Password issues

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Heres a good one. I used the computer and then turned it off. The my daughter
used it and it asks for "valued Customer" password. We never had one or this
user. Now it won't let me access the computer past this screen. I even tried
Administrator which was the enter key.
Also the BIOS shows all users and administrator and boot up as clear for
passwords.
Can someone tell me how to get past this screen. Even in safe mode it asks
for the password.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

bigfdealhere wrote:
> Heres a good one. I used the computer and then turned it off. The my
> daughter used it and it asks for "valued Customer" password. We never
> had one or this user. Now it won't let me access the computer past
> this screen. I even tried Administrator which was the enter key.
> Also the BIOS shows all users and administrator and boot up as clear
> for passwords.
> Can someone tell me how to get past this screen. Even in safe mode it
> asks for the password.

What retail store did you buy this from?

Anyway...

Hack your password:
http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html

Another:
http://www.thomasmathiesen.com/itak/html/software.html

--
Shenan Stanley
MS-MVP
--

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

I ran into a similar password issue on one computer when my wife disabled the
administrator and solved it by booting in safe mode and using restore to a
date prior to the problem. It worked and reenabled administrator. Just a
thought from an amatuer.

"bigfdealhere" wrote:

> Heres a good one. I used the computer and then turned it off. The my daughter
> used it and it asks for "valued Customer" password. We never had one or this
> user. Now it won't let me access the computer past this screen. I even tried
> Administrator which was the enter key.
> Also the BIOS shows all users and administrator and boot up as clear for
> passwords.
> Can someone tell me how to get past this screen. Even in safe mode it asks
> for the password.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

On Sun, 12 Jun 2005 15:39:02 -0700, bigfdealhere
<bigfdealhere@discussions.microsoft.com> wrote:

>Heres a good one. I used the computer and then turned it off. The my daughter
>used it and it asks for "valued Customer" password. We never had one or this
>user. Now it won't let me access the computer past this screen. I even tried
>Administrator which was the enter key.
>Also the BIOS shows all users and administrator and boot up as clear for
>passwords.
>Can someone tell me how to get past this screen. Even in safe mode it asks
>for the password.

This is not an XP, or any other OS, matter. BIOS passwords come into
play long before the computer begins booting the OS.

You need to talk to whoever sold you the computer and have them fix
it.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

"bigfdealhere" <bigfdealhere@discussions.microsoft.com> wrote in message
news:CD3F37E2-39D0-4812-A9FE-C934E4943EBD@microsoft.com...
> Heres a good one. I used the computer and then turned it off. The my
> daughter
> used it and it asks for "valued Customer" password. We never had one or
> this
> user. Now it won't let me access the computer past this screen. I even
> tried
> Administrator which was the enter key.
> Also the BIOS shows all users and administrator and boot up as clear for
> passwords.
> Can someone tell me how to get past this screen. Even in safe mode it asks
> for the password.


A good one? It doesn't seem so good if its stopping you from using your
machine.

The BIOS wouldn't know who all the users are. It is the at very startup of
the system. Before Windows starts to load. Or any other utilities.

Who did you buy the machine from? Ask them.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

On Sun, 12 Jun 2005 17:51:03 -0700, yahtic
<yahtic@discussions.microsoft.com> wrote:


>"bigfdealhere" wrote:
>
>> Heres a good one. I used the computer and then turned it off. The my daughter
>> used it and it asks for "valued Customer" password. We never had one or this
>> user. Now it won't let me access the computer past this screen. I even tried
>> Administrator which was the enter key.
>> Also the BIOS shows all users and administrator and boot up as clear for
>> passwords.
>> Can someone tell me how to get past this screen. Even in safe mode it asks
>> for the password.

>I ran into a similar password issue on one computer when my wife disabled the
>administrator and solved it by booting in safe mode and using restore to a
>date prior to the problem. It worked and reenabled administrator. Just a
>thought from an amatuer.
>

Your problem is not related in any way to the problem of the OP. You
were having a problem with a Windows password; they are having
problems with a BIOS level password. BIOS passwords come up before
your system even thinks about booting up the Operating System.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

bigfdealhere wrote:
> Heres a good one. I used the computer and then turned it off. The
> my daughter used it and it asks for "valued Customer" password. We
> never had one or this user. Now it won't let me access the computer
> past this screen. I even tried Administrator which was the enter
> key.
> Also the BIOS shows all users and administrator and boot up as
> clear for passwords.
> Can someone tell me how to get past this screen. Even in safe mode
> it asks for the password.

yahtic wrote:
> I ran into a similar password issue on one computer when my wife
> disabled the administrator and solved it by booting in safe mode and
> using restore to a date prior to the problem. It worked and
> reenabled administrator. Just a thought from an amatuer.

NobodyMan wrote:
> Your problem is not related in any way to the problem of the OP. You
> were having a problem with a Windows password; they are having
> problems with a BIOS level password. BIOS passwords come up before
> your system even thinks about booting up the Operating System.

Not so sure the OP is having a BIOS password issue.. Some things that make
me believe they are not..

'... it asks for "valued Customer" password ...'
'... the BIOS shows all users and administrator and boot up as clear for
passwords ...'

'... Even in safe mode it asks for the password ...'

None of those things would be if it was a BIOS password.. Matter of fact,
they would not be able to get to Safe Mode if it was a BIOS password nor
would they be able to get into the BIOS and see that the passwords are
clear..

I think they are havig a Windows password issue - and they need to hack the
administrator password and change the password for other users.

I could be wrong - but even some of the worst post I have seen didn't have
as much detail as this one pointing away from the BIOS and to Windows
password issues. heh.

--
Shenan Stanley
MS-MVP
--

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

On Mon, 13 Jun 2005 20:19:47 -0500, "Shenan Stanley"
<newshelper@gmail.com> wrote:

>bigfdealhere wrote:
>> Heres a good one. I used the computer and then turned it off. The
>> my daughter used it and it asks for "valued Customer" password. We
>> never had one or this user. Now it won't let me access the computer
>> past this screen. I even tried Administrator which was the enter
>> key.
>> Also the BIOS shows all users and administrator and boot up as
>> clear for passwords.
>> Can someone tell me how to get past this screen. Even in safe mode
>> it asks for the password.
>
>yahtic wrote:
>> I ran into a similar password issue on one computer when my wife
>> disabled the administrator and solved it by booting in safe mode and
>> using restore to a date prior to the problem. It worked and
>> reenabled administrator. Just a thought from an amatuer.
>
>NobodyMan wrote:
>> Your problem is not related in any way to the problem of the OP. You
>> were having a problem with a Windows password; they are having
>> problems with a BIOS level password. BIOS passwords come up before
>> your system even thinks about booting up the Operating System.
>
>Not so sure the OP is having a BIOS password issue.. Some things that make
>me believe they are not..
>
>'... it asks for "valued Customer" password ...'
>'... the BIOS shows all users and administrator and boot up as clear for
>passwords ...'
>
>'... Even in safe mode it asks for the password ...'
>
>None of those things would be if it was a BIOS password.. Matter of fact,
>they would not be able to get to Safe Mode if it was a BIOS password nor
>would they be able to get into the BIOS and see that the passwords are
>clear..
>
>I think they are havig a Windows password issue - and they need to hack the
>administrator password and change the password for other users.
>
>I could be wrong - but even some of the worst post I have seen didn't have
>as much detail as this one pointing away from the BIOS and to Windows
>password issues. heh.

To be honest, the OP has no friggin' idea what he/she is talking
about. There are no user accounts to be looked at in BIOS as they are
reporting. There is only a 'system' and 'setup' password, where
system is just accessing the BIOS and setup allows you to actually
change things. Call them what you want, but those are the levels of
BIOS passwords and they aren't listed as "users" in any BIOS.

Further, if they were looking at the User accounts section of Windows,
then they could logon and the problem is moot.

Without an exact description of the problem and all errors along the
way, there is no real help. It just sounds much more like a BIOS
problem to me than an OS problem. Many others over the last couple of
days have thought the same thing.