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Program has encountered problem and must close

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  • Windows XP
Last response: in Windows XP
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Anonymous
June 15, 2005 1:49:06 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

I'm running WinXP Home SP2 and just finished getting rid of a bunch of adware
and spyware plus virus with the help of experts on a spyware forumn and my
computer is just about running good again. The problem I am having now is
that if I logon to the internet I get my home page but if I try to click
another webpage I get "IE has encountered a problem and must close". I also
get this when I try to open programs like CWShredder, aboutbuster, etc....
The event viewer gives the following:
Fault application CWShredder.exe
Faulting module MShtml.dll
Fault address 0x0007df7a

Fault appliction Iexplorer.exe
Faulting Module unknown

When I run programs like Word and Excel they all run just great. If anyone
have a clue about this, please advise. Thanks

More about : program encountered problem close

June 15, 2005 2:08:07 AM

Archived from groups: microsoft.public.windowsxp.general (More info?)

give this a shot

1. Boot off the Windows XP CD ROM. at the "Welcome to Setup" screen press
[R] to enter Recovery Console
2. Type the following commands:
(*NOTE* the drive letters and windows directory names may differ)
C:\WINDOWS>cd system32
C:\WINDOWS\SYSTEM32>ren mshtml.dll mshtml.old
C:\WINDOWS\SYSTEM32>expand d:\i386\mshtml.dl_
C:\WINDOWS\SYSTEM32>exit
3. The computer should now restart, let it boot up normally and enter
Windows XP
4. BEFORE OPENING IE6 first click on Start-->Run. Type "regsvr32 mshtml.dll"
(without the quotes) and hit OK

Good Luck, Hope that helps.

"KC_AT" wrote:

> I'm running WinXP Home SP2 and just finished getting rid of a bunch of adware
> and spyware plus virus with the help of experts on a spyware forumn and my
> computer is just about running good again. The problem I am having now is
> that if I logon to the internet I get my home page but if I try to click
> another webpage I get "IE has encountered a problem and must close". I also
> get this when I try to open programs like CWShredder, aboutbuster, etc....
> The event viewer gives the following:
> Fault application CWShredder.exe
> Faulting module MShtml.dll
> Fault address 0x0007df7a
>
> Fault appliction Iexplorer.exe
> Faulting Module unknown
>
> When I run programs like Word and Excel they all run just great. If anyone
> have a clue about this, please advise. Thanks
!