Hi all, I am not sure if this is the correct form to post it or if you guys help with Dells here, but I figured I'd give it a shot. I apologize in advance if this is not ok.
I recently returned home from a weeks absence and now my XPS 630 is completely unstable.
Problem: Boots to windows, works fine for a random period of time (usually 5-10 minutes) and then crashes. When it first started it was blue screening and like an idiot I didn't get any information off of there. Now it just goes completely black and makes a long beep until I manually power it down.
Event log gives me an event ID 41 Kernal Power
Changes I've made since I've been home
1. Reset my router so that I could reconfigure it to be a little more secure.
2. Added a new laptop to the home group (NOT the machine having problems).
3. Installed Itunes.
4. Installed NewsRover.
My first step was to try and system restore back to before the ITUNES. That failed because of a lock up. I then system restored back to when I installed itunes which was successful. The problem persisted. I then just went for a re-installation of Windows 7 (was being impatient). This was successful. Problem still occurs.
I ran a a diagnostics test from the Bios and received this error
Memory Ground Bounce Test:
System Error
Cpu 0; Invalid Opcode exception occured.
At this point the test just stopped.
Any advice of where to go from here? I'm going to try removing it from the homegroup and disconnecting it from the network to see if it is a problem there. Because so far it has only happened while connected and , like i said, the reinstallation of windows 7 went fine.
I recently returned home from a weeks absence and now my XPS 630 is completely unstable.
Problem: Boots to windows, works fine for a random period of time (usually 5-10 minutes) and then crashes. When it first started it was blue screening and like an idiot I didn't get any information off of there. Now it just goes completely black and makes a long beep until I manually power it down.
Event log gives me an event ID 41 Kernal Power
Changes I've made since I've been home
1. Reset my router so that I could reconfigure it to be a little more secure.
2. Added a new laptop to the home group (NOT the machine having problems).
3. Installed Itunes.
4. Installed NewsRover.
My first step was to try and system restore back to before the ITUNES. That failed because of a lock up. I then system restored back to when I installed itunes which was successful. The problem persisted. I then just went for a re-installation of Windows 7 (was being impatient). This was successful. Problem still occurs.
I ran a a diagnostics test from the Bios and received this error
Memory Ground Bounce Test:
System Error
Cpu 0; Invalid Opcode exception occured.
At this point the test just stopped.
Any advice of where to go from here? I'm going to try removing it from the homegroup and disconnecting it from the network to see if it is a problem there. Because so far it has only happened while connected and , like i said, the reinstallation of windows 7 went fine.