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Can't acsess add/remove programs

Last response: in Windows XP
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Anonymous
June 12, 2005 6:53:01 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

When I click on add/remove programs I get a message saying "Windows cannot
access the specified device, path or file. You may not have the appropriate
permissions to access the item." I get the same message when clicking on User
Accounts and several other functions in Control Panel. Any ideas? Thanks.
Anonymous
June 13, 2005 11:53:06 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Keredh,

Open %Systemroot%\System32 folder from Start, Run dialog:

Right-click the mshta.exe file and choose Properties. Note down the
following items:

- File Description
- File Version
- File Size

Post the information here.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroup...

"keredh" <keredh@discussions.microsoft.com> wrote in message
news:E8A4F131-AD44-4144-A40F-D77B5C5FCCE1@microsoft.com...
> When I click on add/remove programs I get a message saying "Windows cannot
> access the specified device, path or file. You may not have the
> appropriate
> permissions to access the item." I get the same message when clicking on
> User
> Accounts and several other functions in Control Panel. Any ideas? Thanks.
Anonymous
June 13, 2005 11:53:07 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Ramesh

File Description: Microsoft (R) HTML Application host
Version: 6.02600.0
Size: 23.5KB

Hope this helps!!

keredh

"Ramesh, MS-MVP" wrote:

> Keredh,
>
> Open %Systemroot%\System32 folder from Start, Run dialog:
>
> Right-click the mshta.exe file and choose Properties. Note down the
> following items:
>
> - File Description
> - File Version
> - File Size
>
> Post the information here.
>
> --
> Ramesh, MS-MVP
> Windows Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
> Windows XP Newsgroup Setup Instructions for Outlook Express:
> http://www.microsoft.com/windowsxp/expertzone/newsgroup...
>
> "keredh" <keredh@discussions.microsoft.com> wrote in message
> news:E8A4F131-AD44-4144-A40F-D77B5C5FCCE1@microsoft.com...
> > When I click on add/remove programs I get a message saying "Windows cannot
> > access the specified device, path or file. You may not have the
> > appropriate
> > permissions to access the item." I get the same message when clicking on
> > User
> > Accounts and several other functions in Control Panel. Any ideas? Thanks.
>
>
Anonymous
June 13, 2005 5:50:58 PM

Archived from groups: microsoft.public.windowsxp.general (More info?)

Keredh,

The file description/size looks ok. Inspect the .hta association settings.
Open Regedit.exe and navigate to:

HKEY_CLASSES_ROOT\.hta
In the right-pane, set the (default) to "htafile"

Navigate to:
HKEY_CLASSES_ROOT\htafile\Shell\Open\Command
In the right-pane, set the (default) to the following, exactly as given
below:

C:\WINDOWS\system32\mshta.exe "%1" %*

Note: To determine if this is a file association problem, call User
Accounts explicitly using mshta.exe command-line. Type in Start, Run
(exactly as given below):

mshta.exe "res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta"

The above examples assume that Windows is installed in C:\. If not, alter
the drive-letter / Paths accordingly.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroup...

"keredh" <keredh@discussions.microsoft.com> wrote in message
news:EA049051-4B37-4031-832D-B0E993F66A7F@microsoft.com...
> Ramesh
>
> File Description: Microsoft (R) HTML Application host
> Version: 6.02600.0
> Size: 23.5KB
>
> Hope this helps!!
>
> keredh
>
> "Ramesh, MS-MVP" wrote:
>
>> Keredh,
>>
>> Open %Systemroot%\System32 folder from Start, Run dialog:
>>
>> Right-click the mshta.exe file and choose Properties. Note down the
>> following items:
>>
>> - File Description
>> - File Version
>> - File Size
>>
>> Post the information here.
>>
>> --
>> Ramesh, MS-MVP
>> Windows Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>>
>> Windows XP Newsgroup Setup Instructions for Outlook Express:
>> http://www.microsoft.com/windowsxp/expertzone/newsgroup...
>>
>> "keredh" <keredh@discussions.microsoft.com> wrote in message
>> news:E8A4F131-AD44-4144-A40F-D77B5C5FCCE1@microsoft.com...
>> > When I click on add/remove programs I get a message saying "Windows
>> > cannot
>> > access the specified device, path or file. You may not have the
>> > appropriate
>> > permissions to access the item." I get the same message when clicking
>> > on
>> > User
>> > Accounts and several other functions in Control Panel. Any ideas?
>> > Thanks.
!