Samsung er-5100 stuck on pp 0.00 won't ring up.

I have a new business and I just rung up a customer and the register showed PP 0.00, I changed the ink catridge(that's what the manual said). Now the register won't ring up anything. I've unplugged it and it still stuck on PP 0.00. I have a line of people. Please help!
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  1. You'll probably have to get in touch with the register manufacturer's support staff to get the issue taken care of.
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