Rogue

Distinguished
May 26, 2004
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0
18,510
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hello My friend is having a problem with directx 9c. She bought WOW and
installed it on her laptop, then installed ver 9c so it would play. However
some of the direct 3d stuff was not working. She paid for a program called
Happy uninstall which when registered allowed her to backup to her old
version of Directx on her win XP cd.
We then tried the directx 9 on the game cd again, you click the setup and in
about 2 seconds it pops up saying it is installed. However nothing gets
installed.. it still lists as version 8.
We then connected to the MS website, downloaded the web installer, and the
same thing happened.
We then connected to MS and downloaded a full version of 9c to the desktop
and ran the install from there.
The same thing happens no matter what, you run dxsetup, about 2 secs go by
and it says it is fully installed and ready to run.
Yet when you do dxdiag it clearly shows ver 8 installed, and WoW (World of
Warcraft) will not run with anything but 9c.
Does anyone have a fix for this problem?
 

kelly

Distinguished
Apr 14, 2004
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19,780
Archived from groups: microsoft.public.windowsxp.general (More info?)

she got her money's worth out of happy uninstall anyways...that is weird, try
inserting the windows xp cd in the drive, go to start, run. type in cmd, hit
ok. at the prompt type in cd\ and hit enter. then type in sfc /scannow and
hit enter. the windows system file checker appears and will repair files. try
installing 9c after that.

Good Luck!

"Rogue" wrote:

> Hello My friend is having a problem with directx 9c. She bought WOW and
> installed it on her laptop, then installed ver 9c so it would play. However
> some of the direct 3d stuff was not working. She paid for a program called
> Happy uninstall which when registered allowed her to backup to her old
> version of Directx on her win XP cd.
> We then tried the directx 9 on the game cd again, you click the setup and in
> about 2 seconds it pops up saying it is installed. However nothing gets
> installed.. it still lists as version 8.
> We then connected to the MS website, downloaded the web installer, and the
> same thing happened.
> We then connected to MS and downloaded a full version of 9c to the desktop
> and ran the install from there.
> The same thing happens no matter what, you run dxsetup, about 2 secs go by
> and it says it is fully installed and ready to run.
> Yet when you do dxdiag it clearly shows ver 8 installed, and WoW (World of
> Warcraft) will not run with anything but 9c.
> Does anyone have a fix for this problem?
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

"Rogue" <Rogue@discussions.microsoft.com> wrote in message
news:350955E1-1171-46AA-905E-91EF8F9B8D34@microsoft.com...
> Hello My friend is having a problem with directx 9c. She bought WOW and
> installed it on her laptop, then installed ver 9c so it would play.
> However
> some of the direct 3d stuff was not working. She paid for a program called
> Happy uninstall which when registered allowed her to backup to her old
> version of Directx on her win XP cd.
> We then tried the directx 9 on the game cd again, you click the setup and
> in
> about 2 seconds it pops up saying it is installed. However nothing gets
> installed.. it still lists as version 8.
> We then connected to the MS website, downloaded the web installer, and the
> same thing happened.
> We then connected to MS and downloaded a full version of 9c to the desktop
> and ran the install from there.
> The same thing happens no matter what, you run dxsetup, about 2 secs go by
> and it says it is fully installed and ready to run.
> Yet when you do dxdiag it clearly shows ver 8 installed, and WoW (World of
> Warcraft) will not run with anything but 9c.
> Does anyone have a fix for this problem?
>
>

I don't know what WOW is but does it support the graphics chip that the
laptop has? Some use low featured basic chips, and newer games don't support
those chips- whatever directx is installed.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Besides upgrading to Direct X 9.0c, you would need to upgrade:

Video card drivers
Chipset drivers

so that most of the Direct X feature can work.

However, as for most games, you would need to know if the video card is
compatible/supported by the game itself.

Also, most game publishers do not support their games installed on Laptops,
because of the minimum hardware quality that most laptop manufacturer use.
Also, each laptop (different models) have their own unique hardware
components, so it make it very difficult to test the games on laptops.


"Rogue" <Rogue@discussions.microsoft.com> wrote in message
news:350955E1-1171-46AA-905E-91EF8F9B8D34@microsoft.com...
> Hello My friend is having a problem with directx 9c. She bought WOW and
> installed it on her laptop, then installed ver 9c so it would play.
> However
> some of the direct 3d stuff was not working. She paid for a program called
> Happy uninstall which when registered allowed her to backup to her old
> version of Directx on her win XP cd.
> We then tried the directx 9 on the game cd again, you click the setup and
> in
> about 2 seconds it pops up saying it is installed. However nothing gets
> installed.. it still lists as version 8.
> We then connected to the MS website, downloaded the web installer, and the
> same thing happened.
> We then connected to MS and downloaded a full version of 9c to the desktop
> and ran the install from there.
> The same thing happens no matter what, you run dxsetup, about 2 secs go by
> and it says it is fully installed and ready to run.
> Yet when you do dxdiag it clearly shows ver 8 installed, and WoW (World of
> Warcraft) will not run with anything but 9c.
> Does anyone have a fix for this problem?
>
>