ACER Disgrace

What happened:

Last week I bought an ACER aspire 3663WLMi wich was working fine. Yesterday my battery ran out on me while in college and after plugging it in at home and firing up the notebook was in hibernation mode needing the power button to start it up. The bios password prompt came up, I entered it and the message read "illegal password" knowing 100% sure the password is correct since its the same one as on my previous notebook that I've had over 2 years I tried again this time making sure not to make a typo and again "illegal password".

A call to the quite rude, I might add, acer waranty techie taught me that I forgot my password, passwords do not change themselves and are therefore not covered under the waranty. It would actualy cost me quite alot to unlock it again + they would charge me for the transport costs.

So I did some digging and BEHOLD there were other people reporting to have the exact same problem of their notebook not accepting the bios password after coming out of hibernation mode. Another call to the techie didn't help, it was all my fault there is no such thing as a bugged bios and unlocking the laptop would still cost me.

This must be a nice little extra revenue for ACER another extra 50$ ontop of the sales price as I'm sure sooner or later everybody who enables the bios pw will end up with a notebook in hibernation mode.

I am going to make one final call to them in the morning and if they give me the same anwser I'll void the waranty, unhook the battery, reproduce the bug and if it does reproduce I am calling a couple of consumer magazines as I won't stand for being ripped off.

I hope making this a bit more public will make companies like ACER be a bit more careful checking their products before releasing them on the market.

Sorry if i couldn't help out....You might atleast ask for a price reduction from 50...you never know

This is like using a freaking 10 page long mathematical equation to fix this problem.
Flash the BIOS first, that should kill the PW.

I have an Acer 4314 that I was given because they couldn't get it to operate after kids changed the passwords and they couldn't get thru the setup password. I took out the Cmos battery,; left it out all night and shorted the terminals of the battery holder. Guess what! it still whant's a password. If I had to buy a new computer it wouldn't be an Acer, EVER!!!!!! PS I can now disasemble and reassemble this notebook blindfolded.

Any other suggestions other than the trash can???

If your laptop is UNDER warranty and you cant get anywhere with the stupid help desk support and they want to charge you for something you havent done there is ALWAYS a solution:
Take hard drive out ( in case you need the data ), open the back panel where the memory slot is, take memory DIMM out, get the power adapter, run two wires one inside ( plus ) and one outside ( ground ) DONT BE AFFRAID IT'S LOW VOLTAGE PERFECTLY SAFE, and place the two wires where the memory slot is or in ANY other places on the mainboard,make sure one wire is connected to a point on mainboard and the other wire to a different point. You might see some little sparks or noises, it's all OK, again is perfectly safe. Just play with those two wires a little bit on the mainboard ( power adapter has to be turned on of course ) - THE RESULT is you have a completely dead unit with NO signs of physical damage whatsoever. You can now reassemble unit as it was originally and place a call for WARRANTY SERVICE for a dead unit ( no power ). They will accept the call no problems and service your machine with no charge. Tell them you want the data back ( if you need ) because you havent got time to back up as the unit died on you.
TESTED- WORKING 100% ALL THE TIME!
Don't forget to drink a shot for me too for selling you this tip