SanDisk Copy Error -The directory or file cannot be created.

[/b]My son has a 1GB SanDisk Sansa Model M240. Until today, was able to drag and drop MP3's from computer, no problem.

Now we get the error, "Cannot Copy 13 - Jim Morrison - Roadhouse Blues: The directory or file cannot be created." Same error occurs when I try to copy any file. The computer reports that the Removable Drive has 992 MB Capacity, 463 MB used, 528 MB free. 116 files.

What to do? I've searched the internet, and the only thing I found was someone complaining in a review of the unit that they had this problem. No solutions.

Appreciate the help. I will probally just format the thing and start over. But if it happens again, then the answer will be out there for us and others.

Thanks in advance.

go to my computer

right click on your device that is connected

click format (full format)

then click fat 32 full erase (to do this it must be on a windows xp system)

i did this and have had no problems then on

The root folder is the culprit on this one. My advice is to add tracks like so
Artist>>Album>>SONG.mp3

I had the same trouble and was pissed at first till i figured that crap out.

Lausus is right about the root folder issue. My friend just had this problem with her 1GB Creative Zen Nano. We found this thread, and we put files into subfolders and the issue was cleared up immediately.

Off topic I know sorry.

Ah another member with good taste in a avatar photo. Nice choice Boondock Saints awesome flic. I actually remember being the only one who had heard of it after it came out on video and now it has gotten so popular.

Oh and to bigman208 the only suggestion I have is dump Windows Mellinium.

I connected my Sansa mp3 player to my computer with the USB cord, then if I clicked on "My Computer" and then clicked on the Sansa player to open a new window for the player and its contents -

At the top of the window - choose "folder options" and then check the box in the list to allow viewing of hidden files. Now your list of files for the Sansa will include a MUSIC folder. Drag your music files into this folder and you will be able to add the maximum amount.

The files that were just dropped to the device were being copied to the root directory and that had reached capacity - that's why you were getting the error message.

I agree Tom5002 is right!!!! I am using a 2gb sandisk micro sd card with an adapter in my built in card reader on my desk top. Had the same problem. I had tried several time to format with FAT (no 32) which did not work. Tried FAT32 and walla!!! It works now except the total space on card is still 1.83 gb instead of 2 but I can live with that. Thanks TOM !! Now I can put the card in my Samsung High Note phone and listen to 300 songs I have loaded and still have almost 500mb free!!

Hi all, my daughter got a Sansa Clip on Xmas Eve. Trying to copy music files (mp3) to the disk I got an error message, "cannot copy ("file" ) - The device has either stopped responding or has been disconnected". However, says ays "Connected" in the Clip display, and I am able to locate the Sandisk on My Computer (XP).

What could be the problem?

I had the same problem with a USB memory stick, and a friend of mine had the same problem with a mobile (cell) phone.

Formatting could solve the problem, but then all files on the Sansa Clip disappears, including the FM Player, and I suppose it is not possible to re-install the FM Player once you have formatted the Sansa Clip to FAT32 (?)... :-(

Cheers,

Bengt Stenstrom, Sweden

When formatting, there are no options for fat32 etc, though I have Windows XP. XP just forma

Tom5002's solution does indeed work for fixing disks (mini, memory sticks, microsd's, etc.) which won't load files to their full capacity. 1) Go to My Computer, 2) find the disk you want to maximize capacity for, 3) right click on that disk, 4) left click on Format..., 5) change the file system from FAT to FAT32, 6) accept that this will erase all data on the disk by pressing OK. Done.

Yeh i would i havent been here in ages, if the option of fat32 isnt avaliable its cause ur disk is to large but fat or 16 will work just fine

i was kicked off here for a previous post regarding v3x that's why i couldn't respond till well now but i came back from the dead and saw people were grateful so im back in black!

when i try to for mat it it says sufficient previllges

Hi, I need to format my MicroSD card for my R4DS.

Problem is, no matter what I do, the max size will just be reduced from 2 GB to 1.83 GB!
I need ALL space on it, what can I do?

Thanks!

for those who cant set format to fat32:
1-Turn on ur device
2-Go to settings
3-Look for USB mode
4-Set USB mode to MSC
now u can format ur device and set fat32

Did a little research as i was a little confused whether i should format as fat32 or if i should put files in a folder instead of on root folder. Just wanna clear this up to anyone who was wondering.

Either one works, it's just that fat (fat16) has a certain amount of entries you can put in the root folder. Fat32 gets rid of this problem, so you could either keep the FAT16 and just put all your stuff in folders, or format to fat32 and put files in root. FAT32 is better though if you can because it allocates disk space better.

Here's an article that sums it all up, gives further definition if i didn't explain it.

http://technet.microsoft.com/en-us/library/cc940351.aspx

I may have asked for the wrong info....Here is my problem
Bought a new car which has a USB plug
I have put music on to memory stik
When I go to play it in the car it just says FORMAT
There is onlyFAT32 in the dropdown on the computer.
HELP HELP