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High Ping Times from only my computer

Last response: in Windows 7
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July 23, 2012 6:03:41 PM

Recently i have been having extremely high ping rates to any website i try to ping. Normally i run
ping google.com -t

well my results constantly run over 100ms ping times while all of the rest of the computers on my network run around 40ms ping time. I have determined that it must have something to do with my computer. Here is a list of everything i have tried:
-Reinstall network card drivers (had no effect)
-Scan my computer with msert, Security essentials, spybot S&D (no results)
-Plugging a different computer into the same network cable (other computer worked fine)
-Boot in safe mode (had no effect, still getting bad ping times)

I ran Hijackthis and here are the results:
  1. Logfile of Trend Micro HijackThis v2.0.4
  2. Scan saved at 12:22:22 PM, on 7/23/2012
  3. Platform: Windows 7 SP1 (WinNT 6.00.3505)
  4. MSIE: Internet Explorer v9.00 (9.00.8112.16447)
  5. Boot mode: Normal
  6.  
  7. Running processes:
  8. C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe
  9. C:\Program Files (x86)\Skype\Phone\Skype.exe
  10. C:\Users\UserName\AppData\Local\Programs\Google\MusicManager\MusicManager.exe
  11. C:\Program Files (x86)\Google\Drive\googledrivesync.exe
  12. C:\Users\UserName\AppData\Local\Google\Update\GoogleUpdate.exe
  13. C:\Users\UserName\AppData\Local\Facebook\Update\FacebookUpdate.exe
  14. C:\Program Files (x86)\Adobe\Adobe Bridge CS5\Bridge.exe
  15. C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
  16. C:\Users\UserName\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMessenger.exe
  17. C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
  18. C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
  19. C:\Program Files (x86)\Google\Google Talk\googletalk.exe
  20. C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
  21. C:\Program Files (x86)\Google\Drive\googledrivesync.exe
  22. C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
  23. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  24. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  25. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  26. C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
  27. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  28. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  29. C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
  30.  
  31. R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
  32. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
  33. R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
  34. R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
  35. R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="http://go.microsoft.com/fwlink/?LinkId=54896" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=54896</a>
  36. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://go.microsoft.com/fwlink/?LinkId=69157" rel="nofollow" target="_blank">http://go.microsoft.com/fwlink/?LinkId=69157</a>
  37. R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  38. R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
  39. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
  40. R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
  41. F2 - REG:system.ini: UserInit=userinit.exe
  42. O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
  43. O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
  44. O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
  45. O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
  46. O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
  47. O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
  48. O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
  49. O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
  50. O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
  51. O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
  52. O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
  53. O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
  54. O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
  55. O4 - HKLM\..\Run: [anon_proxy_server] "C:\Program Files (x86)\Anon Proxy Server\htdocs\anon_proxy_server\pserver.exe" -run
  56. O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
  57. O4 - HKLM\..\Run: [Aeria Ignite] "C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe" silent
  58. O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
  59. O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
  60. O4 - HKCU\..\Run: [MusicManager] "C:\Users\UserName\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"
  61. O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
  62. O4 - HKCU\..\Run: [Google Update] "C:\Users\UserName\AppData\Local\Google\Update\GoogleUpdate.exe" /c
  63. O4 - HKCU\..\Run: [Facebook Update] "C:\Users\UserName\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
  64. O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
  65. O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
  66. O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
  67. O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
  68. O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
  69. O4 - HKUS\S-1-5-21-215737326-3522211239-231045701-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
  70. O4 - HKUS\S-1-5-21-215737326-3522211239-231045701-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
  71. O4 - Startup: Facebook Messenger.lnk = UserName\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMessenger.exe
  72. O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files (x86)\Logitech\Ereg\eReg.exe
  73. O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
  74. O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
  75. O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
  76. O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
  77. O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
  78. O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = GR.msd
  79. O17 - HKLM\System\CCS\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
  80. O17 - HKLM\System\CCS\Services\Tcpip\..\{8C65CDCE-D329-4E4E-B5A9-FC4905754160}: NameServer = 8.26.56.26,156.154.70.22
  81. O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = GR.msd
  82. O17 - HKLM\System\CS1\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
  83. O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = GR.msd
  84. O17 - HKLM\System\CS2\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
  85. O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
  86. O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
  87. O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
  88. O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
  89. O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
  90. O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe
  91. O23 - Service: ASUS HM Com Service (asHmComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AAHM\1.00.14\aaHMSvc.exe
  92. O23 - Service: Alcohol Virtual Drive Auto-mount Service (AxAutoMntSrv) - Alcohol Soft Development Team - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe
  93. O23 - Service: COMODO ESM Server (CesmService) - COMODO - C:\Program Files (x86)\COMODO\Endpoint Security Manager\CrmSrvService.exe
  94. O23 - Service: CLDTVHNService - Unknown owner - C:\Program Files (x86)\DirecTV\DirecTV\Kernel\DMP\CLDTVHNService.exe
  95. O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
  96. O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
  97. O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
  98. O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  99. O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
  100. O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)
  101. O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  102. O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
  103. O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  104. O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
  105. O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
  106. O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  107. O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
  108. O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  109. O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
  110. O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
  111. O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
  112. O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
  113. O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
  114. O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
  115. O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
  116. O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
  117. O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
  118. O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
  119. O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
  120. O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
  121. O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
  122. O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
  123. O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
  124. O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
  125. O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
  126. O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
  127. O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
  128.  
  129. --
  130. End of file - 13216 bytes


I also noticed my zonealarm z100g router keeps popping up this in its log:
Rejected outbound packet from 192.168.10.40 (my computer) to 92.242.144.50 on port 445 (NetBIOS)
Rejected outbound packet from 192.168.10.40 (my computer) to 92.242.144.50 on port 137 (NetBIOS)
Rejected outbound packet from 192.168.10.40 (my computer) to 5.2.252.139 on port 138 (NetBIOS)

The next thing i am going to try is runing a ping from BartsPE or some sort of bootdisk
a b 8 Security
a b $ Windows 7
July 23, 2012 6:26:53 PM

O4 - HKLM\..\Run: [anon_proxy_server] "C:\Program Files (x86)\Anon Proxy Server\htdocs\anon_proxy_server\pserver.exe" -run

Are you using an anonymous proxy? This may be adding some time to your pings. Disable this and see if it makes a difference.
m
0
l
July 23, 2012 6:27:43 PM

No i actually uninstalled that program, i guess that's just a lingering registry entry.
m
0
l
Related resources
July 23, 2012 6:44:19 PM

Try updating your driver for the network card. Check to make sure your ethernet link is running at its full speed supported by both the computer LAN card and the router (so gigabit or 100M, certainly not 10M).

ALso, go to the device properties for your network card, and see if you have jumbo frames enabled, if so, disable that. This increases ping if your router/switch doesn't actually pass jumbo frames. Check for CPU offloading as well, this should be enabled (as in allow offload for all options).
m
0
l
a b $ Windows 7
July 23, 2012 7:00:22 PM

were u infected both those ip addresses 1 in romania and one in uk dont seem to resolve to anything.

things i wonder about winsock = http://en.wikipedia.org/wiki/Winsock
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

this one missing system files; NETLOGON
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

I hope you installed team viewer
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
m
0
l
a b $ Windows 7
July 23, 2012 7:42:11 PM

Not to distract from what these guys are helping with, but have you tried a different network cable? Seems unlikely, but it is one variable to eliminate.
m
0
l
July 23, 2012 8:06:02 PM

Quote:
Not to distract from what these guys are helping with, but have you tried a different network cable? Seems unlikely, but it is one variable to eliminate.


As i said in my original report:
-Plugging a different computer into the same network cable (other computer worked fine)

Quote:
were u infected both those ip addresses 1 in romania and one in uk dont seem to resolve to anything.

things i wonder about winsock = http://en.wikipedia.org/wiki/Winsock
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

this one missing system files; NETLOGON
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

I hope you installed team viewer
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe


Yes i use team viewer all the time.


Quote:
Try updating your driver for the network card. Check to make sure your ethernet link is running at its full speed supported by both the computer LAN card and the router (so gigabit or 100M, certainly not 10M).

ALso, go to the device properties for your network card, and see if you have jumbo frames enabled, if so, disable that. This increases ping if your router/switch doesn't actually pass jumbo frames. Check for CPU offloading as well, this should be enabled (as in allow offload for all options).


As i said in my initial report:
-Reinstall network card drivers (had no effect)


Jumbo frames are off and i can find any settings called CPU offset, but there are tons of other settings.


m
0
l
July 23, 2012 8:25:29 PM

marvinej said:
Quote:
Not to distract from what these guys are helping with, but have you tried a different network cable? Seems unlikely, but it is one variable to eliminate.


As i said in my original report:
-Plugging a different computer into the same network cable (other computer worked fine)

Quote:
were u infected both those ip addresses 1 in romania and one in uk dont seem to resolve to anything.

things i wonder about winsock = http://en.wikipedia.org/wiki/Winsock
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

this one missing system files; NETLOGON
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

I hope you installed team viewer
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe


Yes i use team viewer all the time.


Quote:
Try updating your driver for the network card. Check to make sure your ethernet link is running at its full speed supported by both the computer LAN card and the router (so gigabit or 100M, certainly not 10M).

ALso, go to the device properties for your network card, and see if you have jumbo frames enabled, if so, disable that. This increases ping if your router/switch doesn't actually pass jumbo frames. Check for CPU offloading as well, this should be enabled (as in allow offload for all options).


As i said in my initial report:
-Reinstall network card drivers (had no effect)


Jumbo frames are off and i can find any settings called CPU offset, but there are tons of other settings.

http://i180.photobucket.com/albums/x90/71chickens/settings1.png
http://i180.photobucket.com/albums/x90/71chickens/settings2.png


Check the TCP/UDP Checksum, they should be set to hardware. Check flow control, if there is a hardware option, set that too.

Also, try pinging one of your other computers, and reverse the direction and ping from another computer to your computer, does the ping time differ ?
m
0
l
July 23, 2012 8:41:00 PM

Quote:
Check the TCP/UDP Checksum, they should be set to hardware. Check flow control, if there is a hardware option, set that too.

Also, try pinging one of your other computers, and reverse the direction and ping from another computer to your computer, does the ping time differ ?


My options for TCP/UDP checksum are:
Disabled
RX & TX
RX
TX


options for Flow Control:
Enable
Disable

PING FROM THE ROUTER TO THE PROBLEM PC
  1. IP Tools
  2. Ping - Please wait...
  3. PING 192.168.10.40 (192.168.10.40): 56 data bytes
  4. 64 bytes from 192.168.10.40: icmp_seq=0 ttl=64 time=37.6 ms
  5. 64 bytes from 192.168.10.40: icmp_seq=1 ttl=64 time=5.5 ms
  6. 64 bytes from 192.168.10.40: icmp_seq=2 ttl=64 time=5.5 ms
  7. 64 bytes from 192.168.10.40: icmp_seq=3 ttl=64 time=5.7 ms
  8. 64 bytes from 192.168.10.40: icmp_seq=4 ttl=64 time=5.5 ms
  9.  
  10. --- 192.168.10.40 ping statistics ---
  11. 5 packets transmitted, 5 packets received, 0% packet loss
  12. round-trip min/avg/max = 5.5/11.9/37.6 ms



m
0
l
July 23, 2012 9:02:59 PM

marvinej said:
Quote:
Check the TCP/UDP Checksum, they should be set to hardware. Check flow control, if there is a hardware option, set that too.

Also, try pinging one of your other computers, and reverse the direction and ping from another computer to your computer, does the ping time differ ?


My options for TCP/UDP checksum are:
Disabled
RX & TX
RX
TX


options for Flow Control:
Enable
Disable

PING FROM THE ROUTER TO THE PROBLEM PC
  1. IP Tools
  2. Ping - Please wait...
  3. PING 192.168.10.40 (192.168.10.40): 56 data bytes
  4. 64 bytes from 192.168.10.40: icmp_seq=0 ttl=64 time=37.6 ms
  5. 64 bytes from 192.168.10.40: icmp_seq=1 ttl=64 time=5.5 ms
  6. 64 bytes from 192.168.10.40: icmp_seq=2 ttl=64 time=5.5 ms
  7. 64 bytes from 192.168.10.40: icmp_seq=3 ttl=64 time=5.7 ms
  8. 64 bytes from 192.168.10.40: icmp_seq=4 ttl=64 time=5.5 ms
  9.  
  10. --- 192.168.10.40 ping statistics ---
  11. 5 packets transmitted, 5 packets received, 0% packet loss
  12. round-trip min/avg/max = 5.5/11.9/37.6 ms


Okay, for the TCP/UDP checksum offload, select both RX&TX. Then the Flow Control, select Enabled (I suspect these are your defaults).

As for the ping time, can you open a command prompt on the problem PC and issue a "ipconfig /release" and "ipconfig /renew" command. Then ping from router again and see what the ping is at ? If you ping (by using the proper commandline switches to ping) non-stop, do you get any dropped packets ?

Then open your connection properties for that adapter and see what the current DNS of that adapter is set to. It should have the DNS set as your gateway (router) address.
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July 23, 2012 9:09:37 PM

ok im 100% sure my settings are good for the network. i dont have any issues accessing the internet.
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July 23, 2012 9:29:04 PM

marvinej said:
ok im 100% sure my settings are good for the network. i dont have any issues accessing the internet.


If you are certain, then get a linux boot CD, any of them that will work is fine. I think Ubuntu still offers Live Boot from the CD. Ubuntu recognizes a vast majority of hardware out there. Boot the CD, load up the OS (not installing it), and open up a terminal, and try pinging with that. If it is a software issue, your ping problems will go away on the Linux terminal. Otherwise, it is a hardware issue.
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July 23, 2012 9:47:11 PM

ok somthing i did seems to have fixed it. i'll let it run for a few days and see if it comes back
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July 23, 2012 9:58:20 PM

marvinej said:
ok somthing i did seems to have fixed it. i'll let it run for a few days and see if it comes back


Glad to hear that. What was it you did ? I'm curious...
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July 23, 2012 10:08:58 PM

Maxx_Power said:
Glad to hear that. What was it you did ? I'm curious...


I'm curious also, please let us know.
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July 23, 2012 10:20:00 PM

i uninstalled a bunch of misc programs, but that had no effect, then i went to device manager and uninstalled the driver for it, then i uninstalled the software for it, then i re installed it.
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July 31, 2012 8:47:26 AM

seems to be fixed for good. My belief is that it broke when i ran a program called TCP optimizer
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Best solution

July 31, 2012 2:15:49 PM

marvinej said:
seems to be fixed for good. My belief is that it broke when i ran a program called TCP optimizer


That's great news to hear. Have a good day then!
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August 3, 2012 9:02:16 PM

Best answer selected by marvinej.
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