Hello,
My neighbor was having issues with their laptop and since I'm a bit more tech savvy I'm attempting to fix it for them. The laptop is a Toshiba Satellite L505d-S5983. Its about 3 years old. They had an issue with the laptop and now whenever it starts up windows it shows an error screen that gives error f3-f200-0002. Apparently this can happen to Toshiba laptops. Seems there is a corrupt Windows 7 file and I need to do a system restore. There are no system partitions to do a back up of.
I burned a disc on another laptop of the Windows 7 System Recovery Environment and changed the boot drive to the disk drive in the BIOS. Now it loads the disc and loads up the Windows 7 System Recovery Environment. The problem now is it doesn't detect a Windows installation. It gives me an option to load a driver from c:\Windows\System32 to detect the Windows installation, but I don't know which file has information about the Windows install.
I can skip the step of detecting a Windows installation but if I try to use the System Restore tool it says... "To use System Restore, you must specify which Windows installation to restore." So I need to find out which file in the System32 folder to select to detect my Windows information.
It also has a tool called Startup Repair which I've tried and it didn't do anything to help.
So my question is this, what file in the System32 folder do I need to select to detect my Windows Installation to do a System Restore?
My neighbor was having issues with their laptop and since I'm a bit more tech savvy I'm attempting to fix it for them. The laptop is a Toshiba Satellite L505d-S5983. Its about 3 years old. They had an issue with the laptop and now whenever it starts up windows it shows an error screen that gives error f3-f200-0002. Apparently this can happen to Toshiba laptops. Seems there is a corrupt Windows 7 file and I need to do a system restore. There are no system partitions to do a back up of.
I burned a disc on another laptop of the Windows 7 System Recovery Environment and changed the boot drive to the disk drive in the BIOS. Now it loads the disc and loads up the Windows 7 System Recovery Environment. The problem now is it doesn't detect a Windows installation. It gives me an option to load a driver from c:\Windows\System32 to detect the Windows installation, but I don't know which file has information about the Windows install.
I can skip the step of detecting a Windows installation but if I try to use the System Restore tool it says... "To use System Restore, you must specify which Windows installation to restore." So I need to find out which file in the System32 folder to select to detect my Windows information.
It also has a tool called Startup Repair which I've tried and it didn't do anything to help.
So my question is this, what file in the System32 folder do I need to select to detect my Windows Installation to do a System Restore?