G
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Archived from groups: microsoft.public.windowsxp.general (More info?)
Big problem. Upgraded a bunch of XP Pro/SP2 machines from
Norton AntiVirus (Corporate Edition 9.x) to McAfee AntiVirus
(Corporate Edition 8.0i).
Simple, right?
Nope. Also included in this tale of woe is a little something
called the SymNRT.exe -- which is a removal tool supplied by
Symantec for instances where Windows Add/Remove Programs
cannot remove NAV, and it's ONLY for a specific list of programs:
Norton AntiVirus 2004, 2004 Professional, 2005, 2005 3 user
Norton Internet Security 2004, 2004 Professional, and 2005
Norton Internet Security Anti-Spyware Edition 2005
Norton SystemWorks 2004 and 2005
Norton AntiSpam 2004 and 2005
Norton Personal Firewall 2004 and 2005
Norton Ghost 2003 and 9.0
Norton Password Manager 2004
Yes, the version of NAV we were using was NOT on this list, but a
decision was made to use the SymNRT.exe as it was thought it
would clean out any residual registry entries left behind after
removing NAV via Add/Remove Programs.
Big mistake. Everything seemed fine, until we realized last
Tuesday that Windows Updates weren't happening. This is only
occurring on machines where the SymNRT.exe utility was used.
So now the question is: what does SymNRT.exe actually do???
It might be a shot in the dark, but I'm hoping there's a way
to fix this without having to do a complete re-installation of
XP on many, many machines. The closest we can come to any
sort of understanding of this problem is that BITS isn't
starting and cannot be manually started.
Forgive me for cross-posting this, but I think my summer
vacation is at stake here!!!
PC
--
slightly_geeky
------------------------------------------------------------------------
slightly_geeky's Profile: http://www.iamnotageek.com/member.php?userid=13851
View this thread: http://www.iamnotageek.com/showthread.php?t=1819082371
Big problem. Upgraded a bunch of XP Pro/SP2 machines from
Norton AntiVirus (Corporate Edition 9.x) to McAfee AntiVirus
(Corporate Edition 8.0i).
Simple, right?
Nope. Also included in this tale of woe is a little something
called the SymNRT.exe -- which is a removal tool supplied by
Symantec for instances where Windows Add/Remove Programs
cannot remove NAV, and it's ONLY for a specific list of programs:
Norton AntiVirus 2004, 2004 Professional, 2005, 2005 3 user
Norton Internet Security 2004, 2004 Professional, and 2005
Norton Internet Security Anti-Spyware Edition 2005
Norton SystemWorks 2004 and 2005
Norton AntiSpam 2004 and 2005
Norton Personal Firewall 2004 and 2005
Norton Ghost 2003 and 9.0
Norton Password Manager 2004
Yes, the version of NAV we were using was NOT on this list, but a
decision was made to use the SymNRT.exe as it was thought it
would clean out any residual registry entries left behind after
removing NAV via Add/Remove Programs.
Big mistake. Everything seemed fine, until we realized last
Tuesday that Windows Updates weren't happening. This is only
occurring on machines where the SymNRT.exe utility was used.
So now the question is: what does SymNRT.exe actually do???
It might be a shot in the dark, but I'm hoping there's a way
to fix this without having to do a complete re-installation of
XP on many, many machines. The closest we can come to any
sort of understanding of this problem is that BITS isn't
starting and cannot be manually started.
Forgive me for cross-posting this, but I think my summer
vacation is at stake here!!!
PC
--
slightly_geeky
------------------------------------------------------------------------
slightly_geeky's Profile: http://www.iamnotageek.com/member.php?userid=13851
View this thread: http://www.iamnotageek.com/showthread.php?t=1819082371