be empty as far as I could make out. Yet, when turning on the laptop nothing happens. No post, no beeps, no nothing. What could be the problem?

Any information would be appriciated.

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Take out the battery first and see if it got hit with a voltage spike from an electrical storm.

Otherwise, if the machine isn't posting open it up and check that the memory didn't come unseated.

Reply to killernotebooks
- 0 +

Let me guess... Dell, inspiron ?

Reply to Jockomo

check too see if when u push the power button it acually moves and makes contact?
maybe the contact is'nt being made there

she didnt try to 'clean' it with soapy water did she?!? dont laugh, seen it happen to ppl before. or laugh, she might be completely computer illiterate

Reply to burn-e86

Is that from when they are trying to clean the white out off the screen?

Reply to killernotebooks

Quote :

Take out the battery first and see if it got hit with a voltage spike from an electrical storm. Otherwise, if the machine isn't posting open it up and check that the memory didn't come unseated.


My sister took out the battery and the laptop works!!! She's very happy. But now I wonder what does this mean!? How can a battery stop the laptop from working?

Quote :

Let me guess... Dell, inspiron ?


Oh... no, no Dell. She has a HP laptop.

Quote :

she didnt try to 'clean' it with soapy water did she?!? dont laugh, seen it happen to ppl before. or laugh, she might be completely computer illiterate


I'm sure she is very careful with the machine. I think... :wink:

Reply to KlaasVaak

More than likely it means it got hit with a voltage surge.

No problem, all you guys need is a new battery. Try froogle.com or ebay :D

http://www.killernotebooks.com/images/logos/glass_killer_small.jpg

Reply to killernotebooks
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