"KMODE_EXCEPTION_NOT_HANDLED" IN WIN2000 PRO

enixdq7 · Jun 16, 2002

Hi,dear sirs:
i had a bad problem in the blue screen called
"KMODE_EXCEPTION_NOT_HANDLED" STOP 0X0000001e
(0xc0000005,0x00000000,0x00000000,0x00000000)
and then physical memory dump and dump completely.
i don't know what's up cause my windows shutdown.
and this case appeared several times in one week.
i have installed sp2 and several security patch files but it all didn't work.and i also have another problem called"DRIVER_IRQL_NOT_LESS_OR_EQUAL"STOPxx.....
actually i don't know what' going on or is that a
problem in my DDR-SDRAM.
My set up are:
GIGABYTE-7VRXP-BIOS F4
AMD XP1800+
KINGMAX DDR333 X2=512M
GF4 MX440 FOR ASUS 8170 DDR64M INSTALL LATEST DRIVER(29.42)
MAXTOR 60G 7200RPM
COULD YOU GIVE ME A FAVOR???????????
THANK YOU VERY MUCH

Toejam31 · Jun 16, 2002

You have a problem with an incompatible device driver, or a direct conflict between two hardware devices. See the following link for more information on these types of errors:

<A HREF="http://www.microsoft.com/windows2000/techinfo/reskit/samplechapters/fnhd/fnhd_exe_woti.asp" target="_new">Troubleshooting Stop Messages</A>

You need to stop the memory dumps, and discover the source of the problem.

Right-click My Computer, select Properties, and under Advanced\Startup and Recovery, click the Settings button. Under System Failure, clear the check box for Automatically Restart, and change the Write Debugging Information to none.

Then, right-click My Computer, and select Manage. Under System Tools, open the Event Viewer, and look in the Application and System logs. These logs contain information that you might find very helpful in ascertaining the source of the error. Most error messages are searchable at the <A HREF="http://support.microsoft.com/default.aspx?scid=fh;rid;kbinfo" target="_new">Microsoft Knowledge Base</A>. This includes the STOP message, and the Event ID number.

I'd also check the Device Manager for visible conflicts. Start\Settings\Control Panel\System\Hardware\Device Manager. If a device isn't functional, you might need to upgrade the driver from the manufacturer's website. If this is related to a PCI card, selecting an alternate slot might correct the error.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jun 17, 2002

Hi,dear Toejam31:
i am very very appreciated your supporting so soon...thanks a lot.actually no any hardware device confilct with the other one(i see it from Start\Settings\ControlPanel\System\Hardware\Device Manager
cause there are no any "star marks"in hardware device.)
but the IRQ are occupied in 16.17.18(IRQ16 USB and graphic card occupied,IRQ17.18 USB and other device(sorry for this part i have to check))so i don't know whether the problem is that or not(IRQ).only one PCI slot are occupied(SCSI CARD)of all 5 PCI slots and maybe i will try to move SCSI card to another slot.so you say maybe the problem is"some of the device driver are incompatible",but i can't figure out which device driver are incompatible,can u show me the way to know which device driver are incompatible or do you need some error log infromation that i can replied to u??????
best regards
enixdq7

Toejam31 · Jun 17, 2002

When you open the System log in the Event Viewer, you should see error messages, with a time, date, and source. Right-click on the errors, and select Properties. In this manner you may discover the file that is causing the BSOD.

When the DRIVER_IRQL_NOT_LESS_OR_EQUAL"STOPxx error occurs, it will often list the name of the file at the end of the message that is the source of the conflict.

When you discover the name of the file, you can search for it, right-click the file, select Properties, and see what driver or device it is assigned to. Then you can make the decision on whether to delete it, or start looking for an upgraded file.

I would suggest that you look for upgraded drivers for all your devices, and if you have installed any software since the crashes began, it must also be considered to be suspect.

Without additional information, this is the most I can do to advise you, sir.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jun 18, 2002

Hi,Toejam31:
thanks again for your advice so soon.
one thing i am not sure is whether the error message that you say stored in C:\WINNT\MINIDUMP\XXXXX.DMP or not,cause my win2000 professional is belong to chinese traditional.
so i should right click the XXXXX.DMP and see the property
and see what driver or device it is assigned to(is that ok).
so your advice is upgrade of all my device driver and i will try to.cause my computer is done by DIY of first time so the problem is suddenly happening after i install win2000
with sp2,afterward i tried to update new security patch from
microsoft windows update website but it doesn't work for my problem.and what additional information that i can give it to u,can u tell me about that??
my computer setting inside hardware manager is set to"APCI UNIPROCESSOR PC",is that right??
i will find it....thanks a lot....
best regards enixdq7

Edited by enixdq7 on 06/18/02 06:26 AM.

Toejam31 · Jun 18, 2002

No, that's not exactly what I meant. You won't see anything in the memory dump file that you can use.

You have to right-click the My Computer icon on your desktop, and select Manage from the right-click menu. Then, under System Tools, select the Event Viewer. Listed here are two logs, Application and System. These two logs will almost certainly contain information that is relevant to the Blue Screen and Stop Error Messages. Each of the listings in the Logs can be highlighted and right-clicked, and from the right-click menu, you would again select Properties. This will give you more information on that particular listing.

The memory dump file will do you no good unless you contact Microsoft, and make arrangements to send them the file.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jun 20, 2002

Hi,Toejam31:
thanks a lot,i know what you mean....
cause my computer isn't in my position until this friday nightso i will follow your procedure to get the application and System log file and see which device driver was malfunction if i get any new error meaasge,i will reply to u
best regards.
enixdq7

enixdq7 · Jun 22, 2002

Hi,Toejam31:
i found a stop message about IRQL_NOT_LESS_OR_EQUAL
stop at 0x0000000a(0x0000015a,0x00000002,0x00000000,0x8042e444)
address 8042e444 base at 80400000,datastamp 3ad7ad60-ntoskrnl.exe.
so i search the file store in c:\winnt\system32 and see the property of this file then show:
type:application program file.
description:NT Kernel&System.
file version:5.00.2195.2951.
but i don't see what device driver it assigned to???
can u tell what is the meaning of"ntoskrnl.exe"????
and should i search the file(ntoskrnl.exe)'s latest version????????

Toejam31 · Jun 22, 2002

Because of the two STOP errors, this would be my recommendation for a determination of the source of the problem:

Run a comprehensive test on the memory modules. A good, free program for this purpose is <A HREF="http://www.majorgeeks.com/article.php?sid=1247" target="_new">Memtest86</A>.

If the memory checks out as being okay:

There have been some problems with the onboard Promise RAID controller that is on this mainboard. I would disable this in the BIOS, if possible, and only use IDE 1 and IDE 2 for the hard disks and the optical drives.

If you need to install the driver for the Promise Controller during Windows Setup, follow the instructions on this page:

<A HREF="http://support.microsoft.com/default.aspx?scid=kb;EN-US;q220845" target="_new">Adding Third-Party or Updated Driver During Windows Setup (Q220845)</A>

The Promise driver can be found on this page:

<A HREF="http://www.giga-byte.com/support/d_other.htm#promise276" target="_new">Promise 20276 IDE RAID Driver/Utility & ATA133 Driver</A>

Temporarily disable all Anti-Virus programs from running.
Disable any third-party software that might be loading with Windows at startup. This small, free application is excellent for controlling these programs:

<A HREF="http://mlin.net/StartupCPL.shtml" target="_new">Startup Control Panel</A>.

Update or remove any CD-RW burning software, such as Easy CD Creator.
Temporarily remove all PCI cards and external USB devices from the system, to remove the possibility of an IRQ conflict.

Update the BIOS with the latest <A HREF="http://www.giga-byte.com/support/viakt333.htm#link7vrxp" target="_new">version</A> available at the manufacturer's website, (which is F6.) The easiest way to do this is to place the BIOS file on a floppy disk and use the Flashing Wizard inside the BIOS that is for this purpose. I would also temporarily disable the onboard LAN and the onboard Creative CT5880 sound chip within the BIOS features after this is done. Set the BIOS for the optimized defaults after the flash.

Repair the Win2K installation with the operating system CD. Instructions for this procedure are available on this page:

<A HREF="http://www.microsoft.com/windows2000/techinfo/reskit/samplechapters/fndc/fndc_rec_ztkn.asp" target="_new">Repairing a Windows 2000 Installation</A>

Next, reinstall Service Pack 2, and afterwards, install the latest VIA 4in1 <A HREF="http://www.viaarena.com/?PageID=2" target="_new">drivers</A>. Enable DMA and UDMA modes for the IDE controller channels in the Device Manager.

Install DirectX 8.1 after installing the VIA drivers:

<A HREF="http://microsoft.com/downloads/release.asp?ReleaseID=33687&bNoScript=true" target="_new">DirectX 8.1 Runtime for Windows 2000</A>

I would suggest installing the 28.32 driver for the video card, as there have already been some issues with the 29.42 driver. You'll find several drivers to choose from, both with and without the refresh rate fix on this site:

<A HREF="http://www.guru3d.com/files/" target="_new">Guru3D.com - Detonator Drivers</A>

These drivers are located on the second page.

Reinstall each PCI card, one at a time, and load in the latest driver set for each card as it is detected by Windows. The same applies for any USB devices.

Here is a link to your mainboard manual if you need additional information on the BIOS and the mainboard jumper settings:

<A HREF="http://ftp.gigabyte.com.tw/support/user_pdf/e_7vrxp_1101.pdf" target="_new">Giga-Byte 7VRXP</A>

Keep and eye on the Event Viewer logs during all of this, and if you encounter the BSOD again, take note of what you were doing immediately preceeding the error.

That's how I would handle it.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jul 3, 2002

hi,Toejam31:
i have already followed your trouble shooting procedure,but
something still occur stop error message like before....
and that is what i have already done before
1.run memtset86 and everything on my DDR seems work smothy.
2.i have never opened up the onboard Promise RAID controller before the stop message appeared.....
3.something i was confused about what is third-party device?
4.Temporarily disable all Anti-Virus programs from running but the stop error message still occur.
5.i update my BIOS driver from F4 to F7,it solve the problem
on my memory test in DR.Hardware2002 but other seems doesn't works fine..and the problem stil occur.
6.update the latest via 4-1(4.40v) and nvidia driver(29.42)
and directX8.1.
7.i have alraedy update my win2000 pro from windows update
website.
8.and finally BSOD still appeared like DRIVER_IRQ_NOT_LESS_OR_EQUAL or KMODE_EXCEPTION_NOT_HANDLED.
in my conclusion,i wonder whether problem is my mainboard
or my OS,could u give me more information about how to handle these two stop message,cause they occured very frequently.
bestregards
enix lee

Toejam31 · Jul 3, 2002

Third-party software is something other than Microsoft software. Your Anti-Virus software is an example of third-party software. The term third-party devices wouldn't be applicable, as it's doubtful that there is any hardware in your computer manufactured by Microsoft.

Yes, it's possible that the problem could be due to your mainboard, but there are some other things that you might be willing to try before writing it off as a loss and sending it back.

1.) You never mentioned whether you had installed Service Pack 2 along with the other updates for the operating system. Have you done this?

2.) Did you move the SCSI card to a different slot? Many mainboards do not function well with a card in the first PCI slot, which is the one closest to the video card.

3.) Did you try booting with only one memory module installed on the mainboard in the first memory slot (each one, alternately), and all other internal devices unattached except the hard drive on IDE 1?

4.) After updating the BIOS, did you clear the CMOS, and then set the BIOS settings to the Optimal Configuration? Did you disable unnecessary components, such as the serial ports?

5.) Have you used a program like <A HREF="http://mlin.net/StartupCPL.shtml" target="_new">Startup Control Panel</A> to disable all non-critical, non-Windows files from loading up in the boot?

6.) Do the error messages occur in Safe Mode?

7.) Did you attempt to repair the operating system and load the Promise driver at the beginning of the text setup?

8.) Did you try the 28.32 driver for the video card? Better still, have you tried another video card, period? Some mainboards have issues with GF4 cards, which causes odd BIOS calls, which in turn interferes with the way memory is allocated for the IRQ addresses. This can cause weird conflicts, even with something as dissimilar as a USB device and the video card, and this may not always be visible in the Device Manager ... and it can also be something that manifests itself intermittently. An older video card might solve the problem ... although, Intel boards seem to be more susceptible to this particular issue than VIA boards.

9A.) Have you tried a format of the system partition and a clean installation of the operating system, with all the updates, service packs, and drivers for every device (including the RAID controller and chipset), with nothing in any of the PCI slots at the time?

9B.) Does the same problem occur with another operating system, such as Win98SE? (If you happen to have a copy of this laying around that can be installed instead of Win2K.)

10.) What wattage is your power supply? It is best to have a PSU that is at least 300 Watts for a system like this, and more is better. Dual-fans on the PSU are also recommended for additional cooling. An inadequate PSU could definitely cause a problem like this.

11.) Have you looked in the section of the BIOS that pertains to hardware monitoring and noted the voltages of the 3.3v, 5v, and 12v lines? How about the processor temperature, is it within an acceptable range?

12.) Have you looked through your mainboard manual to see what the suggestions are the best BIOS settings, especially when troubleshooting, such as disabling shadow caching, and setting the memory timing speeds to the safest default settings?

Best advice I can give you for determining the source of a problem: Don't ever assume anything. For instance, you may have not ever "opened up" the Promise Controller, but there is an issue with certain early versions of this mainboard and that controller, even if you didn't physically use it.

If nothing I've mentioned up to this point corrects the problem, I'd take the system to a local tech and have it checked out. If someone like that can't fix it, replacing the mainboard might be the only option. But I'd exhaust all my other resources first.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jul 4, 2002

hi,Toejam31:
thanks for your advice...there are some responses for your question...
1.i installed win2000 pro with CD include service pack2 then
installed nvidia driver(28.32).via 4-1(4.38).mouse and keyboard driver and SCSI driver(DC-315U).MONITOR driver...
afterward i finally update all security patchfile from microsoft windows update website.so that is my whole start up procedure.
2.i have already tried move SCSI card to another slot which
is not near the one closest to the video card,but it seems doesn't work.
3.i have never tried only one DDR-SDRAM located in mainboard
and all other internal devices unattached except the hard drive on IDE 1.cause IDE2 occupied with my CD-ROM,and i wll try it later.
4.After updating the BIOS,i clear the CMOS, and then set the BIOS settings to the Optimal Configuration but onething quite strange i cound't set top performance to enable cause it will interrupt BIOS starup,so i have to disconnected the device on IDE1.2 and set to Optimal configuration ,i don't know what's up cause i can settle top performance in BIOS F4.
5.yes,i have already used start control panel to disable all non-critical, non-Windows files from loading up in the boot.
6.the error message usually occur in normal mode cause i have never tried my OS proceed in safemode before.
7.yes,i attempt to repair win2000 pro in win2000CD and then it will check ntfs file is corrupted or not,i don't know very clearly about load the Promise driver at the beginning of the text setup?
8.i have tried nvidia driver(28.32) before but i only tried
my video card(asus v817o ddr)on mainboard.
9. i tried to format partition c:\ and then delete.create it.
9B.i have tried winme before but the performance is very bad while i ran game cause shut down so i changed to win2000 pro.
10.my PSU is full with 300W and additional 2 fans rotated for the system.
11.cpu temperature is near 49~54degree,and system is neay43
degree.
12.item iam checking now.

Toejam31 · Jul 4, 2002

In response to your answers:

1.) Be sure to install DirectX 8.0a or DirectX 8.1 before adding the video card driver. Then run DXDIAG.EXE from the Start/Run command line after the video card driver is installed. If AGP texturing is disabled under the Display tab, either something is conflicting with the AGP port or the AGP port driver from VIA may need to be installed separately from the VIA 4in1 drivers.

2.) It may be necessary to uninstall the SCSI card from within the Device Manager before moving it to another slot so that Windows can redetect the device when the computer is rebooted. It is a very bad idea for any kind of device to occupy PCI Slot 1 when using an AGP GeForce card. This could have been one of the reasons you experienced bad game performance while running WinME.

3.) Good idea. This will isolate any incompatibilities between the two memory modules, or if one of them has a problem that didn't necessarily show up during testing.

4.) This is very odd. Can you isolate which device on which cable that is keeping the BIOS settings from being set at Optimal? Are all your IDE devices correcly identified in the BIOS?

5.) That takes care of any files loading up at Startup that could be causing the problem.

6.) If the error doesn't occur in Safe Mode then the problem is undoubtedly due to a incompatible driver or an IRQ conflict.

7.) Please refer to an earlier post about how to add the Promise driver during the very first part of the operating installation. The Windows database does not contain the updated driver ... you have to manually install it. The driver should be extracted onto a floppy disk.

8.) If all else fails, it may be necessary to buy a GF3 or GF2 card at a local shop and use this for testing during the installation. If this works, you've found the source of the problem. If not, you can take the card back and get a refund, or use it in a second system. The problems with the GF4 cards and certain mainboard BIOS's is more common than you may realize.

9A.) I take it that a clean installation of the operating system didn't solve the problem?

9B.) I suggested installing another operating system, because it's possible that you have a hardware device and driver that is currently incompatible with Win2K. If the problem doesn't show up in the older OS, then you can make an educated guess that the problem lies in this direction.

10.) 54C translates to 129.2F, which I would consider to be a little hot for that processor. 43C translates to 109.4F, which is also a little high for a system temperature. Did you install the processor yourself? Does the problem continue if the case is opened? (Which should lower the system temperature.)

11.) What were the voltages for the rails in the BIOS? Did you see any that appeared to be low?

12.) Good! <GRIN>

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jul 7, 2002

Hi,Toejam31:
thanks for your supporting.actually i seem to solve the problem about BSOD.firstable i replace the SCSI slot from
PCI4 TO PCI5 but before it didn't work(move PCI3 TO PCI4)
and i follow your procedure to uninstall the SCSI card from within the Device Manager before moving it to another slot
cause the procedure i did before was just removing SCSI card's PCI SLOT not disable SCSI card from device manager
so i am not sure that will trigger it or not.
and the other things i did before i think that was very very
important,i opened the case and use a big fan to blow winds inside my case also trun on the air conditioning inside my room,finally temperature of CPU changed from 52C~45C(system temperature changed from 42C~30C.
OH...that seems very wonderful for my computer.but could u tell me what is normal working temperature for AMD processor?does that a good idea for opening case everytime
cause i am afraid of dust which will cause other strange problem.or maybe i will change a better CPU's fan...
that is my BIOS's voltage:
1.case open current=normal.
2.+5vSB current=+4.940volt.
3.+12v current=+12.220volt.
4.+5v current=+4.97volt.
5.+3.3v current=+3.36volt.
6.vCoreA current=+1.720volt.
cause the BSOD appeared very frequently about 4~5 times perday but now it had already not appeared for about more than 30hours that is best records so i keep monitoring my OS
enixdq7

Edited by enixdq7 on 07/07/02 07:47 AM.

Toejam31 · Jul 7, 2002

I'm glad your problem is solved!

I suspect that moving the SCSI card actually did the trick, but during the entire process, you've discovered that the temperature of the components inside the can be greatly improved by changing your cooling solution. This could have been a contributing factor to the source of the problem.

I would suggest getting a better HSF for the processor and using some Arctic Silver III for the thermal paste. I'd also consider adding some fans for additional cooling inside the case, especially around the area of the hard drive. Adding a more powerful dual-fan PSU will also make a difference to the internal temperature, as power supplies get hot, too ... and that air needs to go somewhere other than the inside of the computer case.

If you are worried about dust, different kinds of filters for cooling fans are available at many online webstores. I prefer aluminum filters, myself, because they last a very long time, are easily washed, and dry quickly with a handheld blow dryer. (Tip: A toilet bowl cleanser works extremely well for cleaning aluminum filters!)

The power supply voltages appear to be okay, but you can do better, IMHO.

There really is no average temperature for an AMD processor ... it's too dependent on the cooling solution that was used. (See this <A HREF="http://ask.amd.com/" target="_new">link</A>, click Processors, and check the column on the right under Top 10 Solutions). However, if I installed a processor of this type and got an average idle temperature that was higher than 45C, I'd be very disappointed. My personal goal would be for between 40-45C as much as possible, no matter what application I was running. My preferred system temperature would be within 10-12F of the ambient temperature of the air entering the case. So if this temperature was, for example, about 21.1C, I'd want the system temperature to range from 26.6-27.7C optimally.

This doesn't mean a computer can't run at a higher temperature ... hey, this happens all the time, and some people never notice because they haven't experienced any kind of problems. But if you find that your system functions better with a more extensive cooling solution, then these are the kind of numbers I would be aiming for. Getting anywhere in this general temperature range would be super.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

enixdq7 · Jul 17, 2002

Hi,Toejam31:
my computer works very well while i change the better cooling fan and PCI slot,everything seems going smooth..
and i have another problem about DDR RAM'S administration.
my DDR RAM is belong kingmax DDR333 256*2=512M,While OS of windows2000 professional accomplished the procedure of start up,the resource of ram just left 400~380M,that seems normal better than windows me(sometimes occupied half resources of all RAM).afterward i open IE6.0 browser and some application program,the DDR ram just left 340~320.after this done,i haven't run any program.and wait about some minutes or one hour,the DDR ram was ran out of immediately by VCACHE and another case is DDR ram is reduced step by step until ram is exhausted.WHY??should i add another 256M ram or higher??or can you tell me some better ram administartion's tool for conducting.if i install 3 DDR256(PC2700) in 3 DIMM slot whether the frequency of working ram chang from 333 reduce to 266??
cause it is heared from the website about the principle of GIGABYTE-7VRXP
best regards
enixdq7

Toejam31 · Jul 17, 2002

Are you getting an actual out-of-memory error?

You might find some helful information here:

<A HREF="http://www.arstechnica.com/tweak/win2k/others/memory-1.html" target="_new">Windows 2000 Memory Subsystem Tweaking</A>

I don't think altering the speed of your memory or FSB in the BIOS will help solve a problem with an application in Windows having a memory leak and using up all your RAM or system resources, (if I am interpreting your post correctly), although the system might be more stable using slower memory timing settings. I also don't think that adding an additional memory module will solve the problem. That might even bring up a whole different set of problems, as many mainboards do not run well with more than two DDR modules when they are unbuffered RAM. You might have to buy completely new memory that is registered to avoid additional problems with more than two modules. No mixing and matching of unbuffered and registered memory.

You might try installing and running a program called <A HREF="http://www.lavasoftusa.com/aaw.html" target="_new">Ad-Aware</A> just in case a unknown program has attached itself to your system that is causing the computer to be unstable. You could also try to repair Internet Explorer if it is damaged by attempting to remove it with the Add/Remove Programs applet in the Control Panel. This brings up a menu that allows the user to initiate a repair. (If the browser files are badly corrupted, this might require a fresh <A HREF="http://www.microsoft.com/windows/ie/downloads/ie6/default.asp?FinishURL=/downloads/release.asp?releaseid=32210&area=top&ordinal=2&redirect=no" target="_new">download</A> of the program.)

I'd also go through the Administrative Tools\Services list, and disable or set to manual any <A HREF="http://www.blkviper.com/WIN2K/servicecfg.htm" target="_new">Services</A> that don't actually need to be running ... this often increases the system performance dramatically.

You can monitor the success or problems with any Services that are altered with the Event Viewer System log.

A program that many people find to be useful in circumstances like this is <A HREF="http://www.outertech.com/" target="_new">Cacheman</A>.

Toejam31

First Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=17935" target="_new">Toejam31's Devastating Dalek Destroyer</A>
Second Rig: <A HREF="http://www.anandtech.com/mysystemrig.html?rigid=15942" target="_new">Toey's Dynamite DDR Duron</A>
__________________________________________________________

"Some push the envelope. Some just lick it. And some can't find the flap."

robertbaer · Mar 5, 2013

I have Win2K Pro, SP5 and the _only_ time i get this verdammdt Kmode error message (no dumps ever seen) is if i put a _blank_ CD / DVD in the player/burner tray - and immediately after a read attempt is made.
Have yet to try to burn a CD/DVD with empty tray and then insert blank disk after complaint.

The http://support.microsoft.com/kb/294728 is NUTS!
I did a FULL Avast! and all passed.
And, except for the OS2srv.exe, NONE of those other files, places, or "services" exist.
Avast! sez ALL four incantations of MSGINA.DLL are safe.
So why should i fiddle with something that is not broke??

"KMODE_EXCEPTION_NOT_HANDLED" IN WIN2000 PRO

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