Laptop wont download or intall

hi. my laptop wont download or install anything. when u click on download, it begins but then internet explorer stops working before restarting again. i have deleted all temp files and cookies so its not that. help!!!
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More about laptop wont download intall
  1. Try using Firefox!
    Give feedback if same problem exsists!
  2. Try Downloading right click on the link & using "Save Target as"
  3. Is it only with file downloads? not with webpages?

    try opening a command prompt and running "sfc /scannow"
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