Dell dj software problems

My name’s Kingsley. I lost the original software for the Dell DJ so I

have downloaded and installed the drivers and applications from

the dell support site instead.

My concern is, it's NOT letting me retrieve songs from the device.

I could transfer songs to the device but NOT from the device.

How stupidiculous is that.

PLEASE HELP!!!

AAAHHHHHHHHHHHHHHHHHH!
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  1. No, thank you. It's not good news unless there's a solution to the software problem.
    Not interested in any solicitations please.
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