How to remove win32/medfos.BG trojan

[showa1]

Have eset and it identifies the trojan but cannot remove. Have used super anti-spyware and malware bytes neither even identifies trojan. Have run eset and malware bytes in safe mode to no avail. Finally, tried system restore to an earlier date, have not yet turned computer on since then. Please HELP!!!!

 

[nhasian]

here you go

 

[showa1]

Tried that already. Unfortunately, no definitive or easy answer for a non-techie.

 

[showa1]

As a matter of fact, most sites including Threat expert, do not even have any info on this trojan.

 

[Emerald]

http://www.microsoft.com/security/scanner/en-us/default.aspx

do a full scan

 

[showa1]

I forgot to mention I already used Microsoft Safety scanner and searched Microsoft database for info on this Trojan. Again, all to no avail. Safety scanner did not detect the Trojan and Microsoft had no info.

 

[Emerald]

have you tried running

Rkill and TDSSkiller all in safe mode

 

[showa1]

Should I download them in safe mode if I can?

 

[Emerald]

you can download them in Safe Mode with Networking

 

[rgd1101]

http://go.eset.com/us/threat-center/encyclopedia/threats/win32mytobbg/

 

[nhasian]

if all else fails:

How Do I Perform a Clean Installation of Windows?

 

[Brett928S2]

if all else fails:

How Do I Perform a Clean Installation of Windows?

Hi

You need to stop giving that advice regarding viruses..... it WONT work with various Boot sector and Trojan viruses....

To the OP...GET A NORTON 2012 disc and BOOT from it, it will update its definitions then run a FULL SCAN, then use its POWER ERASER option...

All the best Brett

 

[DarkOutlaw]

try viper rescue. You should be able to burn it to a CD and boot to the disc.

 

[nhasian]

a fresh install of windows will remove a trojan. It is my understand that win32/medfos.BG is not a boot sector virus.

Hi

You need to stop giving that advice regarding viruses..... it WONT work with various Boot sector and Trojan viruses....

To the OP...GET A NORTON 2012 disc and BOOT from it, it will update its definitions then run a FULL SCAN, then use its POWER ERASER option...

All the best Brett

 

[Brett928S2]

a fresh install of windows will remove a trojan. It is my understand that win32/medfos.BG is not a boot sector virus.

Hi

You are wrong..... and you obviously know more about copying/pasting than viruses...

All the best Brett

 

[nhasian]

If I am incorrect, please educate me. there is no need to be rude.

 

[Brett928S2]

If I am incorrect, please educate me. there is no need to be rude.

Hi

How would you like me to explain over 20 years of removing viruses ?? The longest post in the world history of Forums ?

Just accept that in this case you are wrong, and that comes from someone that removes viruses from Customers machines around 20 times a week on average...

All the best Brett

 

[nhasian]

I was hoping you could link me to some information showing me that the virus we were discussing is actually a boot sector virus or that a format of the hard disk and re installation of windows would not work. All of the research i've done on google shows me that this method would indeed rid a computer of this particular virus. if there is any boot sector viruses other than this one ofcourse they can be eradicated simply by using fdisk /mbr. Either way I can see that we are not going to be able to have a logical discussion. We will just have to agree to disagree.

How would you like me to explain over 20 years of removing viruses ?? The longest post in the world history of Forums?

 

[mikenike]

Have eset and it identifies the trojan but cannot remove. Have used super anti-spyware and malware bytes neither even identifies trojan. Have run eset and malware bytes in safe mode to no avail. Finally, tried system restore to an earlier date, have not yet turned computer on since then. Please HELP!!!!

If you are frustrated with win32/medfos.BG Trojan which is very similar to Win32.Small.EMI.Trj which sneakingly enter to the user computer and damages its entire security. it slow down the PC performance and also leads to issue like system crash and data loss.