Green is showing blue on my printer

[boazb]

Hello,
Gurus, my HP color printer is printing BLUE instead of GREEN while all the catrides are full. Please assist!!

 

[ksiemb]

Hello,
Gurus, my HP color printer is printing BLUE instead of GREEN while all the catrides are full. Please assist!!

How old is the printer ? Have you cleaned the print heads / nozzles ?

 

[yumj]

To get green, the printer has to mix blue and yellow. If u get only 1 color (blue or yellow), means u either out of 1 ink, or the nozzles are blocked. Do as Ksiemb said.

 

[boazb]

How old is the printer ? Have you cleaned the print heads / nozzles ?

The printer was purchased in February, 2012 and it is in an office that is not very busy. Can this still be that print heads are dirty?

 

[boazb]

To get green, the printer has to mix blue and yellow. If u get only 1 color (blue or yellow), means u either out of 1 ink, or the nozzles are blocked. Do as Ksiemb said.

yumj
I believe the problem was with the set of catridges. I tried replacing the whole set of catridges with a set from another same type of printer and the result was good.