OK I am far from a computer geek. what I do know is in the afternoon from 1 to 5pm my internet is hit or miss. I need some way to Track it so the cable idiots will believe me. I don't care if it costs$ I want some way to prove it goes down in the afternoon so the cable guys will get off there but and do something.
its an awesome website (free, it tests ping, upload/download, it also records, time/date, and your IP address so you can prove you tested it at home) also, what ISP do you have that wont send a technician??
I've called my ISP (Roger) and complain about speed and the next day I check and I'm getting double my package speeds!