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Windows 7 saying it's not genuine...should I reinstall or something else?

Last response: in Windows 7
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July 16, 2012 9:10:34 PM

Hello,

I built my computer about 6 months ago and bought windows 7 from my university. It activated fine and has worked well up until a few weeks ago. Windows started to give me warnings that it may not be genuine, my background went black, etc.

I was going to reinstall ("upgrade") windows 7so I first uninstalled service pack 1. After doing this windows no longer gave me these warnings and everything went back to normal. I reinstalled spc 1 just to see what would happen and it started giving me the warnings again.

Does anyone have any idea of what is going on? Should I just upgrade/do a new install? Is it better to do one or the other?

Thanks!
a b $ Windows 7
July 16, 2012 9:25:50 PM

Probably the best thing to do is call up Microsoft's Activation hotline, explain the situation, and they can issue you a new activation code if everything checks out, as it should.
a b $ Windows 7
July 16, 2012 9:27:33 PM

Hi :) 

I agree with the above...assuming your windows IS genuine...you DO have a legimate number for it ????

All the best Brett :) 
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July 16, 2012 11:02:01 PM

Yes it is genuine and I have a number for it. I have called Microsoft already and I kept getting transferred to someone else...maybe I need to try again.
July 17, 2012 1:08:59 AM

jr61 said:
Yes it is genuine and I have a number for it. I have called Microsoft already and I kept getting transferred to someone else...maybe I need to try again.

when you call them, dial into the system a bit then push 0. It will send you to a real person, and they should be able to help you.
July 17, 2012 3:48:51 AM

blade of grass said:
when you call them, dial into the system a bit then push 0. It will send you to a real person, and they should be able to help you.

I did get to talk with people thankfully, but I got transferred to three different people lol. I'll try it again though.
!