Windows Fax Not Working

[lotus2]

I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun

 

[ksiemb]

I cannot get any fax software to see the modem. I used the windows fax program and I think after an windows update this is not working. I have windows home premiun

Take a look in Device Manager for error code.

 

[lotus2]

There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem

 

[ksiemb]

There are no error codes as the modem is installed correctly and works, but the software is not seeing the modem

1) - Try rolling back the driver using device manager.

2) - Add/remove programs: Check the show updates box. Look for updates on that date. One may have some connection to the modem (although I can't imagine any update to a fax/data modem). Uninstall it, if so.

 

[lotus2]

I mean the Windows 7 fax software was updated.

 

[ksiemb]

I mean the Windows 7 fax software was updated.

So, uninstall that update.