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BSOD and crash dumping

Tags:
  • Blue Screen
  • Crash
  • Windows 7
  • Product
Last response: in Windows 7
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August 8, 2012 12:07:40 AM

Basically I upgraded my system a while ago, bought a new intel processor,8gb of ram, and new mb, my gfx is geforce 460gtx, every time I play left for dead on steam, it crashes, it freezes with a loud whirring noise coming from my sepakers, then crash dumps on BSOD, its really starting to piss me off any do not know what it is, I thought maybe it could be faulty PSU, and my computer feels red hot, and I dont have an extracter fan.

This are details from error message, if anyone can help me id be very grateful.

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007C6B028
BCP3: 00000000BE000000
BCP4: 0000000000800400
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080812-31137-01.dmp
C:\Users\Tomfri\AppData\Local\Temp\WER-81089-0.sysdata.xml


More about : bsod crash dumping

August 8, 2012 9:47:55 AM

I have already used afterburner, the highest my temp went on my gfx card was 84C, my PSU is 650w, but cannot remember the make, the only worry is ventilation really, my extracter fan on my case doesnt work, so hot air doesnt really get out, I was thinking of buying a new case with two additional fans, and a new PSU, but I dont want to spend 100 quid if this wont rectify the problem :( 
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Related resources
a b $ Windows 7
August 8, 2012 11:08:55 AM

Did you do a fresh install of windows after you upgraded your system?
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August 8, 2012 11:13:49 AM

Yea I wiped my hd, and put win 7 on, replaced xp yea
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a b $ Windows 7
August 8, 2012 12:06:23 PM

0x124 typically means that some hardware component somewhere seized up.

First question: Do you have anything OC'd?
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August 8, 2012 2:12:52 PM

naaar mate nothing overclocked
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August 8, 2012 2:37:24 PM

Download WhoCrashed HERE and Copy/Paste CONCLUSION.
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August 8, 2012 2:52:04 PM

computer name: TOMFRI-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8555479040 total
VM: 2147352576, free: 1956016128



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Wed 08/08/2012 00:25:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080812-31278-01.dmp
This was probably caused by the following module: Unknown (0xFFFFF80002E7C040)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C2E028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown WHEA_UNCORRECTABLE_ERROR




On Wed 08/08/2012 00:25:46 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: unknown_module_00000000`00000000.sys (Unloaded_Unknown_Module_00000000`00000000+0x124)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C2E028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: unknown_module_00000000`00000000.sys .
Google query: unknown_module_00000000`00000000.sys WHEA_UNCORRECTABLE_ERROR




On Tue 07/08/2012 23:54:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080812-31137-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C6B028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sun 05/08/2012 13:27:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080512-36613-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007762028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 04/08/2012 19:43:00 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080412-32448-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002E93E56, 0xFFFFF8800B332050, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 03/08/2012 19:26:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080312-35131-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002EC9144, 0xFFFFF880076B27E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 03/08/2012 15:23:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080312-34523-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C58028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Wed 01/08/2012 20:27:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080112-29250-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007889028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Mon 30/07/2012 17:10:41 GMT your computer crashed
crash dump file: C:\Windows\Minidump\073012-37892-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12903)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C63028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Mon 30/07/2012 12:27:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\073012-34585-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002E78144, 0xFFFFF880071477E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Thu 26/07/2012 21:51:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072612-21652-01.dmp
This was probably caused by the following module: Unknown (0xFFFFF80002E78040)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C1D028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown WHEA_UNCORRECTABLE_ERROR




On Tue 24/07/2012 14:23:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072412-29421-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002ED2144, 0xFFFFF88009D5B7E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 23/07/2012 22:34:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072312-24554-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002ED8144, 0xFFFFF880077587E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 23/07/2012 22:31:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072312-24975-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70040)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF80002EDA144, 0xFFFFF8800BD3C7E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 23/07/2012 22:27:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072312-23181-01.dmp
This was probably caused by the following module: Unknown (0xFFFFF80002EBC040)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007C30028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown .
Google query: Unknown WHEA_UNCORRECTABLE_ERROR




The following dump files were found but could not be read. These files may be corrupt:
C:\Windows\Minidump\071912-45645-01.dmp
C:\Windows\Minidump\080712-23665-01.dmp
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August 8, 2012 2:52:29 PM

These are the errors, I still bit clueless what to do, any advice?
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August 8, 2012 3:03:49 PM

What are your full system specs, including case and case fans.

It appears to be thermal related. What I would be most concerned with is the hard drive over heating thus equating in file corruption = not good.

You need some fans.
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August 8, 2012 3:08:07 PM

Basically I have Asus mb, one internal 1 tb hd, Geforce 460gtx, 8gb Ram, 3.3 quad core processor, but my extracter fan doesnt work on my case, so only cooling is the cpu fan, and power supply is 650w
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August 8, 2012 3:24:10 PM

Download HWmonitor HERE.

Take a screenshot and post here.

You are going to kill your system without adequate cooling. The CPU heatsink/Fan and PSU fan are by no means meant to keep the system cool. Go to Staples, Frys, MicroCenter, BestBuy, etc etc and buy some fans. In the meantime open up the case and put a house fan on it.

What make/model is your case? Maybe I can find some cheap fans for you?

**BTW**

What was the conclusion at the bottom of Whocrashed "Analysis"
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August 8, 2012 3:42:36 PM

How do i post the screenshot on here? I was gonna buy a new case, a mate suggested this one, have a look!

http://www.ebuyer.com/143854-antec-300-three-hundred-ca...

It has two extra fans in it, which would be good, also I was gonna buy a new power supply, as maybe mines faulty? everytime it crashes when I feel top of comp it feels very hot, do you think it could be faulty?

Not sure what make my case is, I bought it ages ago.

This is what WhoCrashed said

On your computer a total of 20 crash dumps have been found. Only 18 could be analyzed. Only 15 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

unknown

unknown_module_00000000`00000000.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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August 8, 2012 4:09:11 PM

The Antec 300 is a good one but I'd get the Illusion as it comes with two 120mm front intake fans.

What are the temps in HWmonitor?

Use "snipping tool" and save and upload to Photobucket and Copy the IMG code and paste here.
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August 8, 2012 4:43:19 PM

Yea this is idle at the minute, im playing poker, so my comp isnt doing anything taxing
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August 8, 2012 5:00:14 PM

50°c at idle for the 2500K isn't a good thing. I would remove the heatsink, remove and re-apply TIM and re-seat the heatsink.

I can only imagine what load temps are like.
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August 8, 2012 5:08:21 PM

TIM is that the paste thing? I do not have any? you think I should buy a new psu and case?
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August 8, 2012 5:32:44 PM

Tomfri2 said:
TIM is that the paste thing? I do not have any? you think I should buy a new psu and case?



The case is a personal preference. Can't make a suggestion on PSU without knowing the make and model.

My main concern at this moment would be getting the temperatures under control. A new case and PSU will not do any good if the rest of the computer is dead. If I were you, I'd be concentrating on fans and re-seating the heatsink...

Yes, TIM is the thermal paste. It can be found at Staples, Frys, MicroCenter, BestBuy, etc etc... (you get the point)
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August 8, 2012 5:46:18 PM

No but that is my point, the new cases has two extra fans, which will obviously be better for cooling, also can i buy thermal paste from ebuyer, and is it easy to apply?
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August 8, 2012 6:09:33 PM

Tomfri2 said:
No but that is my point, the new cases has two extra fans, which will obviously be better for cooling, also can i buy thermal paste from ebuyer, and is it easy to apply?


Are you in the UK?

As far the application of TIM? There are tons of "how to" videos on Youtube.
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August 8, 2012 6:30:14 PM

Yea im in uk yea, Im sure ill be able to find a video to show me, but what u think of case, if i buy a new case with two extra fans, its gonna sort cooling out? also my current PSU only has one 4 pin power connecter, and my mb has a slot for two, should this be causing problems?
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August 8, 2012 6:36:40 PM

Tomfri2 said:
Yea im in uk yea, Im sure ill be able to find a video to show me, but what u think of case, if i buy a new case with two extra fans, its gonna sort cooling out? also my current PSU only has one 4 pin power connecter, and my mb has a slot for two, should this be causing problems?


The Antec is a good start.

What is your budget?

I'm not really familiar with the best places to purchase computer parts and accessories in the UK but perhaps I can find you some help.
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August 8, 2012 6:46:07 PM

dont particularly have a budget, but for psu, and case I wanna spend around about 100 quid really, I just spend 350 on upgrade, so dollars wise, about 150 dollars
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August 8, 2012 7:35:10 PM

Cheers mate, I appreciate you taking time to help a randomer like me, Im gonna prolly buy em tonight, and they should come next week, im gonna bookmark this page, and once arrived ill message you again if you dont mind mate?
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August 8, 2012 7:55:39 PM

Tomfri2 said:
Cheers mate, I appreciate you taking time to help a randomer like me, Im gonna prolly buy em tonight, and they should come next week, im gonna bookmark this page, and once arrived ill message you again if you dont mind mate?


That's fine mate... Good luck!
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August 15, 2012 3:03:19 PM

Right I have bought new new case and PSU, only one problem is that one of the extractor fans is a molex and nothing in my comp has molex adapter now, so do I just need to buy an adapter with one female, and one male end? I cant really say much bout performance and I havent got full fans working, or have a played a game yet. Also my two fans have three settings, Low, Medium, or high, obv highs better, but what do you reckon???

Also one more thing, Ive just checked my temps, and at the highest temp is

CPUTIN at highest it is 93C is this still bad????

Please reply as I wanna finally sort this!!!
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August 15, 2012 3:50:05 PM

The Antec HCG 620w comes with 6 x molex. Plug the fan into this...or use 4 pin molex to 3/4 pin fan connector and plug into the board.


http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Set the fan to high for now and turn it down later if it's to loud for you.

The CPU tin is too high ord perhaps a bad sensor. clean and reseat the heatsink and make sure it's fully seated and making proper contact with the cpu.
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August 15, 2012 5:14:22 PM

It does come with 6 molex, but my fan is male connector ame as psus so it cannot connect, ive ordered a adapter anyway, cos i cant solve it fan is on high, it isnt too loud at all, what is cpu tin then, could this be reason its shutting down, should i get more thermal paste n apply?
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August 15, 2012 5:27:36 PM



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August 15, 2012 5:37:01 PM

so is that a yes then?I just p;ayed a game for 20 mins, didnt crash, and the highest temp was CPuTIN, most it got was 84C, is that still too high?
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August 15, 2012 5:42:33 PM

Tomfri2 said:
so is that a yes then?I just p;ayed a game for 20 mins, didnt crash, and the highest temp was CPuTIN, most it got was 84C, is that still too high?



What readings do you get in the bios? May be a software bug or bad sensor... what motherboard do you have again?
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August 15, 2012 5:58:20 PM

Antec 620W High Current Gamer PSU this is my new PSU

Asus P8Z68-V LX Socket 1155 Onboard graphics output 8 Channel Audio ATX Motherboard this is my motherboard

Im gonna wait till all fans are running, if it still crashes ill buy paste, if that doesnt work, im stumped mate
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August 15, 2012 6:10:19 PM

Download ASUS AI suite Version 1.02.20 HERE.

See what readings this gives you.
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August 15, 2012 6:49:56 PM

cheers mate, ill wait for fan, ive just played warcraft 3 online for a hour, readings were 89C, I think ill have to get some paste like
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!