Hello, I have a Maxtor One Touch 4+ 500GB External Hard Drive. I have been running Windows XP with it for years with no problems. I recently upgraded to Windows 7 and the Windows 7 won't even recognise my Maxtor External HD. What's up?
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Check device manager adn see if the USB ports are functional. Do other USB devices show up?
Open "Start" and right click "Computer">manage>disk management and see if the drive shows up there.