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Connected to wifi but no internet

Hi ,

Currently my internet is not working but was fine for the pass few weeks. The problem im having is that the wifi works for Iphone but not my laptop. Im able to connect to my housemate wifi , just now the free wifi that was provided by the owner . Is there any reason why my laptop wifi isnt working for this connection but works for other wifi connection ?
58 answers Last reply
More about connected wifi internet
  1. Do you use MAC address filter?
  2. No i dont think i have mac address filter. The Wifi was fine the day before. and i didnt install anything to my lap top
  3. Do you hide SSID?

    Did you try releasing and renewing your IP with "ipconfig /release" and "ipconfig /renew" and restart the router?

    Also make sure IP is auto assigned by DHCP.
  4. I tried the ipconfig / release before it dosent really work . My IPV4 is still using IP 169.254.xx.xxx but it is fine if i use my iphone or other wifi connection . Problem is my other housemates are able to use the wifi fine except for me. Im not able to get to the router as it is locked.
    Im not sure if i hide my SSID or if my IP is auto assigned by DHCP
  5. Let me make sure I understand the problem.

    Your laptop can connect to your housemate's router, but not the router/AP provided by the property owner. Previously your laptop was able to connect to the owner's router.

    Your iphone can connect to both routers.

    All your roomates can connect to both routers with whatever devices they are using.

    is that right?
  6. Yes, that is correct im the only one who cant connect to the router provided by the propery owner. :(
  7. Ok, I realize you've said your laptop can connect to your housemates router, but just to start at the beginning, can you ping 127.0.0.1?
  8. Im sorry but how do you ping 127.0.0.1?
  9. If you're in win7: start button, type ping 127.0.0.1 in the search box.

    for XP: start button -> run -> type cmd -> at the command prompt, type ping 127.0.0.1
  10. manage to find how to ping. Yeah im able to ping to 127.0.0.1
  11. ok, bring up a command window (cmd in the search box, or start-> run -> cmd for XP) and just type ipconfig.

    Does it say "yes" at the DHCP enabled line?
    On the subnet mask line, is your mask 255.255.255.0?
  12. oops, sorry. ipconfig /all I meant.
  13. the subnetmask is 255.255.0.0 there is no DHCP enabled line in ip config.
  14. ok, do you have an entry in ipconfig /all for default gateway?
  15. ping that if you do.
  16. Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Samsung>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Samsung-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    #3
    Physical Address. . . . . . . . . : B4-74-9F-8F-75-0A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : B4-74-9F-ED-96-1D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::fddd:721e:df39:f2a8%16(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.242.168(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 192.168.10.46
    DHCPv6 IAID . . . . . . . . . . . : 397702303
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-64-E4-1C-E8-11-32-1D-DD-51

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : E8-11-32-5D-9F-EA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::e837:bd9b:4bd5:15d7%13(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.21.215(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 300421426
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-64-E4-1C-E8-11-32-1D-DD-51

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{C28336DA-DE78-4923-B8ED-A023D5BD72B4}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{65438A49-58A3-49D3-8106-B668CBB9DEFA}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{D623FCBC-F30B-4C38-A8DF-43050B58C87A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Samsung>
  17. Oh, are you posting here from your laptop while it's connected to your housemate's router? If so, you'll need to borrow one of their machine's to post so you can do all of this while trying to connect through the owner's router. al the IPconfig stuff won't make a difference if you're doing it through the working connection.
  18. No i disconnect using the owner internet and ipconfig and post it online using my housemate router.
  19. ok, ping 192.168.10.46. that's your default gateway.
  20. Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Samsung>ping 192.168.10.46

    Pinging 192.168.10.46 with 32 bytes of data:
    Reply from 192.168.10.46: bytes=32 time=36ms TTL=255
    Reply from 192.168.10.46: bytes=32 time=165ms TTL=255
    Reply from 192.168.10.46: bytes=32 time=94ms TTL=255
    Reply from 192.168.10.46: bytes=32 time=99ms TTL=255

    Ping statistics for 192.168.10.46:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 36ms, Maximum = 165ms, Average = 98ms
  21. ? why did you post ipconfig again?
  22. ya i edited it already. accidently post the wrong one
  23. hmm, just noticed you don't have an ip lease. Try ipconfig /release, then ipconfig /renew again.
  24. it says no operation can be performed on bluetooth network connection 3 while it has its media disconnected
  25. Ah, right click network icon, open network and sharing center, click manage wireless networks, and make your wifi the default, not your bluetooth.
  26. I'm guessing your roomate's router is really close by...say within 15 feet of your laptop :)
  27. sorry but im not sure how to make it defult as all i get at manage wireless networks is a list of wifi i have connected before. How do i make it default? i tried ot off my blue tooth and all i get from ipconfig /renew is IP configuaration
  28. rt click on bluetooth aand any other connection besides wireless and hit disable.
  29. There is no disable and i dun see any bluetooth at manage wireless network. Im using windows 7 btw.
  30. right click network icon -> open network and sharing center -> click change adapter settings -> right click on any network connections besides wireless -> click disable.
  31. Open network working centre>change network adapter settings

    Right click wireless adapter>properties

    Scroll down list until you see "IPv4"

    Select anything with "automatic" on it.

    In advanced, check DHCP is enabled.

    On your friends laptop, log on to your router, In the wireless LAN config, make sure SSID is not switched off.

    It's not the first time I encounter laptop having trouble connecting to wifi with hidden SSID.
  32. In reply to quilciri : i did that but all i get is windows IP configuration

    In reply to Pyree : All is automatic but it still dosent work and DHCP is enabled
  33. From what I understand, it's not his friend's router he's having trouble connecting to, it's the building owner's. He might have some trouble getting to owner to give him admin privileges on that. NTM, everyone else seems to be able to connect to the owner's router.
  34. So is there anything elsee i can do to solve this problem? Cause i really need that internet as my housemate internet isnt that fast at all :(
  35. Switch off the wifi router and turn it on again.

    Really scraping the bottom of the barrel here.
  36. Problem is i cant do it. Seems like the router is locked or hidden somewhere in the house. Really there is no other way to fix this problem of mine? :(
  37. Post in wireless networking section. Users active over there are much more experience at handling networking problem. Refer this thread in your new thread over there so they don't ask you to repeat doing all the stuff. Sorry, I am currently out of idea. Unless you want to switch off the main clipsal. That will definitely take care of restarting the hidden router bit.
  38. My guess was your laptop may be connecting via bluetooth, and there may be a problem with you 802.11 NIC. I wanted to make sure we were trying to connect with your 802.11 before we tried ipconfig /release, /renew again.
  39. I have turned of my blue tooth already. how do i know if im connecting with 802.11??
  40. If you can see your house mate's wifi, then your laptop is definitely searching for wifi network and wifi is working.

    One thing I forgot to ask. Is your laptop connected to the home router but no internet or is not not connected to home router.
  41. it shows that it is connected but shows a yellow exclamation mark at the bars. The wifi signial is excellent i just cant connect to internet. This is the first day it happen to me.
  42. Manually set laptop IP to 192.168.10.something

    The last lot of number on the IP you can choose as long as it won't conflict with other device on the network.

    Read your ipconfig log. Turns out the laptop IP is not on same subnet as default gateway so internet traffic is not routed through.
  43. Whats that?
  44. A few posts ago, you checked IPv4 is set to auto. This time, you enter you IP and not use IP address automatically assigned.
  45. Still not working


  46. I should point out that there's another thread on this issue.

    Pyree, if you feel like doing so, click to report my post and ask a Mod to combine the two.

    http://www.tomshardware.co.uk/forum/41696-18-connected-wifi-internet


  47. let's try resetting your TCP/IP stack. Open a command window, and type:

    netsh int ip reset reset.log (hit enter)

    netsh winsock reset catalog (hit enter)
  48. Also something I should have already asked, but,

    Right click my computer, click manage, click device manager in the left window, click the expand "+" next to network adapters in the right window.

    Do any of those have a yellow exclamation next to them?
  49. WillChua_90 said:
    Problem is i cant do it. Seems like the router is locked or hidden somewhere in the house. Really there is no other way to fix this problem of mine? :(



    if the router is definatly in the house


    go to the fuse board and turn it off then on again using big red switch


    if its in the house it will shut router down and force it to restart

    (if the circuits are labled, turn off any that say sockets/ring)

    that will force the router to reset by cutting power to it
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