High Ping Times from only my computer

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marvinej

marvinej

Distinguished
Nov 14, 2011
31
0
18,530
Recently i have been having extremely high ping rates to any website i try to ping. Normally i run
ping google.com -t

well my results constantly run over 100ms ping times while all of the rest of the computers on my network run around 40ms ping time. I have determined that it must have something to do with my computer. Here is a list of everything i have tried:
-Reinstall network card drivers (had no effect)
-Scan my computer with msert, Security essentials, spybot S&D (no results)
-Plugging a different computer into the same network cable (other computer worked fine)
-Boot in safe mode (had no effect, still getting bad ping times)

I ran Hijackthis and here are the results:
[cpp]Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:22:22 PM, on 7/23/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Users\UserName\AppData\Local\Programs\Google\MusicManager\MusicManager.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Users\UserName\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\UserName\AppData\Local\Facebook\Update\FacebookUpdate.exe
C:\Program Files (x86)\Adobe\Adobe Bridge CS5\Bridge.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\UserName\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMessenger.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\UserName\AppData\Local\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [anon_proxy_server] "C:\Program Files (x86)\Anon Proxy Server\htdocs\anon_proxy_server\pserver.exe" -run
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Aeria Ignite] "C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe" silent
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [MusicManager] "C:\Users\UserName\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"
O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
O4 - HKCU\..\Run: [Google Update] "C:\Users\UserName\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\UserName\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-215737326-3522211239-231045701-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-215737326-3522211239-231045701-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O4 - Startup: Facebook Messenger.lnk = UserName\AppData\Local\Facebook\Messenger\2.1.4570.0\FacebookMessenger.exe
O4 - Startup: Logitech . Product Registration.lnk = C:\Program Files (x86)\Logitech\Ereg\eReg.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = GR.msd
O17 - HKLM\System\CCS\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
O17 - HKLM\System\CCS\Services\Tcpip\..\{8C65CDCE-D329-4E4E-B5A9-FC4905754160}: NameServer = 8.26.56.26,156.154.70.22
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = GR.msd
O17 - HKLM\System\CS1\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = GR.msd
O17 - HKLM\System\CS2\Services\Tcpip\..\{2BF3CD15-EF78-4124-AF57-9D12B2654BE8}: NameServer = 8.26.56.26,156.154.70.22
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AODService - Unknown owner - C:\Program Files (x86)\AMD\OverDrive\AODAssist.exe
O23 - Service: ASUS HM Com Service (asHmComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AAHM\1.00.14\aaHMSvc.exe
O23 - Service: Alcohol Virtual Drive Auto-mount Service (AxAutoMntSrv) - Alcohol Soft Development Team - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe
O23 - Service: COMODO ESM Server (CesmService) - COMODO - C:\Program Files (x86)\COMODO\Endpoint Security Manager\CrmSrvService.exe
O23 - Service: CLDTVHNService - Unknown owner - C:\Program Files (x86)\DirecTV\DirecTV\Kernel\DMP\CLDTVHNService.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13216 bytes
[/cpp]

I also noticed my zonealarm z100g router keeps popping up this in its log:
Rejected outbound packet from 192.168.10.40 (my computer) to 92.242.144.50 on port 445 (NetBIOS)
Rejected outbound packet from 192.168.10.40 (my computer) to 92.242.144.50 on port 137 (NetBIOS)
Rejected outbound packet from 192.168.10.40 (my computer) to 5.2.252.139 on port 138 (NetBIOS)

The next thing i am going to try is runing a ping from BartsPE or some sort of bootdisk
 
Solution
Maxx_Power


That's great news to hear. Have a good day then!
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Maxx_Power

Maxx_Power

Distinguished
Jul 17, 2012
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20,160
Try updating your driver for the network card. Check to make sure your ethernet link is running at its full speed supported by both the computer LAN card and the router (so gigabit or 100M, certainly not 10M).

ALso, go to the device properties for your network card, and see if you have jumbo frames enabled, if so, disable that. This increases ping if your router/switch doesn't actually pass jumbo frames. Check for CPU offloading as well, this should be enabled (as in allow offload for all options).
 
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the great randini

the great randini

Distinguished
Dec 23, 2011
1,964
1
20,165
were u infected both those ip addresses 1 in romania and one in uk dont seem to resolve to anything.

things i wonder about winsock = http://en.wikipedia.org/wiki/Winsock
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

this one missing system files; NETLOGON
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

I hope you installed team viewer
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
 
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marvinej

marvinej

Distinguished
Nov 14, 2011
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18,530
Not to distract from what these guys are helping with, but have you tried a different network cable? Seems unlikely, but it is one variable to eliminate.
Click to expand...

As i said in my original report:
-Plugging a different computer into the same network cable (other computer worked fine)

were u infected both those ip addresses 1 in romania and one in uk dont seem to resolve to anything.

things i wonder about winsock = http://en.wikipedia.org/wiki/Winsock
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

this one missing system files; NETLOGON
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

I hope you installed team viewer
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe
Click to expand...

Yes i use team viewer all the time.


Try updating your driver for the network card. Check to make sure your ethernet link is running at its full speed supported by both the computer LAN card and the router (so gigabit or 100M, certainly not 10M).

ALso, go to the device properties for your network card, and see if you have jumbo frames enabled, if so, disable that. This increases ping if your router/switch doesn't actually pass jumbo frames. Check for CPU offloading as well, this should be enabled (as in allow offload for all options).
Click to expand...

As i said in my initial report:
-Reinstall network card drivers (had no effect)


Jumbo frames are off and i can find any settings called CPU offset, but there are tons of other settings.

settings1.png

settings2.png
 
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Maxx_Power

Maxx_Power

Distinguished
Jul 17, 2012
1,861
0
20,160


Check the TCP/UDP Checksum, they should be set to hardware. Check flow control, if there is a hardware option, set that too.

Also, try pinging one of your other computers, and reverse the direction and ping from another computer to your computer, does the ping time differ ?
 
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marvinej

marvinej

Distinguished
Nov 14, 2011
31
0
18,530
Check the TCP/UDP Checksum, they should be set to hardware. Check flow control, if there is a hardware option, set that too.

Also, try pinging one of your other computers, and reverse the direction and ping from another computer to your computer, does the ping time differ ?
Click to expand...

My options for TCP/UDP checksum are:
Disabled
RX & TX
RX
TX


options for Flow Control:
Enable
Disable

PING FROM THE ROUTER TO THE PROBLEM PC
[cpp]IP Tools
Ping - Please wait...
PING 192.168.10.40 (192.168.10.40): 56 data bytes
64 bytes from 192.168.10.40: icmp_seq=0 ttl=64 time=37.6 ms
64 bytes from 192.168.10.40: icmp_seq=1 ttl=64 time=5.5 ms
64 bytes from 192.168.10.40: icmp_seq=2 ttl=64 time=5.5 ms
64 bytes from 192.168.10.40: icmp_seq=3 ttl=64 time=5.7 ms
64 bytes from 192.168.10.40: icmp_seq=4 ttl=64 time=5.5 ms

--- 192.168.10.40 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 5.5/11.9/37.6 ms[/cpp]


 
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Maxx_Power

Maxx_Power

Distinguished
Jul 17, 2012
1,861
0
20,160


Okay, for the TCP/UDP checksum offload, select both RX&TX. Then the Flow Control, select Enabled (I suspect these are your defaults).

As for the ping time, can you open a command prompt on the problem PC and issue a "ipconfig /release" and "ipconfig /renew" command. Then ping from router again and see what the ping is at ? If you ping (by using the proper commandline switches to ping) non-stop, do you get any dropped packets ?

Then open your connection properties for that adapter and see what the current DNS of that adapter is set to. It should have the DNS set as your gateway (router) address.
 
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Maxx_Power

Maxx_Power

Distinguished
Jul 17, 2012
1,861
0
20,160


If you are certain, then get a linux boot CD, any of them that will work is fine. I think Ubuntu still offers Live Boot from the CD. Ubuntu recognizes a vast majority of hardware out there. Boot the CD, load up the OS (not installing it), and open up a terminal, and try pinging with that. If it is a software issue, your ping problems will go away on the Linux terminal. Otherwise, it is a hardware issue.
 
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marvinej

marvinej

Distinguished
Nov 14, 2011
31
0
18,530
i uninstalled a bunch of misc programs, but that had no effect, then i went to device manager and uninstalled the driver for it, then i uninstalled the software for it, then i re installed it.
 
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