Sign in with
Sign up | Sign in
Your question

Windows Fax Not Working

Last response: in Windows 7
Share
July 19, 2012 11:53:43 AM

I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun

More about : windows fax working

a b $ Windows 7
July 20, 2012 1:27:04 PM

lotus2 said:
I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun

Take a look in Device Manager for error code.
m
0
l
July 21, 2012 7:20:10 AM

There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem
m
0
l
Related resources
a b $ Windows 7
July 21, 2012 11:07:38 AM

lotus2 said:
There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem


1) - Try rolling back the driver using device manager.

2) - Add/remove programs: Check the show updates box. Look for updates on that date. One may have some connection to the modem (although I can't imagine any update to a fax/data modem). Uninstall it, if so.
m
0
l
July 23, 2012 6:24:59 AM

I mean the Windows 7 fax software was updated.
m
0
l
a b $ Windows 7
July 23, 2012 7:31:49 AM

lotus2 said:
I mean the Windows 7 fax software was updated.

So, uninstall that update.
m
0
l
!