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HELP! Crash On startup

  • Hard Drives
  • Safe Mode
  • Storage
Last response: in Storage
November 15, 2003 9:34:40 PM

Ok, so about a week ago I turn on my PC and it went to the safe mode screen. I didn't think this was that abnormal because the night before while I was shutting down, the power went out on me so I figured it was complaing about that. So I said startup at the last working configuration and it went to the Xp loading screen... then all of a sudden it flashed the blue error screen and went back to start up to start the process again. I tried all the differant types of safe mode and it still didn't work. So I decided to reformat so I put in my windows disk and went to repair and then typed format C:. It went to the formatting screen but sat there at 0% until it went to an error screen saying that partmgr.exe is not there or corrupt. So then I tried the other way of formatting by trying to reinstall windows. Still didn't work. So I then tried the Western digital Diag and it said I was damaged and it couldn't repair but it came up with a differant error each time. So then I tried deleting my partitions (2) and then tried to format but of course that didn't work. So I am asking you what should I do! I have a 120 GB Western Digital 7500 rpm 2 mb cache. Running Windows XP home. Oh yeah and my HD is still under warantee if worst comes to worst. But I'd rather fix it.

More about : crash startup

November 17, 2003 1:15:46 PM

If the WD diag tool reports errors you'd better believe it!

I don't know what errors the tool reported, but if there are errors associated with physical locations on the disk then the disk is damaged. That means you're sitting on a time-bomb! It may last a couple of months or it may go off now.

So: backup your drive ASAP. And while you continue using it: backup! Check your warranty and return your drive before it expires!