Sony vaio cannot detect cd/dvd player

[altinar]

This is the second time it has happened (when i had Vista) and I cannot remember how i fixed the last time...It will not read the cd/dvd player although device manager says it works properly...
Pls help...

Thank you

SONY VGN-FW31J

 

[bucknutty]

Hey this happens allot... Its funny it was an issue in windows XP too.




1.Click on the start menu.
2.in the search box type in “regedit” without the quotation marks.
3.Maximize the window and then browse until you reach the key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

4.In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
5.Restart Windows.