Warranty: Does a dead pixel have to be black or white?

VSD

Distinguished
Dec 31, 2007
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My brand new LCD has got a dead pixel (grey, sort of). But apparently manufacteres say that a dead pixel for warranty effects has to be black or white.

Could anyone clarify this?.

Regards
 

RichPLS

Champion
That depends on manufacturer. I bought my first desktop LCD a Dell 2405FPW and thankfully it is perfect.
Several other posters have gotten them with similar results...
with one returning it for a dead pixel and they did...
Contact mftr and inquire, and report back results.