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Driver Conflicts (BSOD)

Last response: in Windows 7
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August 12, 2012 6:23:50 PM

Hello. I have been having Stop Errors for about a year now, sometimes once in two weeks, or sometimes five or six a day. They are mostly caused from playing 3D games (Team Fortress 2, Skyrim, Morrowind, Far Cry... etc.) I used to have a ATI 5870 and had the Windows Driver for it. But about a year ago I install A AMD 6950 and got the Windows Driver for that. I noticed that the blue screens happened soon after that. I am just wondering if the 5870's driver is conflicting with my 6950's drivers or if maybe its another driver that's causing it. I do have Bit Defender 2011 installed, which I installed at roughly the same time as my 6950. I will link a picture of the windows driver I want to remove and some mini dump files.


http://www.filedump.net/dumped/untitled1344795164.png



Here are the Minidumps:

http://speedy.sh/p63tc/081012-27409-01.rar

After reading the Minidumps It tells me that either ntoskrnl.exe or hal.dll or ntkrnlpa.exe are causing the problems, but I don't want to messes with them as they handle my ram. The problem is a driver problem and its not an out of date one either, so I'm just curious as to which one it could be. Also it would be nice to know how to remove the 5870's driver aswell as its not a windows update you can simply unistall, I have been trying to get rid of it for months now but don't know how, and yes I do know how to unistall window updates.

More about : driver conflicts bsod

August 12, 2012 6:55:43 PM

I just had another Blue Screen and this is the info after it rebooted.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004427028
BCP3: 00000000B4002000
BCP4: 00000000C0000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\081212-23665-01.dmp
C:\Users\Cox\AppData\Local\Temp\WER-23930-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




Also I did get to read the Blue Screen when it happened and it said something about an unfixable Hardware error.
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a b \ Driver
a b $ Windows 7
August 12, 2012 8:02:48 PM

in control panel under program and functionality check show the update you could remove them from there,but it would also remove all ati driver then restart system and reinstall the latest one
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August 12, 2012 8:16:08 PM

The ATI update wont show up, all the windows updates are, but nothing else.
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August 12, 2012 10:22:53 PM

scout_03 said:
add you os to this and you will get the latest driver for the hd 6950 http://support.amd.com/us/gpudownload/Pages/index.aspx for the ati update you will see it in the cccenter on the desktop


I already have the update for the 6950. I know how to access the window updates and the ATI updates, but if you look at the picture, that specific update I want to remove. I went to control Panel and unistall programs, then I clicked on unistall an update. All of my Adobe and Windows updates are showing up, but not the ATI one. I think its conflicting with my newest update. I am using windows 7 64bit Home Premium.
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a b \ Driver
a b $ Windows 7
August 13, 2012 2:29:10 AM

on the first file dump we could see the ati hd 5800 driver if you did not remove them they should be there so you could uninstall them ,found this for code 124 http://www.sevenforums.com/crash-lockup-debug-how/35349... i would remove all the ati driver restart the system and look if you see that hd 5800 again also the hal.dll is a windows process maybe you gone have to do a windows repair with your disc
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a b \ Driver
a b $ Windows 7
August 13, 2012 2:43:29 AM

what do you have for a power supply. the 6000 series eats more gas than the 5000 series. ( amps )


and if you have the windows disc try doing a repair........... don't hit "R" the first time it shows up keep going like a standard install and it will ask you again to repair......... keeping your stuff ( programs ) intact.
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August 13, 2012 2:57:18 AM

I had a similar problem as you when i reinstalled my GTX 480 driver after trying out an AMD 4550 GPU with drivers. I am not an expert, but could be likely a conflict of registry in windows. Even after i uninstall amd driver, there was some registry left in the system that made some game session crash. So do this if it helps:

Option 1. The slow and clean/fresh way (my method)
Uninstall all your AMD/ATI display drivers. Then use "CCleaner" to clean the registry. After that use the latest "Wise Registry Cleaner" application for deep scan of conflicted or missing registry. Defrag your registry, reboot. Then use the application "Driver Fusion" which removes any drivers left in the system. Restart, use "Driver Fusion" again to see if any AMD drivers are left. Reboot. (You can use CCleaner and Wise Registry Cleaner again to be double sure that all bad registry are fixed). Defrag your hard drive and reinstall the latest known stable AMD GPU drivers.

Option 2. The fast method
Uninstall all your AMD/ATI display drivers. Use the application "Driver Fusion" which removes any drivers left in the system. Restart and reinstall the latest stable AMD GPU drivers.

So far, i haven't had any crashes so far for the past few weeks while playing games.
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a b $ Windows 7
August 13, 2012 12:10:24 PM

0x124 BSOD's typically point to a HW problem. The fact it happened right after you got your GPU kinda makes the GPU suspect...That being said, its possible a driver conflict could cause the problem.
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August 14, 2012 2:45:08 AM

gamerk316 said:
0x124 BSOD's typically point to a HW problem. The fact it happened right after you got your GPU kinda makes the GPU suspect...That being said, its possible a driver conflict could cause the problem.



sorry to ask, but what does HW mean?

And thanks everyone for the help. When I am not busy I will try some if not all of these solutions.
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August 14, 2012 2:56:10 AM

oh also just to add, if its any help, this is my computer in full detail.
------------------------------------------------------------------------------------

CHASSIS: ANTEC TWO HUNDRED V2 GAMING MINI, MICRO or STANDARD ATX CASE, FRONT LOADED 2." HD CADDY

PWR: ANTEC EARTHWATTS 750 WATT PSU 80 PLUS STANDARD

MOBO: ASUS CROSSHAIR IV FORMULA SKT.AM3 AMD 890FX/SB850 3PCI-E 2.0 X16/1PCI-E X4,4D.

CPU: AMD PH-II X6 1090T 3.2GHz 9MB

DDR3 2GB 1333 CL9

Video Card: AMD HD6950 2GB\RADEON

INTEL X25-M SSD 80GB GEN2 OEM 2.5" 9.5MM , MLC, SATA

OPTICAL DRIVE: 24X SATA LIGHT SCRIBE BULK W/VISTA COMPATIBLE SW

HARD DRIVE: SEAGATE 500GB SATA SV Class

O/S: Microsoft Windows 7 Home Premium x64 OEM
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a b \ Driver
a b $ Windows 7
August 14, 2012 3:05:37 PM

quick question......... have you been to Windows Update lately ? if not, go.
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August 14, 2012 6:10:23 PM

Yes I have. I last updated windows 2 days ago.
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a b \ Driver
a b $ Windows 7
August 14, 2012 6:47:13 PM

go into the device manager and uninstall the HD HDMI . make sure the sound in the control panel/sound point to your on board device. reboot, don't let windows reinstall the HDMI sound.
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August 21, 2012 8:27:41 PM

I have been experimenting with a few things. And my computer Blue screens when I play Skyrim for about 15-20 minutes. It blue screens when ever it goes over 56 degrees Celsius in that game. It hasn't blue screened in any other game unless there is programs working in the background. When my computer is under heavy load and reaches 61 it blue screens. Those are the only times it does it. Everything other time is ok. Does this indicate anything with the power supply or the CPU?
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a b \ Driver
a b $ Windows 7
August 21, 2012 9:28:49 PM

sounds like you're not running enough ram.......... does that say 2gigs of ram above ?........... try 4 or 8.......... run them in dual channel mode ( look at the booklet that came with your motherboard )..................... make them all the same even if it means sacrificing the stick you have.
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a b $ Windows 7
August 22, 2012 12:07:54 PM

Again, it looks like a HW problem with the GPU. The BSOD STOP code of 0x124 generally means a HW fault, and since it started after you purchased the new GPU...
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a b \ Driver
a b $ Windows 7
August 22, 2012 11:46:48 PM

what is the model of your tp-link wireless adaptor
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August 30, 2012 2:50:44 AM

My router/ adapter is:

Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller #2
TP-LINK Wireless N Adapter

And I have 4gigs of ram, 2x2GB
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a b $ Windows 7
August 30, 2012 2:55:17 PM

Look, I'm going to say it for the third time: Your GPU is likely faulty.
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September 2, 2012 3:25:27 AM

What are suggesting? If its not installed properly or what?
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a b \ Driver
a b $ Windows 7
September 2, 2012 7:14:02 AM

firmware update for SSD ? how much ram do you actually have ? did you disable the high def audio device from the device manager ?
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October 22, 2012 3:53:32 AM

I unistalled Bit Defender, I don't get Blue Screens anymore now. Problem Solved.
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a b \ Driver
a b $ Windows 7
October 22, 2012 4:57:46 AM

i don't know how that would be the problem ?...
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