Windows Fax Not Working

I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun
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  1. lotus2 said:
    I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun

    Take a look in Device Manager for error code.
  2. There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem
  3. lotus2 said:
    There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem


    1) - Try rolling back the driver using device manager.

    2) - Add/remove programs: Check the show updates box. Look for updates on that date. One may have some connection to the modem (although I can't imagine any update to a fax/data modem). Uninstall it, if so.
  4. I mean the Windows 7 fax software was updated.
  5. lotus2 said:
    I mean the Windows 7 fax software was updated.

    So, uninstall that update.
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