Hello,
Recently, on my nine month old HP Laptop DV7T (Windows 7 Home Permium) I replaced the factory HDD with a Crucial M4 256 gig SSD. I purchased the cloning kit because it included a routine that did the 4K alignment.
After cloning the HDD to the SSD I swapped the drives and the Crucial SSD booted right up and I have had no issues with it working. I immediately created a system image backup of the new SSD on an external HDD.
However, a few days ago I had occasion to want to reload the system image back on to the SSD (due to a corrupted iTunes). When I told Windows to recover from a factory image (and rebooted), I didn't get the usual screen asking me to select a system image, but got a screen saying:
_____________________
Windows has failed to start. A recent hardware of software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language
3. Click "repair your computer."
At the bottom of the screen another message says: The boot selection failed because a required device is inaccessible.
_____________________
HP computers do not come with a copy of the Windows installation disc. So I phoned Crucial thinking there might have been a problem with the cloning software. Crucial told me that the cloning software would make an exact copy of the HDD, and told me it was probably a Windows issue and referred me to Microsoft. Microsoft told me that since the copy of Windows came on the laptop, and that I didn't purchase it directly from them, that I would have to pay for any support -- then they referred me to HP. l called HP and they told me that since the Crucial SSD did not originally come from them, they could not help me.
So here I am with a laptop that operates fine in all other respects, but will not allow me to recover from a system image. It also does not recognize the system repair disc.
More information: I installed a Crucial M4 128 gig SSD on my wife's laptop (using the Crucial cloning software). It too works fine but has the same issue with the system image. So the problem seems to be associated with changing from from hard drives to SSDs.
Can anyone help me with this?
Thank you.
Recently, on my nine month old HP Laptop DV7T (Windows 7 Home Permium) I replaced the factory HDD with a Crucial M4 256 gig SSD. I purchased the cloning kit because it included a routine that did the 4K alignment.
After cloning the HDD to the SSD I swapped the drives and the Crucial SSD booted right up and I have had no issues with it working. I immediately created a system image backup of the new SSD on an external HDD.
However, a few days ago I had occasion to want to reload the system image back on to the SSD (due to a corrupted iTunes). When I told Windows to recover from a factory image (and rebooted), I didn't get the usual screen asking me to select a system image, but got a screen saying:
_____________________
Windows has failed to start. A recent hardware of software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart your computer.
2. Choose your language
3. Click "repair your computer."
At the bottom of the screen another message says: The boot selection failed because a required device is inaccessible.
_____________________
HP computers do not come with a copy of the Windows installation disc. So I phoned Crucial thinking there might have been a problem with the cloning software. Crucial told me that the cloning software would make an exact copy of the HDD, and told me it was probably a Windows issue and referred me to Microsoft. Microsoft told me that since the copy of Windows came on the laptop, and that I didn't purchase it directly from them, that I would have to pay for any support -- then they referred me to HP. l called HP and they told me that since the Crucial SSD did not originally come from them, they could not help me.
So here I am with a laptop that operates fine in all other respects, but will not allow me to recover from a system image. It also does not recognize the system repair disc.
More information: I installed a Crucial M4 128 gig SSD on my wife's laptop (using the Crucial cloning software). It too works fine but has the same issue with the system image. So the problem seems to be associated with changing from from hard drives to SSDs.
Can anyone help me with this?
Thank you.