Sign in with
Sign up | Sign in
Your question
Closed

DELL SUCKS

Last response: in Computer Brands
Share
March 5, 2006 10:34:57 PM

DELL AND EVERY OTHER PRE BUILT COMPUTER SUCKS
I WANT TO KNOW HOW MANY PEOPLE THINK BUILDING THERE OWN COMPUTER IS SO MUCH BETTER AND LESS COSTLY AND YOU GET WHAT YOU NEED NOT A WHOLE BUNCH OF CRAPY PARTS AND SOFTWARE.
:D 

More about : dell sucks

March 6, 2006 7:25:06 AM

Hmmmm you couldn't be more wrong about Dell, because Dell use intel motherboards, and other well known standard parts and brands in their computers. My guess is that most homebuilders use more crapy parts than Dell. IBM is built by Lenovo and the quality is ok, as long as you don't need to upgrade, the same goes for HP and Fujitsu.

Dell is very cheap, and building a computer yourself matching the quality/price of a Dell computer will give you a hard time.

I build my own computers, not because it's cheaper, but because I like to choose what PC case, motherboard etc. to use, and I don't have that option buying a prebuilt computer.

Did buy a Dell a couple of years ago, and to my big surprise all the parts used was high quality. So thumbs up for Dell :wink: , and if you don't know much about computers the software package was great, my 5 year old kid could reinstall the computer without any problems, thats how easy it was. Only problem was that I didn't like the PC case that much so I moved the parts to another one.

./CrAzY-HoRsE
March 10, 2006 11:02:40 AM

Got to agree with Crazy Horse there, having built my own PC to specific requirements (was at uni so on a budget) was fine and great fun, but when it was time to finally let it go I decided to buy a Dell. The reason? I couldn't build a new system using components that were as good as used in the Dell for the same price, let alone cheaper. They delivered it in a week too. Sure, I would have liked to be able to build another one but I couldn't justify the increased cost just to say I built it myself and didn't "sell out" by buying one from a major company (I was saving to buy a house).
Related resources
March 11, 2006 3:06:42 PM

wow i wonder if you guys are paid to do this and are probably the same people. Dell do not use intel motherboards, they use intel based motherboards. Their motherboards are altered so that they can only fit in a dell case and so that parts are locked in and hard to remove without tools. When I took my processor out of my dell, it was the single hardest computer thing ever, the heatsink on it was basically bolted down. Dell is more expensive per part, as you can build a better equal computer for about 400 dollars less. Please go be paid to say shit elsewhere.
March 14, 2006 7:40:34 AM

I believe they are paid to say some of this crap.

Pre-Built computers always get older and slower faster. Plus its harder to upgrade a pre-built pc, than actually knowing that you can and how much it would cost, and what to get. It may not be too hard, but is still harder than if you have your on PC that you built yourself, and know where you'll be in 3 years. Usually people who buy pre-built pc's just buy another pre-built pc 3 years later anyway, but they are always going to get out of date after like 6 months, even if they do still run, are ok for programs, can have decent frame rates, will still be out of date and be largly behind anyone who built their own. Its not about Intel and AMD... or DELL or Alienware... its just about the hardware timeline... As time goes on, new stuff will always be comming out, and hardware will always eventually be out of date, its just DEPENDS on how long until you are out of date.

It may cost you more to build your own PC only because you can be Pickier on what you want and make it more expensive cause of the High-quality products you want. A pre-built PC can be really cheep cause they usually bundel it with a 15' monitor or printer or scanner to sweeten the deal. But most likely you wont see a ATi or nVidia VGA card on a Pre-built PC costing LESS than to buld your own with the same VGA card.
March 15, 2006 6:01:48 PM

First of all, you should probably get your facts straight. Dell does not make pre built computers. All of their business is built to order which means you can choose which parts go into the system. While Dell does not necessarialy offer top of the line components on all of their lines, they still offer a system built with quality parts. For the average user Dell offers an excellent choice at nearly any given price point.

Personally I decide to build my own computers because I can select the exact components that I want and allow for upgradeability in the future. I also have a Dell and have had it for nearly 4 years and not a single component in the system has failed or given me a problem in that time. Actually I'm not sure why I'm bothering because anyone who posts in all caps is normally just looking to get a rise out of people....
March 15, 2006 6:30:32 PM

There have to be some Dell trolls on this thread. First and foremost, almost all of the components in a Dell are cheap, stripped down or customized low-cost versions of more expensive chipsets and boards. Their PSU's are garbage (try upgrading to a better vid card and watch it choke), their memory is frequently >cas 2.5, the motherboards are almost impossible to upgrade in any meaningful way and you would be lucky if digging into one of their cases didn't take 2 hours just to get past the 3 pounds of plastic that was in front of the motherboard.

A homebuilder can put together a better system for 25% less than a comparable Dell, you just don't get Customer Service based in Bangaldesh and a team of "fixers" whose job is to rush out and replace the failed parts that crap out after 2 weeks of hot use. Sure, you might have to learn the wonders of the RMA process, but you get a system all your own without any of the OEM software that slows down even a brand new $3000 XPS "gamer" (LOL) box from Dell.

"Friends Don't Let Friends Buy Dell" is my motto....the paid Dell trolls can keep swimming upstream for all I care.
March 17, 2006 4:25:41 AM

Quote:
DELL AND EVERY OTHER PRE BUILT COMPUTER SUCKS
I WANT TO KNOW HOW MANY PEOPLE THINK BUILDING THERE OWN COMPUTER IS SO MUCH BETTER AND LESS COSTLY AND YOU GET WHAT YOU NEED NOT A WHOLE BUNCH OF CRAPY PARTS AND SOFTWARE.
:D 


I would definitely have to agree here. Ever since the .com bust in 2000, 2001, the quality of parts from dHell has increasingly declined, Support has declined and customer service does not exist. They sell people things that are not necessary and lie to customers about things they do need, but don't want to sell them due to a lower margin with specific parts.

I would have to say that, yes, if you know how to build your own, which i'm sure most people on here do, then it's definitely better. You don't have to deal with over priced proprietary parts that dHell uses, you don't have to deal with I(ndian)diot tech support and you know the quality of parts you are putting in. You can actually go to the hardware vendor and get the updated driver imediately, instead of waiting 3 months for dHell to adapt the driver to work with their proprietary component.

With that said, if a person is wanting a low end computer for checking email and playing solitaire, then yes, dHell or HP would be great for them. Someone wanting a high end system is going to be spending a ton of money for tech support and other unnecessary crap, plus, have tons of crap software on the computer like the google desktop, aohell, and other "trial" version software. You build your own, you don't get that crap, sure, you can reinstall, but only if you remembered to order the disks with the system, another downfall of dell. For those who want a middle of the road system, it's a coin toss. prices will be compareable. It just depends on if you really want to deal with a corporation to handle your support needs.

Don't get caught up in "It's a dHell." that has no meaning anymore, other than to say, what the f*** are you thinking, it's a dHell, run for your life.
March 18, 2006 10:51:54 PM

I'll start by saying that I do not like Dell, and I build custom computers and repair all kinds for a living. Now, for the rest. What snobs some of you are. Computers are tools, at least they are for the vast majority of people. Would you buy a $30 hammer if a $10 would do the job? If somebody wants to send emails and surf the net, which is what many people do with their computer, what do they need to build a computer for, or shell out lots of bucks? Gamers and other computer geeks tend to forget this, and totally rail against Dell, Gateway, etc. Most in these threads believes anyone who uses value memory, or anything but an Asus, Epox, of DFI board is a loser. What a load of ... I agree if your a big gamer or into some other things like video editing, CAD/CAM, etc., you need a decently powered computer, and the higher up in price one goes with companies like Dell, the more one gets ripped off, and a custom is the best way to go. But for $500 or $600 for a complete system including monitor, I'd like to see any of you put together what Dell does for that amount. You cannot, I've tried. They aren't the best, but they likely are about the best you'll get for the money. When people come to my shop and want a low cost computer, I do try an educate them about computers. But if they only have so much to spend, I don't even bother and just send them to the internet to check out Dell, Gateway, HP, etc. I do concede that Dell's power supplies are generally garbage, and most computers from the big companies are not very upgradeable, but they do have their place for a lot of folks with limited funds.
March 18, 2006 11:56:55 PM

well nobody has paid me yet to say anything pro-Dell, however if you want to pm me i will give you my paypal addy :D 

seriously, i have a business and have purchased all Dell systems since about 1992. for my purposes, stability, reliability, drivers, and support if i need it, they are just perfect. if a change is made to one box it can be rolled out to all with no problems. heck, 2 years from now if my cpu barfs i get a replacement overnighted to me (or installed by a stranger if i wanted).

HOWEVER, just about everything with Dell is proprietary just as it is with HP, IBM, Compaq etc. yes, they are intel based mobo's but they are manufactured for dell and fit only in dell cases, power supplies are great but try to find a bigger one that fits and well... it is stuff like this that make you be careful when buying a Dell that you plan on serious upgrading. it's a pain. it can be done, but geez the simplest of things can be a nightmare and it is not worth the grief most of the time.

i would say these name brand systems are great for business workstations in certain environments. however if you really want a system that can do all of your work AND great gaming, you are probably better off starting from scratch. or buy a Dell with the roomiest case and best PSU and go from there.
May 21, 2006 6:46:43 AM

I suspect you're PC seller (or an associate) trying to boost sale from thier losing business of non-Dell computer.

Hmmm...try harder next time...we not that stupid.
June 22, 2006 9:24:51 PM

I just got rid of my Dell for a computer I built myself and it's much better. My Dell actually wasn't that slow after i got more ram an deleted all the dell crapware but it still sucked , my power supply died twice and after the 2nd time i just bought a better power supply.

Now it's my little brother's problem :twisted:
June 28, 2006 6:51:49 AM

I got to agree that Dell uses quality durable parts, most branded computer are very durable, but u can't upgrage a lot, can't overclock,less space in the case, limited pci slots what i experienced with branded machines. If u want 2 buy a computer 4 ur 6 year old kid or wife dell is good, u know with the onsite service,tech support, manuls bla bla.
June 28, 2006 4:17:58 PM

I have to agree in part with both sides of the arguement. I have a dell laptop that recently got dropped and pretty banged up. The entire case was warped and things were bent that normally shouldn't do that. When I got it home, just for the hell of it, I decided to see if the thing would still boot up. Broken parts and all the thing still powered up and ran, it was a little slower and sucked but it ran. The components as far as I could tell were average but they built the thing like a tank. However I will say that their tech support is terrible. I have spent almost a month now just trying to get them to fix it under the Accidental damage program. I have had different employees and different managers giving me different stories. I FINALLY got a box just to send it in a week ago. I sent it in and called them back yesterday to find out if they had gotten the thing and if they knew how long it would take. I spent over an hour on the phone and was routed to the wrong department three times before I finally got someone who could help me. This has been an ongoing problem with them, I have found that everytime I call their number seems to have changed and they want me to call another number. I then spent the remaining 45 minutes on hold, after being told it would take 2 to 3 minutes twice, to find that the guy only had a number for me to call to get more information.

As far as their hardware goes they do build pretty cheap systems and they aren't too bad, especially since I don't even know of a way to custom build your own laptop. However their tech support is crap, I wouldn't want a wife or kid to have to deal with this kind of BS, which is why I build my own systems. One final note that most will probably agree on is that if you build a high end system yourself you can save money, it's building the average low end that Dell can win at since they buy in bulk/produce their own mobos(I think)
June 29, 2006 1:28:04 PM

But i think their tech support system depends on where u r. i mean mainly it depends of manager , team leader etc. coz some people buy dell 4 customer support they get
June 30, 2006 3:06:11 PM

Yes and no, I understand what you are saying but I've dealth with their tech support on probably 10 different occasions this spring alone and it's all been bad. People buy for the tech support because they think it's still good. When I first got my computer it was amazing, I loved dealing with techs then, they actually knew what they were doing. But then about 2 years ago, shortly after I got my computer they outsourced their tech support, and things went downhill quite quickly.

I will admit it is entirely possible I have very bad luck when calling Dell these days. :evil:  One of my biggest conflicts with them is that I know what I'm doing and I know more than most of their people. It's entirely possible that for an average person that just calls up and follows dells directions that the support isn't so bad. However I've spent an hour on the phone with them to simply have them finaly come to the conclusion I'd had at the beginning.

Another example of their high efficiency these days: my laptop that got damaged is beyond repair apparantly so they are covering it under the replacement portion of accidental damage. This is fine and all, until I find out that it's going to take another two weeks... :roll: First their depot is going to check the system components and tell the main people what I had (last I checked this was in the main peoples computer database...). Next the depot is going to send the broken laptop to ME, not to the main people. Then the people building the new system to replace my old one are going to send me the new one and they want me to send the old one BACK to them...
(btw, I tried to refer to the depot and the main company separatly because I found out recently that they subcontract out for the repair work.)

/end rant
July 23, 2006 5:03:06 PM

I'm not to keen on Dell but they are the only ones that I can get something and make payments with NO interest for 18 months. I have a Inspiron 8500 that is all of 3 years old and the case is falling apart. Out of warranty you guessed. But called to get a better quality one which is Latitude..won't sell to outsiders unless you have tax id number. So did some searching and found Refurbished and scratch an dent ones for way under what they offered me and can get the parts I want from else where to install that doesn't come with it. Like buying bare bones and add what I want for fraction of the price they offered. Like a Latitude they offered me was over $1400 with all the things I wanted. Bought one Refurbished and got almost every on it but 2 things cost me $729. So not to bad. Do hate it when I get someone that doesn't speak English good, just hang up on them and keep calling til I hear someone I can understand.
Just my 2 cents for Dell.
July 25, 2006 5:10:02 PM

As mentioned above, Dell doesn't use quality hardware, and sometimes not even standard hardware (they recently used a standard ATX power connector with swapped pins, so you can't use a standard ATX power supply.)

The reality is that any brand name system is just a bottom-dollar build, with cheap components... and for that matter, it doesn't matter if you buy Dell, Gateway, HP, eMachines, or whatever. Now, if you pay to upgrade, then you are certainly improving things, but often enough, the higher prices systems are a ripoff when it comes to price vs. performance.

Lastly, I hear it all the time: "I bought <insert brand name> because I wanted the support in case something goes wrong." Well, I hate to tell you, but ALL of these companies have crappy support. Their common solution to any software issue is to reformat and reinstall windows. I have had many customers come to me with "broken" systems but they were wise enough NOT to reformat, as it would lose their data. You don't have to reformat to reinstall windows... and more importantly, if you are competent, 90% of the time you don't even need to reinstall windows. Reinstallation is just a cop-out. Granted, from a business perspective, it makes more sense to them... but that's not SERVICE... that's just a restore CD or a Ghost image.

I could go on and on about terrible support from Dell and other companies, but I won't bother. It's a dead horse. A home-built system will certainly outperform it, sometimes for less money, too.

As for the every-day user who just want's email and such, sure, a bottom-line system is plenty for them. Again, it doesn't matter who it comes from, it's still crap. However, just don't get caught up in trying to upgrade it too much.

Heck, with that mentality, most websurfers don't need a CPU faster than 1GHz, or more than 256MB RAM... yet they buy faster and faster machines (mostly because the Dells of the world don't make slower boxes anymore.)
July 25, 2006 7:31:13 PM

Quote:
Hmmmm you couldn't be more wrong about Dell, because Dell use intel motherboards, and other well known standard parts and brands in their computers. My guess is that most homebuilders use more crapy parts than Dell. IBM is built by Lenovo and the quality is ok, as long as you don't need to upgrade, the same goes for HP and Fujitsu.

Dell is very cheap, and building a computer yourself matching the quality/price of a Dell computer will give you a hard time.

I build my own computers, not because it's cheaper, but because I like to choose what PC case, motherboard etc. to use, and I don't have that option buying a prebuilt computer.

Did buy a Dell a couple of years ago, and to my big surprise all the parts used was high quality. So thumbs up for Dell :wink: , and if you don't know much about computers the software package was great, my 5 year old kid could reinstall the computer without any problems, thats how easy it was. Only problem was that I didn't like the PC case that much so I moved the parts to another one.

./CrAzY-HoRsE


LOL seriosly dude I know dell and all the others use crappy cheapa$$ parts in there computer basically they put no name brand board made by asus and the others in there PC's. you only get good parts if you want them. People who build there own computer use parts that are the best of class because they do there own reserch and read reviews. man enjoy you crappy Dell or HP or whatever you own and don't come to us when it takes an hour to boot up.
July 27, 2006 5:49:53 PM

1. DELLS don't suck as much as you would like to think
2. i would never personally use any prebuilt machine (i like to build computers)
July 28, 2006 1:11:03 PM

Everything will be fine for Dell if you are not a crazy gamer. Their computer is okay as long as you dont do overclock. I have no problem with a Dell, but I have problem with their customer service. They didnt even have a phone line to contact their customer service, only online chat. And even though I agree that there are many people contact Dell (since most of them didnt know crap about computers anyways) but having one representative to multitask and reply to like 5 other people is not very polite. Beside, one time when I tried to ask them about the E1700 I want to buy to play some games, a guy just keeps refer to Dell XPS for better gaming. I just want to tell him to shut up, because Im pretty sure it's not XPS can play games better (still suck if you have bad system specs) but it's just way overpriced.

So my point is, Dell needs to start to upgrade its customer service (in fact, I believe Dell is doing that) stop letting the representatives to answer 10 people at once, and BSing us with their stupid suggestion because not everyone is computer illiterate. See Apple? They have sales representative, then they have customer representative. Dell have one guy do both jobs which is lame.
July 28, 2006 1:22:59 PM

Quote:
Hmmmm you couldn't be more wrong about Dell, because Dell use intel motherboards, and other well known standard parts and brands in their computers. My guess is that most homebuilders use more crapy parts than Dell. IBM is built by Lenovo and the quality is ok, as long as you don't need to upgrade, the same goes for HP and Fujitsu.

Dell is very cheap, and building a computer yourself matching the quality/price of a Dell computer will give you a hard time.

I build my own computers, not because it's cheaper, but because I like to choose what PC case, motherboard etc. to use, and I don't have that option buying a prebuilt computer.

Did buy a Dell a couple of years ago, and to my big surprise all the parts used was high quality. So thumbs up for Dell :wink: , and if you don't know much about computers the software package was great, my 5 year old kid could reinstall the computer without any problems, thats how easy it was. Only problem was that I didn't like the PC case that much so I moved the parts to another one.

./CrAzY-HoRsE


LOL seriosly dude I know dell and all the others use crappy cheapa$$ parts in there computer basically they put no name brand board made by asus and the others in there PC's. you only get good parts if you want them. People who build there own computer use parts that are the best of class because they do there own reserch and read reviews. man enjoy you crappy Dell or HP or whatever you own and don't come to us when it takes an hour to boot up.

I want to point out about your brand argument. Actually, 70% computers hardware on this planet built in Asia by ODM manufacturers. So Asus or whatever famous brand, are still built by pretty much same people. Of course they have different factories and technology to build their own products. Dell hardware doesnt have any brand on it doesnt mean it's suck just because it didnt went through the retail and labeling process (which cost you more money). Just go through places like Falcon Northwest or Voodoo PC, and you will see how much more expensive it is compared to Dell.

On the other hand, I do agree that Dell is not an ideal choice if you are a serious gamers, but the thing is, not everyone is.
August 1, 2006 12:04:06 AM

Good Gawd, there is lots of misinformation about Dells on this board.....

1. They mostly have Foxconn (Taiwan) build their mobos to handle Intel CPU and chipset for max compatibility. Their mobos fit only into Dell cases. So what!

2. Their BIOS doesn't allow overclocking. So what!. Overclockers know this and buy something else.

3. The PSUs they use are "ATX standard" since about 2001... though they don't have an on/off power switch. So what! If you care about that, 20 minutes and a hacksaw can remedy.

ALL of the other parts are "off the shelf" items.... CPU, RAM, HDs, Optic Drives, floppy drives, modems, video cards, etc.

It's really difficult to save enough money to make it worthwhile to "build your own" if cost is your measure.

I've had computers for 20 years... and a long time ago I thought, "I'll never own a Dell". Then one time they made me "an offer I couldn't refuse". Since then, I've had 5 Dells. They are perfectly fine medium-high end computers for most folks, though not cutting edge. As for value, they are tough to beat.
August 1, 2006 5:51:09 PM

Quote:
I got to agree that Dell uses quality durable parts, most branded computer are very durable, but u can't upgrage a lot, can't overclock,less space in the case, limited pci slots what i experienced with branded machines. If u want 2 buy a computer 4 ur 6 year old kid or wife dell is good, u know with the onsite service,tech support, manuls bla bla.


Quality parts? Sure, if you're into pyrotechnics.

http://www.gizmodo.com/gadgets/laptops/dell-laptop-expl...
August 10, 2006 6:01:53 PM

This thread is so full of bs. The majoraty of dell systems (bar the higher end stuff and xps) are not designed for overclocking and heavy gaming, thus whats wrong with them? They are designed for people who dont want to build there own system or dont have the knowledge to do so... THEY DONT WANT TO UPGRADE IT. In that respect why the hell would dell try too make the systems upgradable? I addmit making it deliberatly hard to upgrade is a bitch, but hey, the majority of customers dont care!!!

there customer service sucks... nothing i can say about that. :lol: 

I have a dell dimension 1100 which has been upgraded to 1gb ram and has a nu GFX card. Saddly i had to get a pci card as the dell mobo doesnt have a agp or pci-e port. But if you read the description of this pc on dells website it become obvious why not, it is in the "home essentials" section. Home essentials doesnt generally include running oblivion and other such things. :lol: 

If you are in to PC gaming your more likely gonna uderstand the inards of a pc, and thus be capable of building one, fine, go ahead, i envy you with your superior knowledge, Which is why i like dell, they do all the work for me, true at an extra cost, but i have nop allternative. So i like dell. Id prefer custom built, but its not feasable for me. So Dell are for less competenmt computer users, the majoraty of people on this forum wwho dont just post for help will most likely understand computers well (hence the liking of computers and the veiwing of this forum) so its kinda a biased argument with less people to stick up for dell and other pre built pcs.

All i have to say is dell and other prebuiltsa are for leess competent users, so stop slaging them off. :D 
September 14, 2006 5:44:33 PM

not everyone has teh time or patience to spend time researching parts, building the comp, figuring out quirks and so on. ive owned 2 dells now and they have both been great, tho i am hoping to build my next one because i can save a bit of money and it looks like fun. but let me tell u, my current xps has been great and runs everything fine, and its 2 years old

u really only save like $800 by building ur own comp, and to some, including myslef, is worth the tech support (which ive found helpful), the warranty (they replaced a hard drive and video card on site in 3 days (separate times))

and if u look at the xps 700 clocks it keeps up with a home built duo in most aspects. obviously a homebuild (if done correcty) will be faster, but as i said before, not everyone wants to do it

now go and count how many people in the homebuilt section are having problems and cant use their custom built super computer. they are relying on 14 yo's to give them tech support (often biased and wrong) meanwhile dell customers call up tech support and have them help 1-on-1 or have a tech sent to their house next day
September 14, 2006 7:02:56 PM

In regards to home-built, you need to remember that the hardware you purchase does come a warranty as well. My 7900 GT video card had a bad GPU, and I called eVGA, who 2nd day aired my replacement (and also included a free copy of Half Life 2: Episode 1 with it). Most people who build their own systems have enough know-how to troubleshoot issues, so I can't say that I agree with you there.

Also, Dell and other OEM systems come locked, so you can't overclock the system at all. While you can build a system with the exact same specs as a Dell, you initially save a respectable amount of money as you said, but you also have the freedom to do WHATEVER you want with a system you build. I think the money you save, the fun in building a system, the freedom you have with it (and the freedom you have in the hardware you choose) far outweighs having tech support. If you have an issue you can't resolve, use the web. The answers are out there, and you can learn a great deal from your research as well.
September 16, 2006 3:06:32 AM

What he said.
This is my first custom build and it's fun. But to the vast majority of people without the time or technical know how to build a rig, Dell is a reasonable product. Just because some offer dissenting opinions from the original poster doesnt mean they are on Dell's payroll.
I have a Dell 8200 from 2002 that runs just fine even with its Maxtor. I hope my custom lasts that long. Back then, I was very happy with it and it has been trouble free since I got it. The stock PSU is under rated so I was able to use this on a more powerful GPU.
All these companies obviously have a place for MOST people. Believe me, the people on these boards are a minority.
September 16, 2006 3:52:58 PM

I've had a Dell 8400 for 18 months now and it has been working great. It has either a 630 chipset or a 631 (depending on whether I listen to PC wizard or Belarc advisor, who am I to quibble over 25 nanometers). I'm not a gamer so this does everything I want. I did have a problem with spyaxe but a program by Nick I got from spyware warrior fixed that.

But the experience from gateway I had was a 4 year nightmare, so when I wanted a notebook I got one from KillerNotebooks. I got better quality parts than Dell and for less money(gateway isn't a real company anymore). The big thing though was customer service. Mark (KN) guaranteed me any problems would be handled by someone who speaks English I can understand. Can Dell do that? I've learned a lot about computers the last 18 months and 1 thing I know is any U.S. computer company that outsourses their customer service to India totally sucks!

I guess I'm in the middle-sick of huge companys' arrogance ( isn't mikey and stevies feud so exciting feh ) but not savvy enough to build my own, but this is a computer world and I will keep studying. Anyone for Linux?

grog
September 17, 2006 8:43:41 PM

i buy pre built for a cheap comp only, if u want anything higher go for custom builders or build it urself
September 19, 2006 3:54:30 AM

I hate purchasing computers from DELL/Gateway/HP etc...for my own use.

Does not matter how much it costs, it can be a 500 dollar door stopper, or a sever for 9K, they all suck for the money paid.

If it is a cheap computer in the 400-600 range, it might be hard to buil one yourself for cheaper, since the parts and labor probably comes from china, or India. If you get brandname parts in that low cost computer it is because the brandname manuf does not want the parts or is not selling to the public,(except maybe best buy, or any other crap retail store)

If you are interested in purchasing a Dell for 4K you might as well build it yourself, take a look at this spec for a current XPS700computer and the price:
x6800 (2.93GHz)
XP Professional
MEMORY 2GB Dual Channel DDR2 SDRAM at 667MHz - 2 DIMMs
Two 160GB Serial ATA 3Gb/s Hard Drive (10,000RPM) w/DataBurst 16x DVD-ROM Drive + 16x
24 inch UltraSharp™ 2407FPW
GeForce 7950 GX2
Sound Blaster® X-Fi™ XtremeMusic (D), w/Dolby® Digital 5.1
KEYBOARD + MOUSE
1Yr HW Warranty Support

Someone tell me is the above worth: 5,459 :D 
You can build the same computer for about 4,200 with better memory even.
September 19, 2006 4:54:34 PM

something tells me u didnt read a single reply to this thread :roll:
September 19, 2006 5:57:12 PM

Quote:
something tells me u didnt read a single reply to this thread :roll:


I guess not, what did i miss?
September 21, 2006 3:58:52 AM

I've built my own, and do own a Dell and a HP system at home, and will be building a new one this year.

Why? I like building and researching. Researching/planning gives me something else to do at work during a slow time (like now) while I do like learning and building. So why do I own 2 pre-built systems? Because I got them through work. They do a good enough job. Yes, your upgrades are limited. No, you can't overclock. They do work, and both have run reliably since purchase (the HP for 4 years with only a vid card upgrade and an extra HDD) and are great for The Wife(TM)'s gaming, internet usage and on-line poker. My machine (currently a 9 month old Dell with a temporarily upgraded PSU and vidcard which are for the new machine) runs fine, and I get a good run out of Oblivion, X3, what have you. The X600 card it came with would not be so good for the likes of Oblivion, but it did fine with Civ 4, Pirates!, and other games, and it will do The Wife(TM) well as too once I build my new machine this fall.

Look, I can save money building the machine myself, but I don't do this professionally so my time should be a factor. If I spend 30 hours (round figure) researching and 2 hours (wishful thinking) building and cost that (conservatively) at £12/hr that £384 I need to add onto the total cost of the build. The built machines also came with service packages and software packages that should be built into cost for a proper comparison.

So I'm building not to save money, but because I want to and I want a performance machine inside my budget (outside of labor - my cost of my time to myself is £0.00). If I was doing this for pay I'd need to factor in these costs. If I didn't have the time at work for research I wouldn't be building either - my home time is for family life and gaming, not spending loads of time here and elsewhere. Dell can give value to the casual or even performance user who either isn't tech savy and/or values his time.
Anonymous
November 19, 2006 1:31:35 PM

You cant upgrade Dells and easy as you can with a home-built.
November 19, 2006 5:15:41 PM

The only way to get a ok Dell is through the business side.

Home versions are crap, full of junk software and old outdated cheapo parts. Can I please have a featureless BIOS, thanks Dell.

That being said I can always come $500 under with same exact parts.
And my PC has an overclockable mobo, and the newest tech.

No stupid restore disk a real OS CD!

Most business buy Dell for the dumb warrenty. All you gotta do is buy 1 or 2 xtra mobo and etc parts, swap in 30 minutes to fix anything and cost way less.


The only good thing Dell has is the $300 POS they sell that people seem to eat up and buy. This creates lots of repair business for me.

Its hillarious, take a real XP cd, format and install XP bare (not from the crap restore disk)and magically cut RAM usage in half.
December 14, 2006 1:20:20 AM

I have to agree with the people that say Dells are a medium performance system. People say that they crap out quicker than others, but that's because the people who tend to own Dells DO NO UPKEEP ON THEM, on the other hand, people who custom build usually know how to do maintenance. I own several Dells and they are the quietest computers I have, because I open them up once a month and blow them out with a can of air.

Regarding the quality of the parts, the newer Dell PSU's are actually quite high quality in recent years, and my 305w one is happily running under a 315w load. And my Dell in fact does have a Intel mobo. The only Dells that are real POS are the B110s that you aren't supposed to buy anyways.

Also, there is a reason businesses that run 500+ computers go with Dell. At the University of Wisconsin Plasma Physics we used to build all our own systems, but in recent years have switched to Dell because, "they're easier to set up, cheaper, and last just as long if you know what you are doing."
December 20, 2006 1:57:07 PM

Quote:
The only way to get a ok Dell is through the business side.

Home versions are crap, full of junk software and old outdated cheapo parts. Can I please have a featureless BIOS, thanks Dell.

That being said I can always come $500 under with same exact parts.
And my PC has an overclockable mobo, and the newest tech.

No stupid restore disk a real OS CD!

Most business buy Dell for the dumb warrenty. All you gotta do is buy 1 or 2 xtra mobo and etc parts, swap in 30 minutes to fix anything and cost way less.


The only good thing Dell has is the $300 POS they sell that people seem to eat up and buy. This creates lots of repair business for me.

Its hillarious, take a real XP cd, format and install XP bare (not from the crap restore disk)and magically cut RAM usage in half.


PC God is right on.

Bought the wife a Dell cause it was cheap. Found out it was so cheap cause they sold out their hard drive to every Mofo on the planet that wants to advertise.


I will NEVER buy another Dell or pre-made ever again.
December 21, 2006 6:04:21 AM

dell does have there mobo's made for them, look at the XPs mobo its labeled as a dell and has NO options on the I/O panel. also if you look at the benchmarks comparing the latest dell xps (high end) the voodoo's, falcons even cyberpower, the xps and the gateway fx fall WAY behind even with equal components. Besides alot of the 14yo's on here are better tech support than dells support, hell even when i owned dell's i used google for tech support more than dell.
February 13, 2007 1:20:26 PM

I have to agree that Dell computers suck. My main gripe is that they are SLOW. I've been completely underwhelmed by the performance of the many Dell machines I've used. I just returned from my in-laws house and they have a Dell Dimension 4600 with a 2.8Ghz Pentium 4 and it is dang slow. My hand-built Athlon XP 1800+ computer is noticeably snappier! Pathetic!

I think the slow performance mostly comes from all the bloatware, spyware, and crapware that Dell pre-installs and thereby victimizes unsuspecting average consumers. But I think their hardware isn't always stellar either. The hard drive on my in-laws computer makes strange noises and is REALLY SLOW! I didn't know there were drive makers that made drives that crappy.

Personally, I would never buy a Dell or an HP or any other name-brand computer. When people ask me for advice on how to buy a new computer and whether Dell's are good, I'm never sure what to say. For me they are a terrible computer, but for the average person they may be acceptable, I guess.
February 20, 2007 6:12:41 AM

Yeah u guys are crazy dell uses proprietary boards, all there stuff is modified boards etc...

And the claim that u can buy a dell cheaper then building is not true. If you go from the stand point of owning a monitor,keyboard,mouse. Then its cheaper to build your own. If you don't own all that stuff get a dell for your first pc.
March 10, 2007 6:14:59 PM

Have bought quite a few dells in past and built my own as well. There have been times that I have been upset with dell as they skimp on somethings like the power supply - this often leads to no upgrade option. Also, sometimes they dont always give you proper information or enough options with regard to video card selection which can lead to disapointment. With that being said, you cant build a system cheaper than dell.

One interesting option to dell is:

ibuypower.com --- you can select what motherboard you want --- numerous video card options --- etc, and they are priced compititively although more than dell.
May 13, 2007 2:57:31 AM

Quote:
I have to agree that Dell computers suck. My main gripe is that they are SLOW. I've been completely underwhelmed by the performance of the many Dell machines I've used. I just returned from my in-laws house and they have a Dell Dimension 4600 with a 2.8Ghz Pentium 4 and it is dang slow. My hand-built Athlon XP 1800+ computer is noticeably snappier! Pathetic!

The slow performance is usually caused by the USERS in a lot of cases. Dells obviously have crapware installed and I agree it doesn't help performance. But most of the time people end up blaming Dells for being slow, just because the average person who buys one is also likely to be computer illiterate, and therefore not realize that all their free pr0n is loaded with viruses, and those cute screensavers they downloaded last night came bundled with a trojan. It is pretty much impossible that the hardware is causing their computer to run so slow, I mean, just think about it. A Dell Mobo may not be as efficient as a ASUS Striker Extreme, but it isn't going to noticeably slow down the computer. More likely is that they have some virus or Kazaa slowing them down.

My Dell came with a XP Pro disk free of charge, and I just used it to run a clean install with no crapware, and my system is running just as fast as any other 3 Ghz P4 with a gig of RAM and a 7600GT. It also only cost $600 after rebates, and that was a year and a half ago. A similar system custom built on Newegg cost something like $900.
June 8, 2007 10:31:46 AM

I can say that our company (1000 plus employees) has bought hundreds of Dells and I've interfaced with at least a dozen of them (many Optiplex's) over the past year alone and they have been extremely reliable including my three year old office machine. Also of course, we're not in the habit of swapping out motherboards or CPU's but I find the ability to open the case and add PCI cards in which we frequently do for our engineering lab machines to be an extremely quick and easy process, much more so then my expensive at the time home built machine.

I think this is a good review of a Dell machine that covers the pros and cons of a Dell.

http://www.anandtech.com/systems/showdoc.aspx?i=2834
June 15, 2007 10:45:04 PM

While Dell computers are not up to speed with home made rigs, when it came to getting a LCD I chose the Dell 22 inch wide screen with 5 ms.
So Dell don't suck all the way..
July 19, 2007 3:18:05 PM

I have a Dell 5150 dimension. Monitor is really good. Cd-Dvd drives are crap. Will not read Dvd-R. Factory installed programs expire after a short time and can't get rid of them. Any problems I have, I call toll free number and get a guy in India who keeps me on the phone 2 hours without solving the problem. They also tell a bunch of lies, but I must say they are over polite. This is only 1 year old, and I have had a new 3.9 gz cpu installed, 2 dvd burners, which are crap, 2 cooling fans which are so noisy. Buy local and have it built to your specs. My son had a HP built and it is fantastic. Fast, quiet, 2 years old and no problems. I should have listened to him. Try to talk to someone in Texas at Dell. Good luck.
July 19, 2007 4:50:17 PM

Here's what I say: I have built my own computer, kind of recently, only a year ago. I really enjoy building my own computer, and I think that IF I had to buy a laptop, I would go with Dell. I've had my Dell Dimension 3000 for 3 years now WITHOUT a hiccup. Sure, I can bitch about how its case isn't cool looking with lights, but in the end it's almost the same computer as you would build yourself. The only difference would be the case and mobo. One thing I don't like about Dell, though, is that they use proprietary mobos, and if something breaks down, you can't change it with something from the store. I just ordered a laptop from them, and I'm happy about the price. For 1,500, I got a T7500, 8600m GT, 2 GB RAM, 160 GB HD, 2.0 MP camera, Bluetooth and Vista Home Premium for the price. Hell, the card is better than my 7600GT I have in this computer, but that really doesn't matter to me, because I don't game that much anymore.

If somebody asks me on whether to buy a Dell, I tell them different things. If the person is a gamer, I tell them it's better to build their own, or I would even build one for them.

If it's for web surfing and word processing then why would you build your own and go through the hassle? It makes no sense.

Just my 2 cents.
December 5, 2007 1:44:10 PM

I just have to comment. Dell, gateway, and even Alienware are companies aftert one thing, YOUR MONEY. To achive this goal they outsource ther customer service to India, use the cheapest, crapiest, propritary parts on their "cheepie boxes'. Leave the customer to fend for themselves. The ONLY time this is not the case is when when you spen over three grand on a PC and even then its propritary. Theese PC's are good for buisness use ONLY IMHO. Who have on sight tech to correct any problems that may arise.
Though it is true that for the sub $1000.oo market a pre-built may seem like a sweet deal it realy is not. By the time you get your new $600.00 PC home and running you begin to dicover why the PC was so cheap. And may stoore now have a limited return policy or costly re-stocking fees. Also most peple now have owned at least 1 compter and own a monitor, keyboard and mouse anyway. So I could build them a E-mail, M$ word, Solitare PC for the same price.
Everyone I have built a PC for has said the wished they never bought a Pre-made PC. The invasive nature of trial ware, adware is enough to make anyone crazy upset.
One final thought. My brother in law bought a Dell XPS and the Video card blew out in a week (7300 GT), so he had a Dell tech come and install a new upgrade for a replacement: a 7900 GTX. Upon inspection of his PC. Still he had a 7300 GT, he was charged the price for the upgrade he never got and still he has th 7300 GT. Flat out robbery. Someone somewhere has a nice video card anyway.
Think on this you Dell losers. One of theese Peple are going to wisen up. They will take the time to have a PC built or learn to build one. Customers are tired of being swindled out the money they work hard for. It is a matter of time before Building a PC is so much more cost effective that a Pre-Built PC will be the thing of Past. Don't believe me? Ill quote a PC at any Price Range. Just the Box since most PC buyers have the Monitor ect already. I mean come on there is an NVIDIA board out now that is like $150 Bucks with Geforce 7 seris onboard, with audio. Just need a CPU, PSU, HDD, and DVD DRIVE. Most people have those in their old comp anyway. So move it to new PC and BAM!
December 5, 2007 5:54:24 PM

Quote:
Think on this you Dell losers.

My aren't we hateful? The entire time I was reading your post I was waiting for a "Go Mac" rant. Thank god it never came.

There will always be a market for Dell and gateway because there are just too many people out there that just don't have the time, patience or knowledge to put together their own system.

Personally, I have 2 Dell desktops and 2 Dell laptops in my family and have never had an issue with them. Dell support has always been there for us and has always resolved our issues. This was also before my parents trusted me to build my own system without screwing something up.

Would I ever buy another system from Dell or any other OEM? Unless it's a laptop the answer is most likely no. I know the benefits of building my own and will probably do so for myself or my family should they need a system.
!