XP remote asisistance

[jt]

Archived from groups: microsoft.public.windowsxp.general (More info?)

After the connection is made it is in screen view only. When the other user
clicks yes to connect nothing happens or after a while we get a message it
was rejected. Also clicking no results in nothing happening.
All firewalls are turned off and they are set up as administrator. Any
solutions?

thanks
JT

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

The remote assistance in the MSN is pretty esay to use have you try that one,
and is not necessary to turn of the firewall only you have to permit the
exceptions and it will work. Try the MSN one.
And the person who needs the assistance is the one that has to send you the
invitations.

MN

"JT" wrote:

> After the connection is made it is in screen view only. When the other user
> clicks yes to connect nothing happens or after a while we get a message it
> was rejected. Also clicking no results in nothing happening.
> All firewalls are turned off and they are set up as administrator. Any
> solutions?
>
> thanks
> JT
>
>
>

 

[jt]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Yes we have tried that as well = with msn we don't even get rejected, it
just sits there!


"Minnesota" <Minnesota@discussions.microsoft.com> wrote in message
news:1A95A550-2138-4E3F-ACC2-8F12929AD275@microsoft.com...
> The remote assistance in the MSN is pretty esay to use have you try that
one,
> and is not necessary to turn of the firewall only you have to permit the
> exceptions and it will work. Try the MSN one.
> And the person who needs the assistance is the one that has to send you
the
> invitations.
>
> MN
>
> "JT" wrote:
>
> > After the connection is made it is in screen view only. When the other
user
> > clicks yes to connect nothing happens or after a while we get a message
it
> > was rejected. Also clicking no results in nothing happening.
> > All firewalls are turned off and they are set up as administrator. Any
> > solutions?
> >
> > thanks
> > JT
> >
> >
> >