Messenger 7/Zonelabs/XP Pro

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regards,
ssg MS-MVP

guestfromhell wrote:

> Anyone come across this before:?
>
> Dell Dimension 2400, running XP Pro SP2, connected using a 3 Mbs cable
> modem. Also in the system tray are:
> Zonelabs Security Suite
> MS Antispyware beta
> Proxamatron
> Pest patrol
> The prob is that MSN Messenger 7 has stopped connecting. You can get
> MSN 4.7 to connect within seconds. but then if you run msn 7, it logs
> 4.7 out but never manages to fully log in itself. It just sits there
> with the icon rotating, and eventually gives up, but with no error
> message or the (messenger is unavailable ) box. AT any point you can
> run MSN 4.7 and its straight in.
>
> Stopping the firewall or Proxamatron makes no difference, but if you
> uninstall Zonealarm and reinstall only the firewall and not the full
> Suite and then reboot it connects, pointing apparantly towards the anti
> virus component of Zonelabs being the culprit.
>
> Now, the bizarre thing is it USED to all work fine together until IE
> was damaged by a spyware toolbar, which was killed by MS Antispy, after
> which the user ran the Repair option on the MSN installer. After that
> point it woudnt connect. Methinks there some other more subtle
> underlying damage here.
>
> Any ideas, anyone ?
>
>