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acer al1916w resolution problems

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March 25, 2006 2:01:06 PM

hi guys ive just bought an acer 19" widescreen and im having a few problems setting it up, the only way i can get my pictures etc to show right is by setting the resolution at 1280x768 but when i do it makes all of my text (web and files) look distorted, if i lower the resolution down to
1152x864 or 1024x768 my text comes thru fine but my pictures/images/videos/web pages (in fact everything apart from text) is stretched, i read on another post about the widescreens not just stretching the image but they were supposed to show more images, this one is not,
i have played about with the resolution and every other one makes my desktop too big to be viewed or i get the letter box effect, any help on this would be much appreciated
i am using windows xp home and running the sis vga driver downloaded from 'acer'

More about : acer al1916w resolution problems

March 25, 2006 2:14:00 PM

hang on a sec i think ive sorted it i was using windows to set the resolution beforehand, ive just used the sis utility to set it to 1440 x 900 and everything appears to be fine now, i will just run a few checks and get back if i need help, if i dont reply in 24 hours then this is the way to sort it out if anybody else reads it
thanx guys
carl
March 25, 2006 3:31:33 PM

ive sorted it now thanx guys, im using sis 661fx/gx graphics at the moment and downloading the latest driver 3.73 from sis sorted out my problem, im now running on 1440x900 and everything is fine apart from the fact that the text is very small due to the resolution im using but it isnt distorted like it was before
no need to reply guys thanx a lot
carl
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April 3, 2006 10:34:30 PM

Glad that you got your problem solved. i've also got an acer 1916w, and have yet to display its native resolution. i'm using a SIS 760 on board graphics processor, but it cannot display 1440x900. Using the SIS utility program its just not in the list of choices so i am having to use 1152x864. If anyone can help then please let me know.

My pc is an Asus T2-AE1, the Asus website has not given me any help apart from the occasional update for the SIS760 grpahics which is what is what the pc came with.

DAN
April 7, 2006 6:17:31 PM

hi mate i only just realised that somebody had replied to my post, i had the same problem as u, i tried to roll back driver it orked once then for some reason it went off, i tried to restore pc then it went twice as bad, i dont know nothing about your computer but its a similar problem to mine,
go to the sis website and download the latest driver, give that a try, thats how i got it sorted, the only other way is to restore the pc to factory, i think
dont be too reliant on my advice im not a computer tech or nothin but it worked for me, just took a bit of time, if there is more than 1 driver update make sure its the right one and the latest one that you get from them
www.sis.com
i think they have an autodetect on there which will connect to your comp and tell u what one you need to be sure, thats how i done it, you will have to install the detection program and an activex for it to work but its safe, also when you download the driver, save a copy to disk incase u ever reformat etc
hope this helps
cya soon sradwxi
May 13, 2006 9:38:39 AM

I am building a new PC and bought an Acer AL1916W for my monitor, but my Windows XP PRO operating system won't recognize the driver setting of 1140x900 pixels. I tried to download and install an ACER driver for a al1916, from the ACER site. Why didn't Acer send this driver on a disk? Anyway my monitor still requires scrollling and stretches images. I still haven't figured out how to fix it. Help?
May 18, 2006 4:16:53 AM

hi mate, yeah its the way your looking at it thats the problem, the monitor is generic, it will display whetever the computer puts to it, its not the monitor driver you need, its the graphics card driver that will cure the szcrolling problem, go to the manufacturers website for your graph card and get the latest driver, you will probably find you can get upto 1440x900 on most reasonably new cards,
if its stretching the images that is down to the 1140 you are setting it to, its stretching an 1140 picture into a 1440 screen, mine was like that,
the updated g card driver will cure the lot
cya soon
carl
June 2, 2006 7:49:13 PM

hi i am having problems aswell
i have a VIA/S3G unichrome igp videocard.
and i cant get the resolution to 1440x900.
the max he gives is 12..x7.. , what ever,
i find it rather sad that i can not fix it, not even with a
program i found on another forum, powerstrip.
if this cannot be fixed then i did not had to buy this monitor
because my old one can do exactly the same!!
can anyone help me please???? because on the acer site and
on the VIA site i cannot find any updates or patches for my
videocard. please help me!!!!
June 3, 2006 1:28:37 AM

hi mate, the only other thing i can suggest is if your pc came with the graphics card installed, then they would probably be able to provide you with an updated driver, is your card capable of producing 14x9 res, check with via and see, if its not then you would have to find a lower resolution with the same scale to keep the widescreen effect
cya soon
#carl
June 3, 2006 10:21:35 AM

thank you, i'm gonna contact VIA about it.
thank you for your time
greeties sonic
June 25, 2006 10:43:47 PM

For those having problems getting the AL1916W to display at 1440 x 900, the solution is to download and install the monitor driver on the Acer site. Make sure you download the AL1916W driver and not the AL1916.

Once you've downloaded and installed the driver, and assuming your graphics card can handle the resolution, you will then be able to select the proper resolution in Windows (at least if you're using XP - not sure if there are drivers for other operating systems)

This is the approach I took and all is working for me. You can install the monitor driver from the "Monitor" tab under the "Advanced" configuration section of Windows "Display Properties."

Just in case there's a policy here against deep-linking, I am posting the download link separately below...
July 20, 2006 8:17:54 PM

I have an Acer AL1916W and a NVidia 5500 card.

The preset resolutions bugged me because everything was either distorted or not big enough.

I d/l'd the Monitor driver and new video drivers but nothing worked...

Then I discovered by chance (I just went poking around) that the 5500 has a custom resolution setting.

I just plugged in 1440 and 900.

Problem solved.
August 8, 2006 12:51:13 AM

Hey guys

I too am having trouble with one of these monitors. I'm running it on a HP d530 WinXP Pro SP2 P4 2.66 512MB. The graphics chip is a Intel 82865G with latest driver 6.14.10.4396 installed & I've also installed the Acer driver from the link above. The highest resolution available to me is 1280 x 768 and before I installed the Acer driver, the monitor was being detected as a default monitor. Unfortunately the budget Intel graphics hasn't got a custom resolution setting (that I can find).

Now, I'm sure I've installed this exact same monitor on another HP running the same graphics chipset, but all I had to do was upgrade the video driver & it just detected the native resolution of the plug & play monitor.

Funnily enough, this computer is on a KVM & the other computer connected to it is a dx6120 with an Intel 82915G graphics chip. The monitor runs at it's native res. but is detected as a plug & play monitor in device manager.

I'm thinking the d530 is in need of a reinstall but if anyone has a suggestion I'm all ears. Cheers.


Vinny
August 12, 2006 11:01:22 PM

hey how's the image on the acer lcd ? is it crisp ? are the colors vivid and clear ? i would looooove to know your opinions... i want a 19 inch widecreen lcd and am having a hard time choosing...
September 9, 2006 7:22:01 PM

I just got one of these, running a 9600 ATI, loaded the drivers linked in this thread and the latest from ATI. I am FLOORED! Its beautiful, UT 2004 looks sweet, DVD video outstanding! 8) I can't come up with enuff words to describe it. I would get another...
September 9, 2006 9:11:07 PM

I got my al1916w delivered today from amazon.co.uk for £139.99 and it really is a fantastic monitor for the price. I've got it linked up to my 360 and my old browsing desktop with a vga switcher, the 360 looks great on it but my old desktop isnt looking so hot...

My old desktop is a four year old duron 1300 with sis integrated graphics, i cant select the native 1440 x 900 resolution for this monitor. i've installed the new drivers for my sis integrated graphics and the monitor as detailed in this thread and it now offers some higher resolutions but no widescreen 1440 x 900! :x

I think i'll have to trawl ebay for an old pci graphics card but how do i know whats compatible with my old duron and do any older pci graphics cards output 1440 x 900 resolution?

I'd really appreciate any advice :D 
May 14, 2007 2:14:39 AM

Hi guys,I just bought a al1916w and im running it through a ati 9800 pro.its on 1440x900 but with videos i get these pixle flashes in and out. goes from clear to a faint pixle flash.and its not to clear. could this be the plug and play driver. thanks.
June 20, 2007 9:34:56 PM

Hi,
I've tried downloading the drivers via the link and directly from Acer's site.
When I open the zip file there is no setup exe there.
Can anyone enlighten me?
August 5, 2007 11:28:38 PM

Hello, I tried the same thing and i cannot open the file or there is nothing there. HELP there has to be a way to get my new monitor to work right. thanks in advance for any help from anyone !
December 9, 2007 2:11:17 AM

Windows will not install these drivers automatically, you need to go through to
Control Panel -->> Device Manager -->> Monitors
And manually install the driver, windows will warn you several times about this but don't worry, they work better than what they suggest.

Hope this helps
March 9, 2008 10:53:27 AM

Umm, just seen the last post on this topic was in December ...

I've just bought the ACER 1916W and, after speaking with technician on their support desk, that it could be my graphics card as I'm getting 'No Signal' - I have a nVIDIA GeFORCE 7300GS - is it a case of getting a newer one (I note those with lower cards seem not to have a problem though), newer drivers for the card (any links to where to find them will be appreciated) or will just the monitor driver do (I've downloaded it, but cannot find where to install it manually in the Control Panel)?
June 24, 2008 4:00:13 AM

Problems with acer 1961w monitor reaching 1440 x 900 resolution on win 98.

Me too system is win 98, gforce 2 MX/MX 400,

acer 1961w monitor will not go above 1280 x 800 resolution.

NVIDEA's alleged driver fix did not work, and I cannot add it in NVIDEA's custom force option.

I then installed the 1961w.ini monitor pack, which had an .ini file with 1440 x 900 settings, still no success.

Any help would be appreciated. I don't want to give win 98 up just because of a new monitor.

Bill
July 17, 2008 9:55:27 PM

hi guys......me facing the same problem too.

downloading and installing the acer monitor driver didn't bring me the 1440x900 setting.

i have intel 82810E graphics controller.....plz help
Anonymous
August 19, 2008 2:52:57 PM

The program named PowerStrip will help you. google for it, and you'll find.
August 19, 2008 10:26:21 PM

hi
thanks for suggesting me powerstrip dude

i have downloaded and installed it but don't know how to get on wid it to make my screen rresolution 1440x900

can u plz guide me thorugh it.

Anonymous
August 20, 2008 1:43:35 PM

Hi

When you start PowerStrip, it's icon appers in your system tray. Click on that icon and choose Display profiles -> Configure. At the right side it will be slider "Resolution". Choose your 1440x900 by moving it. Click Apply.

That's all, try and say if it wouldn't work, we'll try something else.
August 20, 2008 2:46:46 PM

hey in the resolution slider, the maximum resolution it is giving is 1280x1024 which is the same that i m using.


plzzz help
Anonymous
August 20, 2008 5:56:35 PM

Maybe your video adapter doesn't support 1440x900 resolution. I had this problem too when my graphics controller was integrated and didn't support 16:10 ratio.

If it is so, I advise you to take your monitor back to the store and buy an another 19" monitor (maybe Acer AL1916, without "W" letter), which will be 4:3 ratio with native resolution 1280x1024, so your video adapter would correctly show it.
August 20, 2008 7:40:24 PM

dude any other suggestion plz
Anonymous
August 21, 2008 4:43:40 AM

Well, the laws in your country must establish the term till which you can take the purchase back to the store. It called money-back, and here (in Ukraine) it amounts two weeks.

The other way you can try is to find out whether you have on AGP port in your motherboard. If you have, you can buy or ask friends for any cheap graphics card starting even from GeForce MX400 (they seems to have compability with 16:10 ratio) and higher, get it to your AGP port, connect monitor cable to this card and enjoy 1440x900.
August 21, 2008 9:14:30 PM

hey does intel 82810E graphics controller not supports 16:10 ratio??? :( 
September 3, 2008 10:21:55 AM

I believe this problem is due to a fault in the monitor. I work for a company who has just bought 80 identical PCs and 80 AL1916W monitors. We used the same ghost image on each PC and out of the 80 we bought, 4 of them had this problem. I have been in contact with Acer who advised me to return them under their RMA policy. My advice to you home users - Replace them if possible. Even if you are lucky enough to have hardware that can be forced to its native resolution, you still have a faulty product.
October 13, 2008 7:05:39 PM

I am also having problems with these monitors, slightly different to the ones listed above. We are using 4 of these monitors in my office on Dell Latitude D430 laptops each an Intel Express Chipset 945 Graphics Card. The monitors had been working perfectly for about a month - the resolution was found automatically, appeared in graphics options and we had no problems. Then suddenly we switched on the laptops one day and the 1440 x 900 resolution had disappeared from the graphics options. The monitors now display the incorrect resolution. I have tried everything I can think of to bring back the correct resolution. I've tried downloading the most up to date graphics driver, chipset driver and BIOS from the Dell website, downloading new 1916W drivers from the ACER website - nothing has worked. Acer maintain its a software issue and won't exchange the monitors, our IT tech guys say it's an issue with the hardware and I am stuck in the middle! Can anyone offer any solutions? I don't know where the resolution has disappeared to! Could a Windows Update be the issue?
December 13, 2008 2:20:31 PM

I am also having the above mentioned problem. I just installed Windows Vista and while using ATI HD 4670 card, i got the native resolution of 1440x900 with the drivers and all already installed. But when i switched my computer back on after some while, the 1440x900 option was gone. i am now using 1280x1024, but i would like to use the native resolution of my lcd i.e acer al1916w.

please help....
December 20, 2008 3:25:08 AM

Same problem. Like SaraC, I am using intel 945 chipset. Until yesterday resolution was fine. Now it has vanished and I've tried everything I can think of to get it back. Nothing has worked.
December 24, 2008 7:52:53 PM

here is where you can find the drivers. ACER USA was having problems with their website. I found them all on their european servers.
December 31, 2008 1:46:48 PM

Ditto. We've got a bunch of identical laptops, HP 6510b, and their associated docking station, plugged into a bunch of AL1916W's. Randomly, one will just outright fail to find the correct resolution, and that's after it's been working for a while.
Anonymous
February 15, 2009 7:27:09 PM

I had the same problem. It came up with "input not supported". Went into the graphics options (right-click on the desktop) and selected "full screen'. reset to 1400*900. problem solved.
Neil
February 16, 2009 6:21:57 PM

Its the monitor itself that is the problem. At my job they have a few hundred of this model monitor and for whatever it will just stop displaying 1440x900. We tried forcing the resolution under the intel display properties but the screen would flicker and be distorted.

The monitor is just junk and acer doesnt want to admit a problem. Switching to another of the same model will let you select 1440x900, until that monitor eventually fails.

My advise, return it if you can and dont but Acer products.
March 29, 2009 8:53:33 AM

The solution I found was to disconnect the monitor before rebooting and connecting it afterwords. I also dezactivated DDC/CI from monitor's menu. Hope this helps (I use an Intel video card)
April 11, 2009 5:51:42 PM

Thanks mirceaGuru,

Thank you very muchhhhhhhhhhhhhhhhh, this solved the problem ;-)

I'm so Happyyyyyyyyyyyyyyyyyyyy

I restarted the system, mean while I have deactivated DDC / CI from Monitors' Settings Menu, then un-pluged My Monitor from CPU, and when I restarted the OS and pluged the Monitor I found the resolution 1440 x 900. Great Work,

I called Acer Service Center too, but they couldn't do anything, just booked my complaint, lets hope they will come to see the problem, that was solved my mirceaGuru :-D

Thanks Buddy, Thanks again for the sharing the SOLUTION.

Byeeeee
July 18, 2009 3:09:49 AM

Darkchyld said:
I just got one of these, running a 9600 ATI, loaded the drivers linked in this thread and the latest from ATI. I am FLOORED! Its beautiful, UT 2004 looks sweet, DVD video outstanding! 8) I can't come up with enuff words to describe it. I would get another...


Okay darkchyld. I just purchased an Acer 20" monitor. I have the same common problem. My resolution only goes to 1280x768. I believe I need 1440x900 resolution, at least that's what my Acer 19" monitor is using. The text is horrible and I'm not getting the full use of my widescreen monitor. Please give me step-by-step instruction for everything I need to do to get my settings correct. Thank you, Summer
July 18, 2009 3:25:07 AM

Summer1 said:
Okay darkchyld. I just purchased an Acer 20" monitor. I have the same common problem. My resolution only goes to 1280x768. I believe I need 1440x900 resolution, at least that's what my Acer 19" monitor is using. The text is horrible and I'm not getting the full use of my widescreen monitor. Please give me step-by-step instruction for everything I need to do to get my settings correct. Thank you, Summer


follow the steps, I'm sure that will work.

I restarted the system, mean while I have deactivated DDC / CI from Monitors' Settings Menu, then un-pluged My Monitor from CPU, and when I restarted the OS and pluged the Monitor I found the resolution 1440 x 900. Great Work,

--
Japan Shah
shahjapan@nospam@gmail.com
http://shahjapan.blogspot.com
July 27, 2009 9:13:05 PM

I tried your solution above...deactivated the DDC/CI, unplugged it from CPU, restarted, and then plugged it in......this did not resolve my problem. My situation differs slightly...... I have two identical ACER P191w monitors, dual monitor setup using VGA cable on the problem monitor and DVI cable on the working monitor. The setup worked fine for 3 months then the VGA cabled monitor's resolution became distorted and the screen size became too large so I can't access the "X" button or scroll bar. I switched the monitors to troubleshoot and found that the problem monitor connected to the DVI cable worked fine. The Display Properties setting shows that both monitors are selected for 1440x900 resolution. I'm using an ATI Radeon x300 video driver and Windows XP Pro. Any help would be appreciated.

Janis
Anonymous
September 3, 2009 4:13:28 PM

180sonic said:
thank you, i'm gonna contact VIA about it.
thank you for your time
greeties sonic


Hi 180sonic

Did you get any resolution on this? I have the same video card and same monitor. needless to mention same problem as well. If so, pleae let me know the work around.
December 10, 2009 4:34:48 PM

Mam said:
I am also having the above mentioned problem. I just installed Windows Vista and while using ATI HD 4670 card, i got the native resolution of 1440x900 with the drivers and all already installed. But when i switched my computer back on after some while, the 1440x900 option was gone. i am now using 1280x1024, but i would like to use the native resolution of my lcd i.e acer al1916w.

please help....


Its Here: http://shahjapan.blogspot.com/2009/07/acer-screen-resol...
December 10, 2009 4:35:23 PM

Mam said:
I am also having the above mentioned problem. I just installed Windows Vista and while using ATI HD 4670 card, i got the native resolution of 1440x900 with the drivers and all already installed. But when i switched my computer back on after some while, the 1440x900 option was gone. i am now using 1280x1024, but i would like to use the native resolution of my lcd i.e acer al1916w.

please help....


here is the solution I found: http://shahjapan.blogspot.com/2009/07/acer-screen-resol...
April 9, 2010 9:33:35 AM

Quote:
How do i deactivate ddc/ci???

PLEASE HELP. i am SO sick of this huge resolution urghh!!!!!! :'( 


Use the hardware "menu" button on the ACER monitor front button panel.

Press the right arrow button in the on screen menu until you get to the DDC item (second from the left on the second row of icons) and change it there.

HTH.
!