Hi,
I am having problems with this hp laptop. I can't get much help from hp online chat. They can't even find the correct service manual for this model. It freezes at the hp logo screen, can't access bios, can't boot to safe mode, can't do any of the supposed diagnostics built in to this laptop. I wanted to remove the harddrive and they assured me the manual for the ze5200 was the correct one, but the harddrive will not come out the way it describes. I do not want to use the manual for the ze5200 anymore. As far as I know this is a 2.8 ghz celeron with 256 mb of pc333 ram. It's part number that I needed to use to get proper specs from hp is DZ361U#ABA. It is a ze5700us and the serial number is CNF41810F7. Does anyone have any suggestions??
Thanks, Steve
I am having problems with this hp laptop. I can't get much help from hp online chat. They can't even find the correct service manual for this model. It freezes at the hp logo screen, can't access bios, can't boot to safe mode, can't do any of the supposed diagnostics built in to this laptop. I wanted to remove the harddrive and they assured me the manual for the ze5200 was the correct one, but the harddrive will not come out the way it describes. I do not want to use the manual for the ze5200 anymore. As far as I know this is a 2.8 ghz celeron with 256 mb of pc333 ram. It's part number that I needed to use to get proper specs from hp is DZ361U#ABA. It is a ze5700us and the serial number is CNF41810F7. Does anyone have any suggestions??
Thanks, Steve