Spontaneous Rebooting XP: Error Codes included

Archived from groups: microsoft.public.windowsxp.general (More info?)

Any thoughts as to why an XP Pro SP 2 system would start to reboot itself?
Input appreciated!

My daughter's system started to spontaneously reboot itself every once and a
while recently. I opened the box and used compressed air to blow out any
dust. It was not bad... not in a hot place.
1) We went into Control Panel and turned OFF "Reboot on error".
2) I checked the error codes and application error logs:

=======
Error code 1000008e, parameter1 c0000005, parameter2 8054ae34, parameter3
f74d9844, parameter4 00000000.
At 9:04:53 PM, 6/12/05
---------Note 3 successive app errors on 6/12/05 at 9:04:28

TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
and has been copied to "C:\WINDOWS\Internet Logs\xDBA.tmp". File
"C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
(Event ID 5007
Prev Error same date/time/& ID: TrueVector engine: File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt, restoring from backup
"C:\WINDOWS\Internet Logs\BACKUP.RDB".
First error at that date/time:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been copied to "C:\WINDOWS\Internet Logs\xDB9.tmp". File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
------------------------ Now today at 6:47:49 and 50, 6/14/05 3 similar app
errors:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
has been copied to "C:\WINDOWS\Internet Logs\xDBB.tmp". File
"C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
(first)
---------------
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt,
restoring from backup "C:\WINDOWS\Internet Logs\BACKUP.RDB". (second)
---------------
TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
and has been copied to "C:\WINDOWS\Internet Logs\xDBC.tmp". File
"C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
(third)

(The following 6/14/05 system error occurred at 6:48:22 ; Category: (102),
Type Error Event ID 1003)
======
Error code 100000d0, parameter1 a2305008, parameter2 00000002, parameter3
00000000, parameter4 805493e2.
---------- Also,
At 6/14/05 at 6:38:22 PM Note, 6:47:32 PM Save Dump:
The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d0
(0xa2305008, 0x00000002, 0x00000000, 0x805493e2). A dump was saved in:
C:\WINDOWS\Minidump\Mini061405-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
===========-
6:47:37 PM (6/14/05)
The IMAPI CD-Burning COM Service service entered the stopped state.

This is an event recorded from Service Control Manager.

====================================
=================== configuration =======
WinXP Pro SP2, all latest patches,
Soyo Dragon + (SYK7V)
AMD XP+ 2800
512 Megs Kensington PC3200
Not overclocked.
WD 120 Gb drive.
Sony CDR/W+/-
Iomega Zip 100 IDE internal.

On 5/31/05 I purchased/installed the latest update to Zone Alarm Pro
Security Center. (her subscription had expired 2 days before.)

Archived from groups: microsoft.public.windowsxp.general (More info?)

KWW wrote:

> Any thoughts as to why an XP Pro SP 2 system would start to reboot itself?
> Input appreciated!
>
> My daughter's system started to spontaneously reboot itself every once and a
> while recently. I opened the box and used compressed air to blow out any
> dust. It was not bad... not in a hot place.
> 1) We went into Control Panel and turned OFF "Reboot on error".
> 2) I checked the error codes and application error logs:
>
> =======
> Error code 1000008e, parameter1 c0000005, parameter2 8054ae34, parameter3
> f74d9844, parameter4 00000000.
> At 9:04:53 PM, 6/12/05
> ---------Note 3 successive app errors on 6/12/05 at 9:04:28
>
> TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
> and has been copied to "C:\WINDOWS\Internet Logs\xDBA.tmp". File
> "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
> (Event ID 5007
> Prev Error same date/time/& ID: TrueVector engine: File
> "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt, restoring from backup
> "C:\WINDOWS\Internet Logs\BACKUP.RDB".
> First error at that date/time:
> TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
> has been copied to "C:\WINDOWS\Internet Logs\xDB9.tmp". File
> "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
> ------------------------ Now today at 6:47:49 and 50, 6/14/05 3 similar app
> errors:
> TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and
> has been copied to "C:\WINDOWS\Internet Logs\xDBB.tmp". File
> "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
> (first)
> ---------------
> TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt,
> restoring from backup "C:\WINDOWS\Internet Logs\BACKUP.RDB". (second)
> ---------------
> TrueVector engine: File "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt
> and has been copied to "C:\WINDOWS\Internet Logs\xDBC.tmp". File
> "C:\WINDOWS\Internet Logs\SUKURA.ldb" was corrupt and has been deleted.
> (third)
>
> (The following 6/14/05 system error occurred at 6:48:22 ; Category: (102),
> Type Error Event ID 1003)
> ======
> Error code 100000d0, parameter1 a2305008, parameter2 00000002, parameter3
> 00000000, parameter4 805493e2.
> ---------- Also,
> At 6/14/05 at 6:38:22 PM Note, 6:47:32 PM Save Dump:
> The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d0
> (0xa2305008, 0x00000002, 0x00000000, 0x805493e2). A dump was saved in:
> C:\WINDOWS\Minidump\Mini061405-01.dmp.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> ===========-
> 6:47:37 PM (6/14/05)
> The IMAPI CD-Burning COM Service service entered the stopped state.
>
> This is an event recorded from Service Control Manager.
>
> ====================================
> =================== configuration =======
> WinXP Pro SP2, all latest patches,
> Soyo Dragon + (SYK7V)
> AMD XP+ 2800
> 512 Megs Kensington PC3200
> Not overclocked.
> WD 120 Gb drive.
> Sony CDR/W+/-
> Iomega Zip 100 IDE internal.
>
> On 5/31/05 I purchased/installed the latest update to Zone Alarm Pro
> Security Center. (her subscription had expired 2 days before.)

Also do some hardware diagnostics. Test the RAM with Memtest86+ and the
windows memory diagnostic tool. Let the tests run for a significant
period of time, such as overnight.

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

Test the drive with a utility from the drive manufacturer's web site.
This will create a bootable floppy or CD from which the drive
diagnostics are run.
--
Rock
MS MVP Windows - Shell/User

Archived from groups: microsoft.public.windowsxp.general (More info?)

DaddySchlich wrote:

> "Rock" wrote:
>
>>
>> Also do some hardware diagnostics. Test the RAM with Memtest86+ and
>> the
>> windows memory diagnostic tool. Let the tests run for a significant
>> period of time, such as overnight.
>>
>> Memtest86+
>> http://www.memtest.org/
>>
>> Windows Memory Diagnostic
>> http://oca.microsoft.com/en/windiag.asp
>>
>> Test the drive with a utility from the drive manufacturer's web site.
>> This will create a bootable floppy or CD from which the drive
>> diagnostics are run.
>> --
>> Rock
>> MS MVP Windows - Shell/User
>>
> Rock,
>
> On using memtest 86+, which version should a moderately literate PC
> user employ? I'm afraid I don't know the difference between the
> various
> pre-compiled versions. If I had to guess, I'd use the one that
> mentions the floppy.
>
> Any help? Thanks much.
>
> Daddy Schlich

I'm not Rock, but you want the precompiled Windows binary to make
*either* a bootable floppy or the .iso to make a bootable cd. If you
want to use the latter, you'll need to have third-party burning
software on the machine where you download the file - XP's built-in
burning capability won't do the job. In either case, boot with the
media you made. Once the program has started, you don't need to leave
the floppy or cd with which you booted in the drive. The test will run
immediately. Let the test run for an extended period of time - unless
errors are seen immediately. If you get any errors, replace the RAM.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Archived from groups: microsoft.public.windowsxp.general (More info?)

Thanks very much for your help. I do appreciate it.

Daddy Schlich

"Malke" wrote:

> DaddySchlich wrote:
>
> > "Rock" wrote:
> >
> >>
> >> Also do some hardware diagnostics. Test the RAM with Memtest86+ and
> >> the
> >> windows memory diagnostic tool. Let the tests run for a significant
> >> period of time, such as overnight.
> >>
> >> Memtest86+
> >> http://www.memtest.org/
> >>
> >> Windows Memory Diagnostic
> >> http://oca.microsoft.com/en/windiag.asp
> >>
> >> Test the drive with a utility from the drive manufacturer's web site.
> >> This will create a bootable floppy or CD from which the drive
> >> diagnostics are run.
> >> --
> >> Rock
> >> MS MVP Windows - Shell/User
> >>
> > Rock,
> >
> > On using memtest 86+, which version should a moderately literate PC
> > user employ? I'm afraid I don't know the difference between the
> > various
> > pre-compiled versions. If I had to guess, I'd use the one that
> > mentions the floppy.
> >
> > Any help? Thanks much.
> >
> > Daddy Schlich
>
> I'm not Rock, but you want the precompiled Windows binary to make
> *either* a bootable floppy or the .iso to make a bootable cd. If you
> want to use the latter, you'll need to have third-party burning
> software on the machine where you download the file - XP's built-in
> burning capability won't do the job. In either case, boot with the
> media you made. Once the program has started, you don't need to leave
> the floppy or cd with which you booted in the drive. The test will run
> immediately. Let the test run for an extended period of time - unless
> errors are seen immediately. If you get any errors, replace the RAM.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>