Laptop is not shutting down

Hello, my laptop is not shutting down until press power bottom
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More about laptop shutting down
  1. Could you provide a little more information on how the the problem is occurring? Such as "sits on the shutting down screen and never turns off" or something along those lines.

    I know that many times if my system does not shut down it is because of a service or application that is hanging and windows is not able to shut it down.

    Just give us a little more information and let's see what we can up with.
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