Win 7 won't boot, even in safe mode
Tags:
- Safe Mode
- Boot
- Windows 7
Last response: in Windows 7
Equilibrium31
August 10, 2012 2:31:23 AM
I have a home-built PC that will not boot into Windows. The computer was working fine until one day when I returned from work and found that it would not wake up from sleep mode. With no other option available, I did a hard reset. I was given the prompt to load into windows safe mode since the pc wasn't shut down correctly, but chose the normal load. However, the system stopped at the Starting Windows animated logo. After waiting, I did a hard reset and chose to load into safe mode. However, when at the "Loading System Files" screen, the process gets stuck after "Loaded: \Windows\system32\drivers\CLASSPNP.SYS.
I have searched various forums and have found other users with this or similar problems, but their solutions have not worked for me. So far, this is what I have tried:
- Changing BIOS settings to Fail-Safe Defaults as well as loading back into Optimized Defaults
- Running a memory disc for a memory check: memory test returned no errors.
- Running the boot disc. I could not find my original boot disc, but I tried running off of a Windows 7 Upgrade disc that I had, which I assumed would work the same. However, after choosing to boot off of CDROM with this inserted, there is a gray loading bar with "Windows is loading files...," but after this completes, the system gets hung up on the Starting Windows animated logo
- I have also created a new boot disc from downloading the .iso and putting it onto a DVD rom, but it doesn't even prompt the gray loading bar. Instead, it brings up the same Windows select mode as a result of it not shutting down properly (giving the option for safe mode or normal mode). The system hangs up the same way here as if it were starting from the hard drive.
- I have also removed the battery from the motherboard to reset the bios. This made no change.
- Finally, I have made a visual inspection of all hardware components. Everything is connected and hooked up properly. I cannot find anything amiss.
I have screenshots for any of the screens that I have encountered. If you think this may help, let me know and I can upload them.
My hard disc is a Patriot Torqz 2 64GB SSD and my motherboard is a Gigabyte M68MT-S2. The system is not old (build maybe 6 months ago) and has been running fine up until now.
Thank you very much to anyone who takes the time to read and contribute to this. I know your time is precious and it means a lot to me that you have read this far in effort to help.
I have searched various forums and have found other users with this or similar problems, but their solutions have not worked for me. So far, this is what I have tried:
- Changing BIOS settings to Fail-Safe Defaults as well as loading back into Optimized Defaults
- Running a memory disc for a memory check: memory test returned no errors.
- Running the boot disc. I could not find my original boot disc, but I tried running off of a Windows 7 Upgrade disc that I had, which I assumed would work the same. However, after choosing to boot off of CDROM with this inserted, there is a gray loading bar with "Windows is loading files...," but after this completes, the system gets hung up on the Starting Windows animated logo
- I have also created a new boot disc from downloading the .iso and putting it onto a DVD rom, but it doesn't even prompt the gray loading bar. Instead, it brings up the same Windows select mode as a result of it not shutting down properly (giving the option for safe mode or normal mode). The system hangs up the same way here as if it were starting from the hard drive.
- I have also removed the battery from the motherboard to reset the bios. This made no change.
- Finally, I have made a visual inspection of all hardware components. Everything is connected and hooked up properly. I cannot find anything amiss.
I have screenshots for any of the screens that I have encountered. If you think this may help, let me know and I can upload them.
My hard disc is a Patriot Torqz 2 64GB SSD and my motherboard is a Gigabyte M68MT-S2. The system is not old (build maybe 6 months ago) and has been running fine up until now.
Thank you very much to anyone who takes the time to read and contribute to this. I know your time is precious and it means a lot to me that you have read this far in effort to help.
More about : win boot safe mode
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Reply to Equilibrium31
xtreme5
August 10, 2012 3:09:56 AM
Equilibrium31
August 10, 2012 3:11:32 AM
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azraa
August 10, 2012 3:17:18 AM
Equilibrium31
August 10, 2012 4:21:37 AM
Yea, I created a new bootup disc by downloading the .iso from Microsoft (link: http://answers.microsoft.com/en-us/windows/forum/window...), but that didn't work either.
I guess this may just be a hardware issue. If so, then I'm not sure which piece to replace. The motherboard I guess?
I guess this may just be a hardware issue. If so, then I'm not sure which piece to replace. The motherboard I guess?
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Best solution
xtreme5
August 10, 2012 5:01:04 AM
ttcboy
August 10, 2012 5:28:47 AM
Reset ur bios properly then choose optimized defaults.
Usually, u need to unplug the power cable then leave jumper on the bios reset position for about 10 seconds but some motherboard require you to remove the battery as well.
I just had the same problem with my old comp that i've been running 6years and suddenly can't boot up and stuck at one .sys file in safe mode. It is using window XP though. It was solved by remove battery and reset method.
Usually, u need to unplug the power cable then leave jumper on the bios reset position for about 10 seconds but some motherboard require you to remove the battery as well.
I just had the same problem with my old comp that i've been running 6years and suddenly can't boot up and stuck at one .sys file in safe mode. It is using window XP though. It was solved by remove battery and reset method.
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Equilibrium31
August 10, 2012 10:36:14 PM
Equilibrium31
August 18, 2012 4:16:55 AM
karan4512
January 30, 2013 3:37:00 AM
ernestos
June 1, 2013 3:13:01 AM
I've had same problem twice. My laptop didn't boot, no access to Win7, safe mode, repair mode, nothing. I couldn't even launch Windows install from usb/cd for it freezed again on startup. Definitely had something to do with the hardware and not only HDD because boot disks did nothing. Finally I found a solution, though it was pretty tricky.
SOLUTION:
I had to install OS into another laptop HD. (In case you have to use external usb drive, you might want to try Ubuntu which allows you to do this). When I put this new drive into my original laptop it somehow fixed the whole system at restart. Magic is that the computer suddenly allowed me to boot from cds and usbs again. So I was curious and tried putting back my infected(?) hard disk drive and it still let me do all the boots and repairs and everything. Just did a fresh install of Windows 7 and didn't even lose my files.
SOLUTION:
I had to install OS into another laptop HD. (In case you have to use external usb drive, you might want to try Ubuntu which allows you to do this). When I put this new drive into my original laptop it somehow fixed the whole system at restart. Magic is that the computer suddenly allowed me to boot from cds and usbs again. So I was curious and tried putting back my infected(?) hard disk drive and it still let me do all the boots and repairs and everything. Just did a fresh install of Windows 7 and didn't even lose my files.
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yinandyangofit
August 9, 2013 1:07:53 AM
How about removing the battery and trying to start the computer on power only? That way we can check if the battery is the issue or not.
Restart the computer on power only and quickly after the power button is hit, hit the F8 key and check if it goes into Safe Mode. If it doesn't, we can be sure it is not a power issue.
Restart the computer on power only and quickly after the power button is hit, hit the F8 key and check if it goes into Safe Mode. If it doesn't, we can be sure it is not a power issue.
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brainybrown
September 6, 2013 3:21:19 AM
Equilibrium31 said:
I have a home-built PC that will not boot into Windows. The computer was working fine until one day when I returned from work and found that it would not wake up from sleep mode. With no other option available, I did a hard reset. I was given the prompt to load into windows safe mode since the pc wasn't shut down correctly, but chose the normal load. However, the system stopped at the Starting Windows animated logo. After waiting, I did a hard reset and chose to load into safe mode. However, when at the "Loading System Files" screen, the process gets stuck after "Loaded: \Windows\system32\drivers\CLASSPNP.SYS.I have searched various forums and have found other users with this or similar problems, but their solutions have not worked for me. So far, this is what I have tried:
- Changing BIOS settings to Fail-Safe Defaults as well as loading back into Optimized Defaults
- Running a memory disc for a memory check: memory test returned no errors.
- Running the boot disc. I could not find my original boot disc, but I tried running off of a Windows 7 Upgrade disc that I had, which I assumed would work the same. However, after choosing to boot off of CDROM with this inserted, there is a gray loading bar with "Windows is loading files...," but after this completes, the system gets hung up on the Starting Windows animated logo
- I have also created a new boot disc from downloading the .iso and putting it onto a DVD rom, but it doesn't even prompt the gray loading bar. Instead, it brings up the same Windows select mode as a result of it not shutting down properly (giving the option for safe mode or normal mode). The system hangs up the same way here as if it were starting from the hard drive.
- I have also removed the battery from the motherboard to reset the bios. This made no change.
- Finally, I have made a visual inspection of all hardware components. Everything is connected and hooked up properly. I cannot find anything amiss.
I have screenshots for any of the screens that I have encountered. If you think this may help, let me know and I can upload them.
My hard disc is a Patriot Torqz 2 64GB SSD and my motherboard is a Gigabyte M68MT-S2. The system is not old (build maybe 6 months ago) and has been running fine up until now.
Thank you very much to anyone who takes the time to read and contribute to this. I know your time is precious and it means a lot to me that you have read this far in effort to help.
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brainybrown
September 6, 2013 3:23:55 AM
ritenours86
September 6, 2013 4:10:06 AM
Might want to check your CD drive (only in regards to the inability to reinstall OS). I ran into the issue recently where the PC had a cheap CD drive that couldn't handle the reinstall of the OS. Once I hooked up an external drive, it reinstalled without any problems. Just an idea before you go buy a new HD.
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awimarchello
September 17, 2013 9:15:00 AM
Equilibrium31 said:
I have a home-built PC that will not boot into Windows. The computer was working fine until one day when I returned from work and found that it would not wake up from sleep mode. With no other option available, I did a hard reset. I was given the prompt to load into windows safe mode since the pc wasn't shut down correctly, but chose the normal load. However, the system stopped at the Starting Windows animated logo. After waiting, I did a hard reset and chose to load into safe mode. However, when at the "Loading System Files" screen, the process gets stuck after "Loaded: \Windows\system32\drivers\CLASSPNP.SYS.I have searched various forums and have found other users with this or similar problems, but their solutions have not worked for me. So far, this is what I have tried:
- Changing BIOS settings to Fail-Safe Defaults as well as loading back into Optimized Defaults
- Running a memory disc for a memory check: memory test returned no errors.
- Running the boot disc. I could not find my original boot disc, but I tried running off of a Windows 7 Upgrade disc that I had, which I assumed would work the same. However, after choosing to boot off of CDROM with this inserted, there is a gray loading bar with "Windows is loading files...," but after this completes, the system gets hung up on the Starting Windows animated logo
- I have also created a new boot disc from downloading the .iso and putting it onto a DVD rom, but it doesn't even prompt the gray loading bar. Instead, it brings up the same Windows select mode as a result of it not shutting down properly (giving the option for safe mode or normal mode). The system hangs up the same way here as if it were starting from the hard drive.
- I have also removed the battery from the motherboard to reset the bios. This made no change.
- Finally, I have made a visual inspection of all hardware components. Everything is connected and hooked up properly. I cannot find anything amiss.
I have screenshots for any of the screens that I have encountered. If you think this may help, let me know and I can upload them.
My hard disc is a Patriot Torqz 2 64GB SSD and my motherboard is a Gigabyte M68MT-S2. The system is not old (build maybe 6 months ago) and has been running fine up until now.
Thank you very much to anyone who takes the time to read and contribute to this. I know your time is precious and it means a lot to me that you have read this far in effort to help.
i'm facing the same problem on my laptop Samsung RV413. did you solved this problem? can you share the method to my email awimarchello@yahoo.com .. thanks in advance
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watsonds
September 29, 2013 2:37:29 PM
barrubbalo
October 12, 2013 6:06:45 AM
Wrackage
November 1, 2013 4:05:46 AM
I am encountering the same problem on my desktop PC, but only under certain circumstances.
The computer boots fine in case I unplug it after the prior usage and keep it unplugged for a long time. But if I try to reboot my PC without unplugging it, it doesn't load Windows and the process of Safe Mode loading stops at CLASSPNP.SYS file.
Any advises available, please?
The computer boots fine in case I unplug it after the prior usage and keep it unplugged for a long time. But if I try to reboot my PC without unplugging it, it doesn't load Windows and the process of Safe Mode loading stops at CLASSPNP.SYS file.
Any advises available, please?
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Danie Archer
December 9, 2013 5:44:51 AM
Jarett Sisk
December 11, 2013 8:53:52 AM
i had the same problem. i switched from win 8 to win 7. and ran in safe mode to find that it wouldnt boot past the classpnp.sys file... after some research i found a solution that helped. i started up the bios and switched my video to the vga on the motherboard instead of the vga on my radeon graphics card. it booted up just fine and i found that my graphics card had no driver.. i hope this helps!
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Shmopher
January 6, 2014 3:15:33 PM
Fix that worked for me:
Enter BIOS and go to the settings for your boot HD.
Change the SATA setting from auto to AHCI.
Save and exit BIOS
After restart, you will probably hang again on the starting Windows screen, but the animation will still be working. After a few minutes you should boot into Windows normally with no problems.
Hope this helps.
Enter BIOS and go to the settings for your boot HD.
Change the SATA setting from auto to AHCI.
Save and exit BIOS
After restart, you will probably hang again on the starting Windows screen, but the animation will still be working. After a few minutes you should boot into Windows normally with no problems.
Hope this helps.
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itguy123
January 14, 2014 5:25:23 AM
hi i had the same problem - with hp dv6 - win 7 . tryied ALL - repair, restore, taking away wireless card, restart all safe modes and so on.. it frooze in the initial windowslogo. but then when i took back the graphics card driver to earlier version - standard vga - it worked. I guess the driver disturbed. /It-mecanic
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maxmumbai
March 28, 2014 8:26:40 PM
Equilibrium31 said:
I have a home-built PC that will not boot into Windows. The computer was working fine until one day when I returned from work and found that it would not wake up from sleep mode. With no other option available, I did a hard reset. I was given the prompt to load into windows safe mode since the pc wasn't shut down correctly, but chose the normal load. However, the system stopped at the Starting Windows animated logo. After waiting, I did a hard reset and chose to load into safe mode. However, when at the "Loading System Files" screen, the process gets stuck after "Loaded: \Windows\system32\drivers\CLASSPNP.SYS.I have searched various forums and have found other users with this or similar problems, but their solutions have not worked for me. So far, this is what I have tried:
- Changing BIOS settings to Fail-Safe Defaults as well as loading back into Optimized Defaults
- Running a memory disc for a memory check: memory test returned no errors.
- Running the boot disc. I could not find my original boot disc, but I tried running off of a Windows 7 Upgrade disc that I had, which I assumed would work the same. However, after choosing to boot off of CDROM with this inserted, there is a gray loading bar with "Windows is loading files...," but after this completes, the system gets hung up on the Starting Windows animated logo
- I have also created a new boot disc from downloading the .iso and putting it onto a DVD rom, but it doesn't even prompt the gray loading bar. Instead, it brings up the same Windows select mode as a result of it not shutting down properly (giving the option for safe mode or normal mode). The system hangs up the same way here as if it were starting from the hard drive.
- I have also removed the battery from the motherboard to reset the bios. This made no change.
- Finally, I have made a visual inspection of all hardware components. Everything is connected and hooked up properly. I cannot find anything amiss.
I have screenshots for any of the screens that I have encountered. If you think this may help, let me know and I can upload them.
My hard disc is a Patriot Torqz 2 64GB SSD and my motherboard is a Gigabyte M68MT-S2. The system is not old (build maybe 6 months ago) and has been running fine up until now.
Thank you very much to anyone who takes the time to read and contribute to this. I know your time is precious and it means a lot to me that you have read this far in effort to help.
It happened to my machine and was quite frustrating, I was able to boot up in safe mode sometimes. Eventually the hard disk could not be recognized in bios settings and had to replace it. With the new hard disk, I again started having trouble, so googled and found that windows 7 has built-in auto restart option so whenever we shutdown the system, this autorestart suddenly takes over and results in improper shutdown which harms the disk. You need to disable autorestart option. Check this page "http://support.microsoft.com/kb/2621246" I think this would save many hard disks from crashing. Hope this answer helps.
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bomboom1552
May 1, 2014 5:18:52 PM
Roelfk7
September 23, 2014 9:20:50 AM
After replacing mboard on windows 7 pc will not boot into windows
But I thought id share my experience incase anyone else is looking for a solution to this issue,
1. get a Hirens boot cd
2. boot into the mini xp Provided on Hirens
3.
In the hirens utilities, Find registry tools, and click on FIX hdd controller
It launches a dos window, where you select your target root, and choose repair.
It seems to delete the old driver out of current control set 00 from your registry, and replace it with generic version.
Worked like a charm for me!
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tttonyyy
October 5, 2014 1:26:53 PM
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