well I've never owned one, but ASUS will probably be the maker of my next laptop as I want to buy one of their whitebooks. I checked out the G1 at bestbuy and it seemed like a very solid machine, and most of the notebook forums I've visited like notebookreview have only good things to say about asus, they are usually considered one of the highest build qualities for laptops.
well I've never owned one, but ASUS will probably be the maker of my next laptop as I want to buy one of their whitebooks. I checked out the G1 at bestbuy and it seemed like a very solid machine, and most of the notebook forums I've visited like notebookreview have only good things to say about asus, they are usually considered one of the highest build qualities for laptops.
I know that they manufacture Apple's laptops...... but I have heard a LOT of bad feelings about ASUSs tech support and warranty from the people over at DailyTech. Whenever anything ASUS comes out, they write for pages about how bad ASUS is.
I just want to know if it is true or not that ASUS has a poor warranty and tech support.
I've had a Asus notebook for a couple years A3J if I remember right (my partner stole it from me ). It's run flawlessly, so I haven't had to try out the warranty. Places like newegg will let you return it if it shows up doa. But tech support is basically a forum, and answers aren't quick in coming. Essentially, I buy another one, but I also am real comfortable trouble shooting my own rigs.
Another one to keep in mind is that it seems Asus is trying real hard to break into and maintain a strong presence in the notebook market... so my experiences a year ago may not even be issues anymore (support may be a bit more robust). I trust Asus more than say HP, but less than Dell.
They are a good value, come in an attractive package (like remotes, decent carry bag, etc.), but aren't the top performers. I do like them though and would still recommend them.
I've had a Asus notebook for a couple years A3J if I remember right (my partner stole it from me ). It's run flawlessly, so I haven't had to try out the warranty. Places like newegg will let you return it if it shows up doa. But tech support is basically a forum, and answers aren't quick in coming. Essentially, I buy another one, but I also am real comfortable trouble shooting my own rigs.
Another one to keep in mind is that it seems Asus is trying real hard to break into and maintain a strong presence in the notebook market... so my experiences a year ago may not even be issues anymore (support may be a bit more robust). I trust Asus more than say HP, but less than Dell.
They are a good value, come in an attractive package (like remotes, decent carry bag, etc.), but aren't the top performers. I do like them though and would still recommend them.
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