i had a pretty bad exp with a computer show vendor, Future3000 in brooklyn, they were at a show in NJ. problem goes like this
Was upgrading a system for my cousin that was running fine but a year old - 2 7200rpm hard drives, cd/rw and DVD, firewire card, NIC, AGP card.
She bought a mobo cpu bundle advertisement was like this --- BOX!! AMD XP1800+ ECS K7S5A $ dont rememebr the price but i told her it was a good price if she wanted to buy it. The following day i got a call to come help with some problems. it wouldnt post reliably with the firewire or nic cards and it wouldnt detect all 4 drives connected..even used a new enermax PSU bla bla -
Anyway long story short i drove to brooklyn to exchange the mainboard and they were less than helpful wanted to charge me 50 dollars and keep the board overnight to test it. I cant rma to ecs because i didnt buy direct from them.. $hitty policy.
So we had to go as far as the credit card company to get money back, but i still have the chip =) they can pay the shipping if they want it back.. did i mention it was an OEM chip and cooler when advertised retail?