Goesto sleep while active wont wake up

Hello,
I am experiencing an issue with my gateway pc it seems to go to sleep while im working on it and wont wake up without a hard start I have set the sleep and monitor settings to never and this has not helped is there any other settings I need to change or something I can do to stop it from sleeping. when the screens go black the fans and lights seem to still be on but solid in color not flashing PLEASE HELP IF YOU CAN
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Gateway Windows 7